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Four Points Flex by Sheraton Yokohama West

3.0 star property
Hotel in Yokohama with 24-hour front desk and restaurant

Photo gallery for Four Points Flex by Sheraton Yokohama West

Exterior
Property amenity
Interior
Restaurant
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant
The current price is NZ$132
10 Dec - 11 Dec

Explore the area

View map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Place, Anpanman Museum
    ‪16 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, Pacifico Yokohama
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Bidet
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Yokohama

At Four Points Flex by Sheraton Yokohama West you'll be within a 20-minute stroll of Anpanman Museum and PIA ARENA MM. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, a front desk safe and a lift. .Attractions within a 10-minute drive of this 3-property class Nishi hotel include Tokyo Bay and Pacifico Yokohama.

What's nearby

  • Nissan Global Headquarters Gallery - 15 min walk - 1.3 km
  • Anpanman Museum - 16 min walk - 1.4 km
  • K-Arena Yokohama - 18 min walk - 1.5 km
  • PIA ARENA MM - 18 min walk - 1.6 km
  • Landmark Tower - 5 min drive - 2.4 km

Getting around

  • Yokohama Station - 6 min walk
  • Takashimacho Station - 12 min walk
  • Tokyo (HND-Haneda) - 36 min drive

Restaurants

  • ‪ぶらぶら - ‬1 min walk
  • ‪天下一品 - ‬1 min walk
  • ‪HUB - ‬1 min walk
  • ‪マロリーポークステーキ 横浜店 - ‬1 min walk
  • ‪ゴル麺。 - ‬1 min walk

About this property

Four Points Flex by Sheraton Yokohama West

Hotel in Yokohama with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Yokohama West also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Yokohama hotel is smoke free.

  • 156 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Dining venue
Four Points Flex by Sheraton Yokohama West offers 156 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Four Points Flex by Sheraton Yokohama West?

Four Points Flex by Sheraton Yokohama West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Yokohama West on 10 Dec 2025 start from NZ$132.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Four Points Flex by Sheraton Yokohama West?

The closest beach to Four Points Flex by Sheraton Yokohama West is Yuigahama Beach (18.4 km).

Are there hot tubs in the rooms at Four Points Flex by Sheraton Yokohama West?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Four Points Flex by Sheraton Yokohama West?

No, Four Points Flex by Sheraton Yokohama West does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points Flex by Sheraton Yokohama West?

Yep, you can grab a meal at Four Points Flex by Sheraton Yokohama West's onsite restaurant.

What time are check-in & check-out at Four Points Flex by Sheraton Yokohama West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points Flex by Sheraton Yokohama West?

No, only service animals are allowed.

Reviews

Four Points Flex by Sheraton Yokohama West Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 382 out of 669 reviews
Rating 8 - Good. 211 out of 669 reviews
Rating 6 - Okay. 57 out of 669 reviews
Rating 4 - Poor. 13 out of 669 reviews
Rating 2 - Terrible. 6 out of 669 reviews

Reviews

10/10 Excellent

Kumiko, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 5 nights in Jul 2025

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bharat

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Carson

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

2/10 Terrible

Masumi

Stayed 7 nights in Nov 2024

10/10 Excellent

Westley, SAN FRANCISCO

Stayed 1 night in Feb 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
It is the typical business hotel and the room quiet small. But it is close to the train station
Stayed 2 nights in Jan 2025

10/10 Excellent

H. S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ola

Stayed 1 night in Jan 2025

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Stayed 7 nights in Jul 2024

8/10 Good

Joseph, LONG BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

IRENE

Stayed 2 nights in May 2024

10/10 Excellent

Naiyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 2 nights in May 2024

8/10 Good

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Robert, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals. We would happily stay again in this hotel if returning to Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Minako

Stayed 2 nights in Mar 2024

10/10 Excellent

OLUWADAMILOLA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024

10/10 Excellent

Dissaphong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Cheryl

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Stayed 20 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the hotel clean and helpful.
Stayed 1 night in Sep 2023