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Secrets Lanzarote Resort & Spa – Adults only (+18)

5.0 star property
Adults-only hotel with 6 restaurants and 4 outdoor pools

Photo gallery for Secrets Lanzarote Resort & Spa – Adults only (+18)

4 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
View from property
Terrace/patio
4 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$453
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
Urbanizacion Cortijo Viejo, Puerto Calero, Yaiza, Lanzarote, 35570
  • Place, Playa Chica
    ‪14 min drive‬
  • Place, Fariones Sports Center
    ‪15 min drive‬
  • Place, Puerto del Carmen Beach
    ‪17 min drive‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪19 min drive‬

Room options

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Ocean View (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Terrace, Ocean View (Preferred Club)

Highlights

Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace, Ocean View (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Terrace, Ocean View (Preferred Club)

8.0 out of 10
Very good
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, Partial Sea View (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Terrace, Partial Sea View (Preferred Club)

Highlights

Private indoor hot tub
Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access (Terrace - Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Pool Access (Terrace - Preferred Club)

Highlights

Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Terrace

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Terrace

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Terrace, Ocean View

Double Room, Terrace, Ocean View | View from room

Double Room, Terrace, Ocean View

8.6 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Terrace (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Terrace (Preferred Club)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Terrace, Ocean View (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Terrace, Ocean View (Preferred Club)

Highlights

Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace, Ocean View (Preferred Club)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Terrace, Ocean View (Preferred Club)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Club Lounge
Minibar (some free items)
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Yaiza

A luxury stay in Yaiza awaits you at Secrets Lanzarote Resort & Spa – Adults only (+18). You'll be 3.1 km (1.9 mi) from Playa de la Arena and 3.2 km (2 mi) from Quemada Beach. Highlights at this hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Secrets Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the gym, outdoor tennis court, Turkish bath/hammam and sauna. 23003 square feet (2137 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Yaiza hotel include Puerto del Carmen Beach and Pocillos Beach.

What's nearby

  • Playa Chica - 14 min drive - 5.2 km
  • Fariones Sports Center - 15 min drive - 6.0 km
  • Timanfaya Sub - 15 min drive - 6.0 km
  • Puerto del Carmen Beach - 17 min drive - 6.7 km
  • Lanzarote Golf Resort - 18 min drive - 6.7 km

Getting around

  • Arrecife (ACE-Lanzarote) - 15 min drive

Restaurants

  • ‪Amura Restaurant - ‬11 min walk
  • ‪The Upper Deck - ‬13 min walk
  • ‪Ropavieja - ‬12 min walk
  • ‪Costa Calero Restaurant - ‬12 min walk
  • ‪Mc Sorley's - ‬11 min walk

About this property

Secrets Lanzarote Resort & Spa – Adults only (+18)

Adults-only hotel with 6 restaurants and 4 outdoor pools
Some rates at Secrets Lanzarote Resort & Spa – Adults only (+18) are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Lanzarote Resort & Spa – Adults only (+18) offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 23003 square feet (2137 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury Secrets Lanzarote Resort & Spa – Adults only (+18). Self parking is free.

This 5-star Yaiza hotel is smoke free.

  • 335 guestrooms or units
  • 8 levels
  • 2 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 23003 sq ft of conference space
  • 2137 sq. m of conference space
  • Built in 2003
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Secrets Lanzarote Resort & Spa – Adults only (+18) offers 335 air-conditioned accommodations with espresso makers and a safe. 65-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Secrets Spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bluewater Grill
  • Gohan - Sushi Bar
  • Portofino - Italian
  • World Café

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (23,003 square foot of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's restaurants are open seasonally.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Lanzarote Hotel Yaiza
Hesperia Lanzarote Yaiza
Hotel Hesperia Lanzarote - Adults Only Hotel Yaiza
Hotel Hesperia Lanzarote - Adults Only Hotel
Hotel Hesperia Lanzarote - Adults Only Yaiza
Hesperia Lanzarote
Hesperia Lanzarote Yaiza

Frequently asked questions

What is the cancellation policy at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Secrets Lanzarote Resort & Spa – Adults only (+18) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Lanzarote Resort & Spa – Adults only (+18)?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Secrets Lanzarote Resort & Spa – Adults only (+18) on 20 Dec 2025 start from NZ$453.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yep, Secrets Lanzarote Resort & Spa – Adults only (+18) has a free self car park.

Are there any beaches close to Secrets Lanzarote Resort & Spa – Adults only (+18)?

The closest beach to Secrets Lanzarote Resort & Spa – Adults only (+18) is Playa Blanca (13.1 km).

Is there a spa on site at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yep, Secrets Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Secrets Lanzarote Resort & Spa – Adults only (+18) have a pool?

Secrets Lanzarote Resort & Spa – Adults only (+18) has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Secrets Lanzarote Resort & Spa – Adults only (+18) features 4 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Secrets Lanzarote Resort & Spa – Adults only (+18) family-friendly?

No, Secrets Lanzarote Resort & Spa – Adults only (+18) is an adults-only property.

Is there a free airport shuttle available at Secrets Lanzarote Resort & Spa – Adults only (+18)?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Cats and dogs are welcome at Secrets Lanzarote Resort & Spa – Adults only (+18), with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Lanzarote Resort & Spa – Adults only (+18) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1011 reviews
Rating 8 - Good. 370 out of 1011 reviews
Rating 6 - Okay. 108 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 9 out of 1011 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Maseehullah Mohamed

Liked: Cleanliness, property conditions & facilities
Mold on the ceiling. Ripped towles with holes. Was poor for a 5 star 1.3k plus expectation
Stayed 5 nights in Sep 2025

6/10 Okay

James, Fawkham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

jacqueline julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel but there were a few things they could improve on... more No Smoking/Vaping signs around the pool area, staff did not enforce this. The pools were quite chilly even with the warm weather, there were plenty of sunbeds to go around! There is no shop / boutique within the hotel but the Marina is a 10 min walk, if you’re not all inclusive there are quite a few places to go to eat & drink. There are a cats on the complex but they don't go into the hotel building. If you’re after a room with a view then stay away from room 626 as the only thing to see is the tree right outside the balcony! The food was excellent, I am a fussy eater but had no issues here, this is the best buffet I’ve every been to (only one niggle was the poached eggs at breakfast were cooked too quickly and therefore too raw for me). We only stayed for a week so not sure if the selection repeats in the second week or not. There was a wedding on when we were there but we weren’t informed the Sports Bar would be closed off for the evening. There is the Ocean Restaurant underneath the “Preferred” pool bar, it’s a hidden gem and also for All Inclusive guests, we had a wonderful lunch there. The staff could do with better uniforms, some looked very tired, cheap and ill fitting, not what you expect from a Hyatt Hotel.
Room 626
Room 626
Stayed 7 nights in Sep 2025

10/10 Excellent

Rebekka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Carla was exceptional. We can't wait to return. Thank you.
Stayed 7 nights in Aug 2025

10/10 Excellent

George

Stayed 5 nights in Jul 2025

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Arezou

Stayed 2 nights in Aug 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent staff Was very windy when we were there but it didn’t spoil our break
Stayed 7 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with beautiful pools and restaurants. Staff went over and above - particularly Kante who could not have provided a warmer welcome. Staff attention to detail was excellent. In addition to allergens being clearly labelled on all food, All staff went over and above to help support dietary requirements. Couldn’t fault the hotel - would most definitely return.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

deniz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star holiday ✨️

Very attentive, friendly service at reception. Rooms very comfortable & very clean. Pool area very calm & welcoming. Good choice of buffet food & service in restaurant good. Evening entertainment, enjoyable. Only complaint, piano bar staff on one night visited were slow & unfriendly. Overall, would highly, definitely recommend for a quiet, luxury get away. Puerto Calero lovely walk to nearby with various boat trips.
Stayed 7 nights in Jul 2025

10/10 Excellent

Soufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL

Our stay was absolutely fantastic! We enjoyed every single moment. The facilities were amazing, plus I would like to thank Manu and Isabel so much. They were really gentle and caring. We’re grateful and we will come back in the future for certain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great stay at the hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Ryan Alexander

Liked: Cleanliness, property conditions & facilities
Our stay was very pleasant
Stayed 6 nights in Jun 2025

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scuba Diving and Great Breakfast and Rooms

Weather was good but too hot at times. Bed rooms were fab and the scuba diving centre was a highlight for me as it was based on the Hotel Campus. Breakfast was superb . Would look outside to Hotel for Dinner. Very sterile environment. No atmosphere.
Stayed 5 nights in Jun 2025

8/10 Good

Zeenia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
Stayed 5 nights in Jun 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed in great place good srvice spotlessly clean all excellent A++++++
Stayed 7 nights in Jun 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, relaxing and the food/drink options excellent
Stayed 6 nights in May 2025