Impossible Motel

3.0 star property
Adults-only hotel with bars/lounges and 24-hour front desk

Photo gallery for Impossible Motel

Elite Room - Bath for 2 (Sensational)
Reception
Signature Double Room, Hot Tub (Stella Solarium) | City view
Reception
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
3 St. Helens Square, York, England, YO1 8QN
  • Place, York Minster
    ‪3 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

Signature Double Room, Hot Tub (Stella Solarium)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Furnished balcony or patio
Private spa tub
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Hairdryer
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double Room (Dungeon)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Hairdryer
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Romantic Room - Bath for 2 (The Red Room)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually decorated
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room (Sublime)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Superb)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Exclusive Room (Splendid)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Rainfall showerhead
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Bathrobes
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Room (The Bank Vault)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Elite Room - Bath for 2 (Sensational)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Hairdryer
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Room (Spectacular)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Designer toiletries
Air-conditioning
Heating
Blackout drapes/curtains
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room (Mail Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Hairdryer
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room (Experience)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Egyptian-cotton sheets
Hypo-allergenic bedding available
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

York

Impossible Motel places you in the centre of York, within a short 5-minute stroll of popular places like York Minster and Shambles. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Impossible Restaurant, is open for breakfast, lunch and dinner. Pink is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. .Attractions within a 10-minute drive of this 3-property class City Centre hotel include York Racecourse and University of York.

What's nearby

  • York Minster - 3 min walk - 0.3 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 5 min walk - 0.4 km
  • York City Walls - 5 min walk - 0.4 km

Getting around

  • York Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 61 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Brew & Brownie - ‬2 min walk

About this property

Impossible Motel

Adults-only hotel with bars/lounges and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Impossible Motel.

This 3-star York hotel is smoke free.

  • 13 guestrooms or units
  • 2 bars or lounges
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Impossible Motel offers 13 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. This York hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Impossible Restaurant
  • Impossible Tea Room
  • Impossible Wonderbar
  • Pink

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Area rugs in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

Property is also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

What is the cancellation policy at Impossible Motel?

Impossible Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Impossible Motel a romantic place to stay?

Al fresco dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Impossible Motel.

Is Impossible Motel family-friendly?

No, Impossible Motel is an adults-only property.

Is there a free airport shuttle available at Impossible Motel?

No, Impossible Motel does not offer an airport shuttle service.

Is there a bar or restaurant at Impossible Motel?

Yep, you can grab a meal at Impossible Motel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Impossible Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Impossible Motel?

No, pets are not allowed.

Impossible Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 110 reviews
Rating 8 - Good. 18 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff and great rooms
Stayed 1 night in Aug 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.
Stayed 1 night in Jul 2025

2/10 Terrible

chris

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2025

6/10 Okay

Travis

Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel with very welcoming and helpful staff
Stayed 1 night in May 2025

8/10 Good

Bren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for quirky personalities.

We stayed in the Impossible Motel, the Labyrinth room. The location is excellent, with shops, bars, restaurants etc available as soon as you exit the front door. The walk to the hotel from where we parked took only 6 minutes. Two negatives for the room. 1. The room is underground and it smells musty and damp and it’s quite strong. There are already diffusers in the room but they don’t help. Bring your own air fresheners. 2. Even with all the lighting options on, it’s very dim. The missus struggled to get ready while using the mirror. We did locate all the lights and they weren’t enough for certain circumstance. General info. This is the room with the bed suspended from the ceiling on chains. The chain links are welded so the bed doesn’t swing, for those of you who wondered, I did. When needing light for any useful purpose, the room is quite cosy. The floors are bare paving though and while slippers are provided, I would advise bringing your own. Most of the ceilings are low, I’m 6ft and had to stoop much of the time. The bathroom has 2 baths side-by-side so you and your partner can bath next to each other while sharing a drink. We made use of that. Despite the negatives, it was quirky and while we’d stay again in the hotel, we’d likely try another of the room options, but if the Labyrinth Room was the only one available, we’d take it again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unusual hotel! We had such fun
Stayed 1 night in May 2025

8/10 Good

Christian, Hockessin

Liked: Cleanliness, amenities, property conditions & facilities
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Stayed 1 night in May 2025

6/10 Okay

William F

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No lo recomiendo.

El lugar céntrico. No tiene ascensor y son muchas escaleras. Servicio genial, pero la habitación súper pequeñas, ni las maletas se pueden abrir, baño súper pequeños, en realidad no se lo recomiendo a nadie.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .
Stayed 2 nights in Apr 2025

6/10 Okay

john

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service

Not luxury for thenprice

Small room, stuffy after taking a bath. The hotel lacks the luxury you’d expect for this price tag.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impossible not to love this hotel

Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd time staying, great customer service and a great place!
Stayed 1 night in Feb 2025

10/10 Excellent

Tayte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frederich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb comfort

Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed. Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise. They offered to look after our bags when we checked out which was nice too.
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky & fun

This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend
Stayed 1 night in Dec 2024