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Hotel Paraiso Encantado

3.0 star property

Photo gallery for Hotel Paraiso Encantado

A balcony with two rocking chairs and a small table, overlooking a lush green landscape with hills and a town in the distance.
A courtyard with outdoor seating, a stone staircase, and lush greenery.
A concrete staircase with decorative tiles, surrounded by lush greenery and a white building with a curved roof.
A spacious living room with a stone wall, a chandelier, a sofa, a coffee table, and a bookshelf.
A swimming pool with a stone border, surrounded by lush greenery and a multi-story building with balconies.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Camino Las Pozas - 10, Xilitla, SLP, 79900
  • Place, Las Pozas
    ‪2 min walk‬
  • Place, Plaza Principal Xilitla
    ‪8 min drive‬
  • Place, Church of San Agustin
    ‪8 min drive‬

Room options

View all photos for Honeymoon Studio Suite, Mountain View (Flor de liz #1)

A bed with a white bedspread and a decorative border, a wooden nightstand, and a window with a metal screen.

Honeymoon Studio Suite, Mountain View (Flor de liz #1)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Romantic Room, Mountain View (Flor de liz #2)

A bedroom with a bed, a nightstand, a window with curtains, and a door leading outside.

Romantic Room, Mountain View (Flor de liz #2)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room, Pool View (Orquídeas #4)

A room with two beds, each with a wooden headboard and white bedding.

Comfort Room, Pool View (Orquídeas #4)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Honeymoon Studio Suite, Mountain View (Linda vista #1)

A bedroom with a bed, two nightstands, an air conditioning unit, and two windows with curtains.

Honeymoon Studio Suite, Mountain View (Linda vista #1)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, Pool View (Orquídeas #2)

A bedroom with a bed, a nightstand, a mirror, and a window with curtains.

Comfort Room, Pool View (Orquídeas #2)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, Pool View (Orquídeas #3)

A bedroom with a bed, a nightstand, a wooden bench, a wall-mounted lamp, and a door with glass panels.

Comfort Room, Pool View (Orquídeas #3)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Room, Pool View (Orquídeas #1)

A bedroom with a wooden bed frame, a white textured bedspread, and a window with patterned curtains.

Business Room, Pool View (Orquídeas #1)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Pool View (Helechos 1)

A bedroom with two beds, a wooden wardrobe, a chair, and a large arched window.

Family Quadruple Room, Pool View (Helechos 1)

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Pool View (Helechos 2)

A hotel room with two beds, a chair, a door, and a window with curtains.

Family Room, Pool View (Helechos 2)

  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Panoramic Double Room, 1 Bedroom (Lajas)

A neatly made bed with a white bedspread and pillows, a wooden headboard, and a wall-mounted air conditioner.

Panoramic Double Room, 1 Bedroom (Lajas)

  • Hill view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, Garden View (Lirios #1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Double Room, Garden View (Lirios #2)

A bedroom with a bed, bedside table, and a wardrobe.

Family Double Room, Garden View (Lirios #2)

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

About the area

Xilitla

At Hotel Paraiso Encantado, you'll be steps from Las Pozas. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. There's also the convenience of an airport shuttle. .Sights in the region of this 3-property class Xilitla hotel include Cave of Swallows and Tamul Waterfall.

What's nearby

  • Las Pozas - 2 min walk - 0.2 km
  • Plaza Principal Xilitla - 8 min drive - 3.1 km
  • Church of San Agustin - 8 min drive - 3.1 km
  • Leonora Carrington Museum - 8 min drive - 3.1 km

Restaurants

  • ‪Las tortugas de Xilitla - ‬4 min drive
  • ‪Tacos El Tigre - ‬3 min drive
  • ‪Cafe james - ‬1 min walk
  • ‪La Huastequita - ‬4 min drive
  • ‪El rincon del cafe - ‬4 min drive

About this property

Hotel Paraiso Encantado

Hotel Paraiso Encantado offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Paraiso Encantado. Self parking is free.

This 3-star Xilitla hotel is smoke free.

  • 15 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Paraiso Encantado offers 15 air-conditioned accommodations, with an iron/ironing board. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. This Xilitla hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Heated bathroom floor
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 59067989

We should mention

  • Pool access available from 9:00 AM to 10:30 PM

Property is also known as

Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla

Frequently asked questions

What is the cancellation policy at Hotel Paraiso Encantado?

Hotel Paraiso Encantado offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Paraiso Encantado?

Yep, Hotel Paraiso Encantado has a free self car park.

Does Hotel Paraiso Encantado have a pool?

Hotel Paraiso Encantado has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:30 PM.

What makes Hotel Paraiso Encantado a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Paraiso Encantado.

Does Hotel Paraiso Encantado serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Paraiso Encantado?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Paraiso Encantado?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Paraiso Encantado?

Check-in begins at noon. Check-out time is 11:30 AM.

Are pets allowed at Hotel Paraiso Encantado?

No, pets are not allowed.

Hotel Paraiso Encantado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel tucked away in the heart of Xilitla it was very convenient because the Edward James Garden was walkable just down the road. The check-in process was very easy and the staff was amazing. The rooms were clean and the restaurant at the property had wonderful staff and food.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel, safe, convenient... there is a restaurant, a pool and parking. Rooms are fine, beds are comfy the only thing was the toilet, and there was no tv. No elevators, just stairs to the rooms. I will stay here again anyway becayse of how comfy I was.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Adequate but noisy

The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Pey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
Verified review

2/10 Terrible

Alma Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Me gusto el Hotel en cuanto a diseño, bonita vista, comodo No me gusto que al llegar a Registrarme no habia nadie, estubimos hablando, subimos la vos y nadie escuchaba a los 20 min se asomo una Sra de intendencia muy amable por cierto y me dijo que no habia nadie en la administracion que Ella daría las llaves de habitacion, unos minutos despues aparecio la persona encargada con muy mala actitud, se quejo que dias anteriores tubieron mucho trabajo y por eso no habia personal, que estaban descansando, pero nada atenta
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar rodeado de naturaleza. Respecto al servicio, todo excelente. Recomiendo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michaela

Liked: Cleanliness, property conditions & facilities
Im grünen Paradies wie der Name schon sagt
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

CINTHIA ALEJANDRA RUIZ

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La vista a las montañas desde la habitacion es la que hace que valga mucho la pena, la limpieza está bien a secas, lo malo es el servicio prácticamente no hay atención al cliente, cualquier cosa que se requiera se batalla, y te cobran hasta un vaso con hielo
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
todo muy bien.. comodo y tranquilo y limpio
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el Hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
No me gusto el servicio del restaurante,
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mayanín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estuvo muy bonita, el hotel está rodeado de naturaleza así que hubo un pájaro que estuvo picando la puerta de cristal desde las 6 de la mañana. Por otro lado está cerca de el castillo de Edwar Edwar James.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y habitaciones muy espaciosas y limpias
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables
Stayed 2 nights in May 2024
Verified review

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio Pero el inodoro o toilet esta defectuoso emana gases y olores. Eso es incomodo
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar y tranquilo. La gente muy amable
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Francisco Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio…. Muy buena comida …. Muy buena atención
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service
Cerca del atractivo turístico
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Sandra Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing
Stayed 1 night in Jul 2021