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Hilton York

4.0 star property
Hotel with a restaurant, 4-minute walk to Shambles

Photo gallery for Hilton York

Restaurant
Reception
Double Guest Room with Balcony and Tower View
Meeting facility
Double Guest Room with Balcony and Tower View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$244
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1 Tower Street, York, England, YO1 9WD
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

Double Room With Sofa Bed

  • Sleeps 3

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(8 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Hilton Guest double Room

  • Sleeps 2

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Sofa bed - single
Shower/bath combination
Hairdryer
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room with Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.6 out of 10
Excellent
(46 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.2 out of 10
Very good
(31 reviews)

Highlights

Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

York

At Hilton York you'll be within just a 10-minute stroll of popular attractions like Shambles and York Christmas Market. Highlights at this hotel include a restaurant and in-room Smart TVs. .The restaurant, Towers Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 4331 square feet (402 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find a gym and Wi-Fi in public areas. Each morning English breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Near this 4-property class City Centre hotel, you'll find York Minster.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Coppergate Kitchen - ‬2 min walk
  • ‪Lil’s Bar And Bistro - ‬4 min walk
  • ‪The King's Arms - ‬3 min walk

About this property

Hilton York

Hotel with a restaurant, 4-minute walk to Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,391 reviews
The price is NZ$278
includes taxes & fees
24 Nov - 25 Nov
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at Hilton York?

Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton York?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton York on 16 Nov 2025 start from NZ$244.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton York?

Yep, Hilton York has a covered self car park for GBP 30.00 per day. Onsite parking is limited.

What makes Hilton York a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton York.

Does Hilton York serve breakfast?

You bet, our travelers can't get enough of the English breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilton York?

No, Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton York?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hilton York?

No, only service animals are allowed.

Reviews

Hilton York Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

2/10 Terrible

Shirley

Stayed 1 night in Aug 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Staff & service
The property overall was ok, I booked it for the accessibility to the town. My issue was that I booked a double room with air conditioning and prepaid to make sure it was guaranteed. Upon checking in and settling in the room I noticed there was no air conditioner, when I went to reception to inquire, the concierge told me that for the type of room I had booked, meaning double, it did not come with air conditioner. I checked the booking site and the room is listed as air conditioned. I was lied to and my family and I spent a miserable night unable to sleep or rest due to the room being beyond hot. DO NOT STAY HERE!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
It was lovely. Brilliant location
Stayed 1 night in May 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sogand

Liked: Amenities, property conditions & facilities
Amazing hotel with almost all must-see places nearby
Stayed 1 night in Aug 2025

8/10 Good

Swapna

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jul 2025

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple hotel with nice rooms and breakfast. We suffered from noisy neighbours in our hall however and with a young family this was not ideal. The walls seem to be thin!
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar Rafael, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very modern and well-appointed. We had everything we needed and the design, lighting behind bed were appealing. However, the bathroom was very small and could have used an update. The room was also quite “tight” for a family of 4. For 1-2 people it would be great. For 4, we were tripping over stuff and each other a bit. The hallways and common areas were very nice and well decorated and it was a very good location.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Positives: The hotel benefits from a great location, friendly and helpful staff, and convenient technology such as an app to unlock room doors. On-site parking, although limited, was a valuable feature that removed the hassle of searching for a space elsewhere. Negatives: The bathroom was disappointing. The towel rack was barely attached to the wall, with raw plugs visibly exposed, giving an unfinished feel. Additionally, the shower was underwhelming and did not meet the standard one would expect from a Hilton Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel but not up to the Hilton standards that you might expect. Overall, the staff are great and the room was nice but the hotel feels like it needs a little more polish.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great and a good location. But the check in process requires you to fill in a form which is basically an information trawling exercise to get you to give Hilton hotels your email , address and so on. Just refuse to fill it in, there is no need for them to have your details or send you spam.
Stayed 2 nights in Jul 2025

8/10 Good

Nck

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Parking was too expensive There should be a deal for people staying at the hotel, if they have to park across the road
Stayed 2 nights in Jul 2025

8/10 Good

Grant, St Albans

Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Stayed 2 nights in Jul 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025

8/10 Good

Sarah Alma

Travelled with family
Liked: Cleanliness
The absence of air conditioning. Coming from North America and arriving at York on a very humid day first thing I was looking for was to turn on the air conditioner. I realized now that’s one luxury not common in UK.
Stayed 2 nights in Jul 2025

4/10 Poor

Gillian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was an awful hotel. Our room was boiling hot. It was dusty, desperately in need of refurbishment, with a blocked bath. So disappointed. It was expensive and I feel totally fleeced. I complained at the time and asked to be moved. They were fully booked. I’ve stayed at many Hilton hotels, but none like this - ever. Don’t waste your money. Go somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Stayed 2 nights in Jul 2025

6/10 Okay

Moronke

Travelled with family
Liked: Cleanliness
The check in was charmless and abrupt. That said, Felix who cooks the omelettes in the breakfast room was lovely, as was the gentle man from Nepal who also works in the breakfast room,
Stayed 1 night in Jul 2025