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Malmaison York

4.0 star property
Eco-certified hotel with 2 restaurants and fitness centre

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room
Banquet hall
Restaurant
Reception

Popular amenities

  • Air conditioning
  • Bar
  • Room service
The current price is NZ$260
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Christmas Market
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

York

Malmaison York puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Minster and Shambles. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bishophill hotel include York Racecourse and University of York.

What's nearby

  • York Christmas Market - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk

About this property

Malmaison York

Eco-certified hotel with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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The Milner York

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  • Hot tub
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  • Free WiFi
4.3 out of 5, Excellent, 1,479 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Self-parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

What is the cancellation policy at Malmaison York?

Malmaison York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison York?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Malmaison York on 25 Aug 2025 start from NZ$260.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison York?

Yep, Malmaison York has a self car park for GBP 27.50 per night. Onsite parking is limited.

Is Malmaison York family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison York is a hit with families.

Does Malmaison York serve breakfast?

Yeah, visitors are hooked on the English breakfast here! Served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison York?

No, Malmaison York does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at Malmaison York?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison York?

Dogs are welcome at Malmaison York, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1313 reviews
Rating 8 - Good. 341 out of 1313 reviews
Rating 6 - Okay. 129 out of 1313 reviews
Rating 4 - Poor. 56 out of 1313 reviews
Rating 2 - Terrible. 26 out of 1313 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Staff all very friendly and helpful from reception to restaurant staff Food was excellent and of a high quality . This was from the set price menu The room was well equipped and comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

TAO

Stayed 1 night in May 2025

10/10 Excellent

Callum

Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Break

Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities

Could be better

The room was adequate, would have liked water in the fridge at least. The reception staff were wonderful, however the bar staff particularly the female manager was rude and a lit arrogant. Customer service skills need a rethink. Great location not too noisy traffic wise however early morning delivery 6am were a bit too noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Stay

The hitel was well located and the staff were friendly
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel with a few minor quibbles

Very modern, stylish hotel in a very convenient location in the heart of the city centre, walking distance from the station. A couple of minor quibbles; we were given drinks vouchers in exchange for opting out of housekeeping, which was a very nice touch, but we were told that it was a voucher for £7.50 each. However, when I used it at the bar for two soft drinks, the barman didn't return the voucher, and when I asked for it back he told me to go to reception to get another one. When I did this I was told I could only get a second one the next day. So basically it wasn't a voucher worth £7.50 each; it was a voucher for ONE DRINK each UP TO the price of £7.50, but that was not explained! Also, I'd booked a twin room and when we got to the room the beds were together in double bed formation, so we had to push them apart ourselves. Finally, there was nowhere to hang coats other than in the wardrobe. But other than that, it was comfortable and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient hotel with l lovely rooftop bar. We walked everywhere !
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Stayed 1 night in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and very comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too.
Stayed 1 night in Apr 2025

6/10 Okay

June

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - perfect location & beautiful hotel
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally fine

Great location, 5 minutes walk from station and same from town centre. Hotel fine, room nice enough, breakfasts really good. Only issue was we'd booked for dinner in Sky Bar, but due to them being busy we were given a drinks table - Seats very low, made eating a meal awkward. Sky Bar service also slow (about 20 minutes before they took our drinks order) but as I said they were busy...
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2025