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Xi'an Hotel

4.0 star property

Photo gallery for Xi'an Hotel

Lobby
Creator video - submitted by tonywang
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Blackout curtains
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Laundry room
  • Room service

Explore the area

View map
No.58 Chang'an Road, North Section, Xi'an, Shaanxi, 710061
  • Place, Small Wild Goose Pagoda
    ‪1 min walk‬
  • Place, Xi'an Museum
    ‪4 min walk‬
  • Place, Xi'an City Walls
    ‪17 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

Deluxe Suite (deluxe business suite)

  • Sleeps 3
  • 1 King Bed

Standard Room (standard room)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Executive Suite (executive suite)

  • Sleeps 3
  • 1 King Bed

Deluxe Room (deluxe room)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Business Room (business room)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Deluxe Room (deluxe business room b)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Room (vip room)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Xi'an

At Xi'an Hotel you'll be within steps of Small Wild Goose Pagoda and Xi'an Calligraphy Museum. Highlights at this hotel include 4 restaurants, an indoor swimming pool and free self-parking. .This hotel has dry cleaning/laundry services and a hair salon. There's also the convenience of car rentals on site. .Sights within a short walk of this 4-property class Beilin hotel include Xi'an Museum and within a 15-minute walk you'll find Jiaodaruisun Stadium.

What's nearby

  • Small Wild Goose Pagoda - 1 min walk - 0.0 km
  • Xi'an Museum - 4 min walk - 0.4 km
  • Chang'an University - 12 min walk - 1.0 km
  • Xi'an City Walls - 17 min walk - 1.5 km
  • Northwest University - 1 min drive - 1.4 km

Getting around

  • Nanshaomen Station - 2 min walk
  • Xi'an West Railway Station - 21 min drive
  • Xi'an (XIY-Xianyang Intl.) - 46 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪唐乐宫 The Tang Dynasty - ‬11 min walk
  • ‪石洪腊牛肉夹馍 - ‬6 min walk
  • ‪程记米线 - ‬9 min walk
  • ‪McDonald's (麦当劳) - ‬15 min walk

About this property

Xi'an Hotel

There are 4 restaurants on site. Xi'an Hotel also features an indoor pool, dry cleaning/laundry services, and a hair salon. Self parking is free.

Smoking is allowed in designated areas at this 4-star Xi'an hotel.

  • 142 guestrooms or units
  • 4 dining venues
  • Dry cleaning
  • Beauty salon
  • Smoking in designated areas
Xi'an Hotel offers 142 accommodations with blackout curtains.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 29 reviews
The price is NZ$94
includes taxes & fees
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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Hair salon

Guest services

  • Dry cleaning/laundry service

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Food and drink

  • Room service

Policies

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Xi'an

Xi'an Hotel

Sheraton Xi'An Hotel China/Shaanxi

Xi An Sheraton

Xi'an Hotel Hotel

Xi'an Hotel Xi'an

Xi'an Hotel Hotel Xi'an

Frequently asked questions

Is parking available at Xi'an Hotel?

Yep, Xi'an Hotel has a free self car park.

Does Xi'an Hotel have a pool?

Xi'an Hotel has an indoor pool.

Is there a free airport shuttle available at Xi'an Hotel?

No, Xi'an Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Xi'an Hotel?

Yep, you can grab a meal at Xi'an Hotel's onsite restaurant that serves Chinese cuisine.

Are pets allowed at Xi'an Hotel?

No, pets are not allowed.

Xi'an Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 6 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
24 hours check in is very convenient for long distance travelers
Stayed 1 night in Sep 2019

2/10 Terrible

Malcolm, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunate experience.

When I checked in I was told no Reservation. I had confirmation from Hotels.com but that meant nothing. They agreed that I was in the right place. They basically implied that I probably made it up because they wouldn't give that rate so unless I could prove it, they wouldn't honour it. After many minutes of frustrated talking, (keeping my cool nicely) they agreed on one night at that rate but I would have to look for other accomm the next day. It seemed they had never heard of Hotels.com. The room was the crappiest smallest room in the back corner of the hotel with a bathroom/toilet that two of us couldn't physically fit in at the same time. The carpets had never been vacuumed. The beds felt like a hard board. I had booked a higher priced upgrade to a "Deluxe Suite". The next day at reception with a laptop logged onto Hotels.com account showing my confirmation and the room I booked, they agreed to extend for the other two nights I had originally booked at the same rate. (I should have checked out and gone somewhere else). I didn't get the upgrade or any offer of apology or compensation. In fact the attitude of all the staff was as if they didn't want to be there or bother with anything at all. While I was at the counter another guest walked up to the counter and stood there for quite a while as 3 clerks stood about trying to look busy, then huffed and finally walked away unattended. Please don't stay at this hotel, I certainly won't, they don't deserve your business.

6/10 Okay

David

Liked: Staff & service
The hotel is easy to find and very closed to the metro station. The rooms are ok but need the carpets to be changed.

6/10 Okay

jerome

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención teniendo en cuenta las dificultades debidas al idioma... Gran disposición para solventar cualquier necesidad dentro de lo factible... 😊
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De lujo pero hay que conocer el idioma, disponen de lo necesario para una estancia confortable y pràctica
Stayed 4 nights in Oct 2019

10/10 Excellent

LILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點優越，機場大巴直達的終/起點站，對搭機的旅客來說交通非常方便。 設施有故障反應後，短時間內無法修復，直接提供升等換房，服務質量可以肯定。
Stayed 5 nights in Aug 2019

8/10 Good

Guoying

Liked: Staff & service
Disliked: Cleanliness
地点好，近地铁口，有机场大巴在宾馆门口营运，去钟楼只两地铁站。服务态度好。但房间的地毯太脏，浴室的水流到洗手间。

10/10 Excellent

CHIH HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早班飛機推薦

機場巴士很方便，尤其對於要坐早班飛機離開西安的人而言。

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

交通至便

エアポートバスが発着していたり、地下鉄の駅に近くて便利です。ホテルの人たちも感じが好いですが、英語が通じる人が少ないのが難点。設備は古びています。元々は豪華で最新のホテルだったと思います。
Stayed 3 nights in Dec 2017

8/10 Good

森桃子, 日本茨木市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

西安博物館も近くとても部屋も広く、言葉が通じなくても、親切に対応していただいた。このホテルは環境も良

ホテルの部屋が３０畳ほどもありとても広く、アクシデントがあり困ったらきちんと対応してくださった。いかにも中国という感じのホテルで、ピアノも聞くことができ、ホテルの中に池もありホテルの方に。通訳の方も紹介していただいた。ほんとにお世話になりました。最初の印象が中国は、不親切な国という印象をテレビ党でマインドコントロールされていますが、治安もよく。忘れ物や大事なものもきちんと探してほんとに言葉が通じなくても、何とか１人旅できて楽しかった。近くに西安博物館があり、ここはシルクロードの起点で、仏教がまだ心でねずいているところで１人歩きも安心してできました。日本は中国から漢字や仏教都市計画などを学び今の日本に発展してきています。困ったら、漢字で書くと通じる国です。同じ文化の土台を軸にして中国と日本がもっと仲良く交流していけたらよいと感じます。ほんとに親切にしていただき感謝いたします。しぇーしぇー。政治の分野を乗り越えて、もっと仲良くできる国信頼できる国です。深く言うと日本は、第２次大戦で中国をイギリスのアヘンや植民地から解放し、今の中国の土台のインフラや電気製品いろいろ協力して、今の発展の１部にもなっています。はん日の教育だけでなく、そういう日本の良い部分もこれから若い人たち子供たちにも教育していただきたいと切に願います。中国にも日本にも過去の歴史に悔いのあることが多いです。その歴史認識で日本人も反省してもっと謙虚に中国に学ぶべきです。過去に中国は他国を侵略していません。アメリカは過去に多々ハイパーインフレにしてそして他国に戦乱を起こし、それで富をユダヤが蓄えてきています。その事実を日本の社会に伝えます。神仏の加護のあることをいのります。
Stayed 4 nights in Nov 2017

6/10 Okay

SHUICHI

個人での利用はお勧めしません。

冷蔵庫が壊れていたり、テレビが故障したり。ホテル全体が古びた感じでした。日本語はもちろん英語が話せる人も少なかった。

8/10 Good

太郎, 山梨

Liked: Cleanliness, property conditions & facilities, room comfort

落ち着いた感じのホテル

ロビーの感じは良かった。ドアの錠はカード式で有るが、ドアクローザーの調子があまりよくなく、内側から引っ張らなければならなかった時がある。フロントの対応は良かった。又、夕食で２階のレストランに行ったら、１人なのを確認して１階のレストランまで案内してくれた。

6/10 Okay

Kawamura, 岡山県倉敷市

Liked: Property conditions & facilities
Disliked: Room comfort

普通です

暖房の効きが悪く、寒かったです。 それ以外は普通でした。アメニティもきちんと揃っていましたが、 バストイレが下水から上がる臭気で結構臭かったです。 朝食は46元で、宿泊費と同時請求でした。06:30～09:00まで。 空港までのバス代は25元で、追加の燃料費は必要なくなっていました。

6/10 Okay

Verified traveller

Disliked: Room comfort

良くないです。

古いで、修理してない。シャワー時大量水をトイレの床へ浸透漏れ、、、