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5.0 out of 5

"Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; " More

By Belinda, from Australia - SA - Adelaide on Tue 29 Oct 2013

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Hotel Description

A luxury stay in the heart of Xi'an awaits you at Grand Metropark Hotel Xi’an. Within steps you'll find Chang'an Qishi Museum and Dongyue Temple of Xi'an, Shaanxi Province within a 10-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free internet, and LCD TVs.

All 315 rooms feature TVs with satellite channels, and you can enjoy in-room childcare, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Down comforters, free bottled water, and safes are also available.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Cafe, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna as well as access to a playground. 15069 square feet (1400 square meters) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Xi’an City Center hotel include Zhangxueliang Residence and Yisu Community Theater.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Metropark Hotel Xi’an ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Metropark Hotel Xi’an

Family (1)
5 out of 5
Pros: Customer service, willingness to help
Cons: Nothing
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia - SA - Adelaide on 29 Oct. 2013

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About the Grand Metropark Hotel Xi’an

Location 158 Dong Da Jie, Xi'an, Shaanxi 710001

Property Features

Grand Metropark Hotel Xi’an offers its guests a health club, a spa tub, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 15069 square feet (1400 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Metropark Hotel Xi’an. An airport shuttle (available on request) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Xi'an hotel.

  • 315 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 15069 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1990
  • Supervised kid's activities
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Rollaway/extra beds available
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Xi'an Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Metropark Hotel Xi’an offers 315 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cafe - This restaurant serves breakfast, lunch, and dinner.

Pavilion - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Metropark
  • Grand Metropark Hotel Xi’an Xi'an
  • Grand Metropark Hotel Xi'an
  • Grand Metropark Xi'an
  • Hotel Grand Metropark
  • Grand Metropark Hotel Xi'An China/Shaanxi
  • Grand Metropark Xi’an Xi'an
  • Hyatt Xi An
  • Grand Metropark Xi’an
  • Grand Metropark Hotel
  • Grand Metropark Xi’an Xi'an
  • Grand Metropark Hotel Xi’an Hotel
  • Grand Metropark Hotel Xi’an Xi'an
  • Grand Metropark Hotel Xi’an Hotel Xi'an

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.