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Zao Onsen Zao Shiki No Hotel

Property class: 3

Photo gallery for Zao Onsen Zao Shiki No Hotel

A tranquil indoor hot spring area with a wooden ceiling and a view of lush greenery outside.
Creator video - submitted by TRAVELFLY
A modern hotel room with a large bed, a desk, and a view of a mountainous landscape.
A spacious indoor swimming pool with a view of lush greenery outside.
A modern indoor swimming pool with clear glass walls, a tiled floor, and a wooden ceiling.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$321
19 Aug - 20 Aug

Explore the area

View map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301
  • Place, Zao Hot Springs Ski Resort
    ‪6 min walk‬
  • Place, Zao Sanroku Ropeway
    ‪6 min walk‬
  • Place, Zao Chuo Ropeway
    ‪8 min walk‬
  • Airport, Yamagata (GAJ)
    ‪45 min drive‬

Room options

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

A hotel room with a sofa, a small table, two beds, and a wardrobe.

Japanese Modern Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking

A modern hotel room with two beds, wooden flooring, a large window, and a sliding door leading to a balcony.

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room Selected at Check-In Non smoking

A hotel with a curved facade, multiple windows, and a covered entrance area.

Room Selected at Check-In Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Style Deluxe Twin Room Non smoking

A modern hotel room with a large bed, a desk, and a view of a mountainous landscape.

Japanese Style Deluxe Twin Room Non smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Futon and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Japanese Twin Room Non smoking

A modern hotel room with two beds, a sofa, a TV, and large windows with a snowy view.

Japanese Twin Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

About the area

Yamagata

Zao Onsen Zao Shiki No Hotel places you steps from Zao Quasi-National Park and within a 10-minute stroll of Zao Hot Springs Ski Resort. Highlights at this ryokan include a full-service spa, a restaurant and free self-parking. .This smoke-free ryokan offers free WiFi in public areas and a lift. .Sights within a 10-minute walk of this 3-property class Zaoonsen ryokan include Zao Sanroku Ropeway and Zao Chuo Ropeway.

What's nearby

  • Zao Hot Springs Ski Resort - 6 min walk - 0.6 km
  • Zao Sanroku Ropeway - 6 min walk - 0.6 km
  • Zao Chuo Ropeway - 8 min walk - 0.7 km
  • Zao Sky Cable - 18 min walk - 1.6 km
  • Zao Super Slider - 7 min drive - 2.4 km

Getting around

  • Akayu Station - 29 min drive
  • Yamagata (GAJ) - 49 min drive

Restaurants

  • ‪山形プリン 道の駅やまがた蔵王 - ‬11 min drive
  • 麺辰
  • ‪レストラン横倉 - ‬5 min walk
  • ‪音茶屋 - ‬5 min walk
  • ‪蔵王レストラン パノラマ - ‬17 min drive

About this property

Zao Onsen Zao Shiki No Hotel

There's a restaurant on site. WiFi is free in public spaces. Zao Onsen Zao Shiki No Hotel offers its guests a full-service spa. Free self parking is available.

This 3-star Yamagata ryokan is smoke free.

  • 41 guestrooms or units
  • Front desk (limited hours)
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Zao Onsen Zao Shiki No Hotel offers 41 air-conditioned accommodations with complimentary slippers and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Similar properties

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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 168 reviews
The price is NZ$215
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Omiya Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Frequently asked questions

What is the cancellation policy at Zao Onsen Zao Shiki No Hotel?

Zao Onsen Zao Shiki No Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zao Onsen Zao Shiki No Hotel?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Zao Onsen Zao Shiki No Hotel on 19 Aug 2026 start from NZ$321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zao Onsen Zao Shiki No Hotel?

Yep, Zao Onsen Zao Shiki No Hotel has a free self car park.

Is there a spa on site at Zao Onsen Zao Shiki No Hotel?

Yep, there is an onsite spa at Zao Onsen Zao Shiki No Hotel. You'll enjoy services like massages.

Are there hot tubs in the rooms at Zao Onsen Zao Shiki No Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Zao Onsen Zao Shiki No Hotel?

No, Zao Onsen Zao Shiki No Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Zao Onsen Zao Shiki No Hotel?

Yep, you can grab a meal at Zao Onsen Zao Shiki No Hotel's onsite restaurant.

What time are check-in & check-out at Zao Onsen Zao Shiki No Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Zao Onsen Zao Shiki No Hotel?

No, pets are not allowed.

Zao Onsen Zao Shiki No Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 184 reviews
Rating 8 - Good. 37 out of 184 reviews
Rating 6 - Okay. 6 out of 184 reviews
Rating 4 - Poor. 2 out of 184 reviews
Rating 2 - Terrible. 4 out of 184 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Extremely comfortable, excellent staff and outstanding service!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Comfortable and great location. A few minutes to the ski resort.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible! The staff was very friendly and the onsens were relaxing. We didn't realize there was a shiatsu massage chair in the room. That was a definite bonus. We went for the junior suite, which was a bit of a splurge, but worth every penny. I would definitely recommend the upgrade.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dave

Particularly excellent onsen!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Yan Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Chi-Shiou

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff delicious food!

Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kayuki

Liked: Amenities
Friendly and clean
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing Staff and Comfortable Bed.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night, after exhausting snowboard activities. Parking friendly. Clean and decent hotel and room environment Excellent and helpful staff. Great Japanese dinner (added on booking). 5-star hotel experience. Would come back next time revisiting Zao
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Kant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff providing very good services, facilities maintained with high standards. A very good experience
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

KA PO

Liked: Cleanliness, staff & service, property conditions & facilities
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful. Better to have a clock in the hot spring that people can see how long they stay.
Verified review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

HSIN HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.
Verified review

10/10 Excellent

Wai Wa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Jan

Disliked: Staff & service
We were very disappointed with our stay. We were astonished that in a hotel that also welcomes international guests, no one spoke English. The check-in process was unprofessional. Furthermore, we weren't informed that dinner reservations were required. When we wanted to eat, there was neither space nor food available – we ended up having to buy food in Lawson. This is absolutely unacceptable for us at this price point. We had expected significantly more and unfortunately cannot recommend this hotel to foreign guests. They took our money, but we didn't receive the service we expected.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kai Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Pik YIng Catherine

Liked: Cleanliness, room comfort
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

tamayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てに満足！ スタップの皆さんのおもてなしにも感激しました。素晴らしいホテルでした！また、機会があったら是非泊まりに行きたいです…温泉も大変よかったです！
Stayed 1 night in May 2026