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Hemu House

2.5 star property

Photo gallery for Hemu House

Front of property
Comfort Double Room
Reception
Interior
Comfort Triple Room | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$378
includes taxes & fees
16 June - 17 June

Explore the area

View map
Qingxi Lane, A47, Xiangxi, Hunan, 416299
  • Place, Fenghuang Ancient Town
    ‪1 min walk‬
  • Place, Huilongge Diaojiao Building
    ‪2 min walk‬
  • Place, Phoenix Hong Bridge
    ‪3 min walk‬
  • Airport, Tongren (TEN-Daxing)
    ‪34 min drive‬

Room options

View all photos for Classic Twin Room

Shower, rainfall showerhead, free toiletries, hair dryer

Classic Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Comfort Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room | Bathroom

Comfort Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

About the area

Fenghuang

Hemu House puts you in the heart of Xiangxi, within steps of Fenghuang Ancient Town and Huilongge Diaojiao Building. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a library. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Xiangxi hotel include Phoenix Hong Bridge and Yang Family Ancestral Hall.

What's nearby

  • Fenghuang Ancient Town - 1 min walk - 0.0 km
  • Huilongge Diaojiao Building - 2 min walk - 0.2 km
  • Yang Family Ancestral Hall - 3 min walk - 0.3 km
  • Phoenix Hong Bridge - 3 min walk - 0.3 km
  • Phoenix Ancient Tower - 13 min walk - 1.1 km

Getting around

  • Tongren (TEN-Daxing) - 41 min drive

Restaurants

  • ‪隆源山寨土菜馆 - ‬10 min walk
  • ‪西部一串 - ‬12 min walk
  • ‪念楃 - ‬6 min walk
  • ‪CHAGEE 霸王茶姬 - ‬9 min walk
  • ‪Yuxiang Coffee - ‬6 min walk

About this property

Hemu House

As a guest of Hemu House, you'll find a library, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hemu House also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

This Xiangxi hotel is smoke free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • No smoking on site
Hemu House offers 30 air-conditioned accommodations with complimentary slippers and a hairdryer. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Xiangxi hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
The Riverside Phoenix
Xiangxi
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
5.0 out of 5, Exceptional, 1 review
The price is NZ$120
includes taxes & fees
16 June - 17 June
The Riverside Phoenix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (CNY 40 per day)
  • Limited on-site self parking

Things to do

  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: CNY 40 per day
  • Pet deposit: CNY 200 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi

Frequently asked questions

What is the cancellation policy at Hemu House?

Hemu House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hemu House?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Hemu House on 16 Jun 2026 start from NZ$378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hemu House?

Yep, Hemu House has an uncovered self car park for CNY 40 per day. A self car park is also available, for a fee.

Is there a free airport shuttle available at Hemu House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hemu House?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hemu House?

Cats and dogs are welcome at Hemu House, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hemu House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host, clean, convenient and comfortable place
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located in a quiet area near all attractions, this hotel is good value for money bit has a lot of mosquitoes. The owner is very helpful and the instructions to find the hotel very clear. I recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Zheming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tran

Liked: Cleanliness, property conditions & facilities
Basic amenities but clean. close to Rainbow Bridge. Very helpful hosts. They helped to arrange transport, book river cruise tixs, and were responsive to inquiries online.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Phoenix Ancient Town - Central Location

Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

marcella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service and follow-up, as well as the WhatsApp response, were wonderful, and they were very friendly at all times. The hotel has an excellent location. However, I did find the cleanliness to be an issue. There was lint in the room, the shower was clogged, the door and bathroom had no privacy between them. They didn't provide hand soap, and we left the cups dirty and didn't change them. In short, there was areas to improve during our stay, but I'd say the service was 10/10!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha

Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique. Le rapport qualité-prix est excellent … Le confort est tout à fait correct en fonction du prix .
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

SONSUK

Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Duc phuoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024