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Novotel York Centre

4.0 star property
Riverwalk hotel with sauna and 24-hour front desk

Photo gallery for Novotel York Centre

Exterior
Bar (on property)
Indoor pool
Bar (on property)
Superior Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
The current price is NZ$212
includes taxes & fees
17 July - 18 July

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • York Minster
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - twin
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

York

At Novotel York Centre you'll be within just a 15-minute stroll of popular places like York City Walls and Jorvik Viking Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Gourmet Bar, serves international cuisine. Additionally, you'll find free Wi-Fi in public areas, a sauna and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Fishergate hotel include Shambles and York Minster.

What's nearby

  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • York City Walls - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Minster - 14 min walk - 1.2 km
  • York Racecourse - 20 min walk - 1.7 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

Riverwalk hotel with sauna and 24-hour front desk
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Conference rooms
  • 200 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This York hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,076 reviews
The price is NZ$200
includes taxes & fees
13 July - 14 July
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

What is the cancellation policy at Novotel York Centre?

Novotel York Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel York Centre?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Novotel York Centre on 17 Jul 2025 start from NZ$212.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel York Centre?

Yep, Novotel York Centre has a self car park for GBP 17 per night.

Does Novotel York Centre have a pool?

Novotel York Centre has an indoor pool.

Is Novotel York Centre family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Novotel York Centre is a hit with families.

Does Novotel York Centre serve breakfast?

You bet, our guests give top marks to the buffet breakfast here! Offered daily between 6:30 AM and 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel York Centre?

No, Novotel York Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel York Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel York Centre?

Check-in begins at 4:30 PM. Check-out time is 11:00 AM.

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1008 reviews
Rating 8 - Good. 301 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Travelled with group
Liked: Staff & service, room comfort

Very small pool and stained carpets/chairs

I was very disappointed when I saw the pool - it's about 8m long; the photo makes it look a lot bigger. There are no showers in the changing room (other than a disabled toilet/shower) which means you have to get dry to return to your room to take a shower and wash your hair! Some of the chairs in the reception area were badly stained and the carpet in our bedroom was also stained. The breakfast was very good with a lot of choice and the staff were all really friendly. Reception was often only manned by one person so sometimes there was a queue but on the whole, it was OK. The location was good for walking into York city centre. Would I stay again? Probably not as I only chose the hotel for the pool which turned out to be a real disappointment.
Stayed 4 nights in Mar 2025

4/10 Poor

Patch

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A bit disappointing

The room we was given was room 111 which in my opinion was not a queen size bed as I had booked. And also on the booking I made it had said car parking was included but I was charged a further £17!! Wasn’t the best experience unfortunately
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Kerry

Disliked: Property conditions & facilities

Comfortable stay.

Comfortable stay for a night. The hotel could do with an update. Staff on reception and at the bar were friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Brier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access into York centre with a short walk.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Roxy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with pleasant staff and great rooms and facilities. Would happily stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic as always

Stayed here many times with a small dog. Lovely hotel and staff are super friendly. Room excellent with a nice large tv. A short 5-10 min walk to the centre.
Stayed 2 nights in Mar 2025

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good option for york

Really lovely hotel, modern and clean. Not too far from the centre, could walk in in around 5-10 minutes. Lovely decor and spacious rooms. The only thing that let this place down was the price of the carpark and there was some staining on the bedroom carpet.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Kenneth, Kilmaurs

Travelled with partner, Travelled with group
Liked: Staff & service
Nice staff and the stay in general was fine. Only let down by the badly stained carpet in the room. We did report this and were told the room is getting a new carpet soon. A robust clean of the current carpet would suffice.
Stayed 2 nights in Mar 2025

8/10 Good

Penrhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all lovely and the hotel was comfortable and clean. My only issue was our kettle tripped out electric. It was to be replaced but it wasn't and so tripped out again. I could not have a coffee or dry my hair cos electric was tripped. Also usb plugs by bed didn't work.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Large family room, comfortable bed, pillows, good shower. Lovely location. Very good room service and restaurant, delicious food. Breakfast very reasonable too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient for walking into York centre. Also easy on site parking although that is chargeable as an extra.
Stayed 1 night in Feb 2025

6/10 Okay

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel was clean but staff could do with a smile.

On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, great accommodation only a short walk to town fab
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay no complaints from us
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Expensive for what it is!

The family room was small and the extra beds were very basic and only really suitable for a child. We had 3 adults in our party so the sleeping arrangements were not ideal. The mirror's in the bedroom were also badly placed. The main double bed was very soft, not firm which is obviously a matter of preference. The check in time was 4.30pm and check out was 11.00 am. I thought that this was too late and too early respectively. We had to pay a further £30 to check in early, otherwise we barely had time to use the facilities. Needing to book the pool was an inconvenience as was the time being limited to 30 minutes.
Stayed 1 night in Feb 2025