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Hotel Tetora Tsurumi

Property class: 2.5

Photo gallery for Hotel Tetora Tsurumi

A spacious lobby with a reception desk, seating area, and a large plant.
A modern interior with a decorative hanging light fixture, a green metal railing, and a textured wall.
A restaurant with multiple tables and chairs, a counter with a menu, and large windows offering a view of the street.
A hotel entrance with a large tree, a statue, and a sign reading "HOTEL TETORO".
A hotel room with two beds, a desk, a chair, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$139
8 Dec - 9 Dec

Explore the area

View map
4-5-13 Tsurumichuo, Tsurumi-ku, Yokohama, Kanagawa-ken, 2300051
  • Place, Tsurumi Shrine
    ‪8 min walk‬
  • Place, Sojiji Temple
    ‪14 min walk‬
  • Place, Tokyo Bay
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, and a window with curtains.

Single Room, Smoking

7.4 out of 10
Good
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, and a window with curtains.

Single Room, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Smoking

A hotel room with two beds, each with striped bedding and white pillows. There is a small table with a lamp between the beds, and a trash can to the side.

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, each with striped bedding and white pillows. There is a small table with a lamp between the beds, and a trash can to the side.

Twin Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

A hotel room with a bed, a bedside table with a phone, and a wall-mounted thermostat.

Double Room, Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

A hotel room with a bed, a bedside table with a phone, and a wall-mounted thermostat.

Double Room, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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A spacious lobby with a brick wall, a reception desk, and a large mirror.

Citadines Harbour Front Yokohama

Yokohama City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
9.6 out of 10, Exceptional, 1,066 reviews
The price is NZ$168
15 Nov - 16 Nov
Citadines Harbour Front Yokohama

About the area

Yokohama

At Hotel Tetora Tsurumi, you'll be 1.6 km (1 mi) from Tokyo Bay and 8 km (5 mi) from Anpanman Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel offers free WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. Additionally, you'll find tour/ticket assistance, multilingual staff and luggage storage. .Sights within a 10-minute drive of this Tsurumi hotel include Pacifico Yokohama and Yokohama Stadium.

What's nearby

  • Tsurumi Shrine - 8 min walk - 0.7 km
  • Sojiji Temple - 14 min walk - 1.2 km
  • Ushioda Shrine - 15 min walk - 1.3 km
  • Tokyo Bay - 20 min walk - 1.7 km
  • Kirin Beer Village - 4 min drive - 2.7 km

Getting around

  • Keikyu Tsurumi Station - 3 min walk
  • Shin-Takashima Station - 9 min drive
  • Tokyo (HND-Haneda) - 35 min drive

Restaurants

  • ‪がっとん 京急鶴見店 - ‬3 min walk
  • ‪とんちゃん 鶴見店 - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪おらが蕎麦 - ‬3 min walk

About this property

Hotel Tetora Tsurumi

As a guest of Hotel Tetora Tsurumi, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Tetora Tsurumi also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a lift.
  • 61 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • 1 conference room
Hotel Tetora Tsurumi offers 61 accommodations with free newspapers and complimentary bathrobes. 32-inch LCD televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Central Plaza Hotel Yokohama
Central Plaza Yokohama
Tetora Tsurumi
Hotel Tetora Tsurumi Hotel
Hotel Tetora Tsurumi Yokohama
Hotel Tetora Tsurumi Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Hotel Tetora Tsurumi?

Hotel Tetora Tsurumi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Tetora Tsurumi?

No, Hotel Tetora Tsurumi does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Tetora Tsurumi?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Tetora Tsurumi?

No, pets are not allowed.

Hotel Tetora Tsurumi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 173 reviews
Rating 8 - Good. 64 out of 173 reviews
Rating 6 - Okay. 44 out of 173 reviews
Rating 4 - Poor. 17 out of 173 reviews
Rating 2 - Terrible. 9 out of 173 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from train and bus stations
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, excellent value, exactly what I was looking for.
Stayed 15 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel overall. The staff were very friendly, welcoming, and accommodating, which really made a difference and made me feel comfortable throughout my stay. The hotel itself is nice and has a good atmosphere. However, cleanliness could use some improvement, as there were a few areas that didn’t feel as clean as expected. With a bit more attention to this, the hotel has great potential to be even better. I would still recommend it, especially because of the excellent service from the staff.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The room I stayed in was much older than it looked and smaller. However the service was great!
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was so tilted at an angle that I had to put a pillow under it to get it level and I could feel the springs through the mattress. I also requested non smoking room but they only had smoking available. They wouldn’t cancel my reservation but were able to get me in a non smoking room for most of my reservation but I had to switch during the middle of my stay to a smoking room, so I just went and stayed somewhere else because the smoking rooms smelled terrible. Make sure you confirm directly with the hotel for non smoking rooms. Don’t trust just clicking that on Expedia.
Stayed 12 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
健康メニューの朝食！
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
喫煙室に宿泊したんですが… 常備置いてあるコップなどの上にホコリが溜まってました。 清楚はしてほしいと思いました。 スタッフ対応は気さくに良かったです。
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
客室や浴室が汚れていた
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Amenities
鶴見駅から近く、ホテルの隣にはコンビニもあり、便利でした。朝食付きでサービス的には良いと思います。
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
近くにまいばすけっとがある。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Disliked: Cleanliness
客室はきれいでしたが、洗面周りの水垢等の汚れは 少し気になる感じでした。スタッフさんの対応等は 良かったです。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

2点ございます。 ①お部屋の壁の黒い汚れ、ベッドの頭側だったので、カビだったらどうしよう…と特に気になりました。 ②バス&トイレの壁の汚れ、バスタブの内側、水垢でしょうか？気になって入浴はせずシャワーにしました。 ③備え付けのポット、内側・注ぎ口のメッシュ部分、サビ・黄ばみが気になりました。 ④コインランドリーを使わせていただいたのですが、乾燥機の扉内側、周辺が気になりました。コインランドリーがあるだけでありがたいとは思いますが…定期的にお掃除をしていただけたら、更に快適に過ごせると思います。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

レセプションのスタッフがインド系の女性でしたがとても一生懸命でとても感じが良かった。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
大学受験のため2泊3日利用させていただきました！とても清潔でしたし、フロントの方も愛想良くて、ここにしてよかったです！朝食もとても美味しかったです！また機会がありましたらよろしくおねがいします♪
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
突然の人数変更にも対応していただきとても良いホテルだと思いました
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
お店がたくさんあっていい
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
職員、設施服務很好
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
丁寧に説明していただきました
Stayed 1 night in Nov 2025
Verified review

8/10 Good

駅に近く、便利。食事もまあまあで良くリピートしてます。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
スタッフの対応が良く、良い宿泊ができました
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Room comfort
商店街の中で落ち着いた場所。
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
設備などはお値段相応で何も不便なかったのですが、バスルームがおじさんの臭い(加齢臭？)が充満していて酷かったです。本当に酷かった。スタッフさんはあれで次の客をいれて良しと思ったんでしょうか❓仕方なしに使いましたが、本当に臭くて臭くてたまらなかった。
Stayed 1 night in Aug 2025

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