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4.0 out of 5

"We enjoyed our stay at the hotel the staff were efficient and friendly, the rooms were very clean and maintained and renovated beautifully, the locati ... " More

By a verified traveller on Sat 05 May 2018

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Hotel Description

Palace Hotel puts you in the heart of Zagreb, connected to the convention center and within steps of Strossmayer Square and Zrinjevac. Highlights at this Art Deco hotel include in-room free WiFi, free internet, and LED TVs.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 1722 square feet (160 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also extended parking, along with the convenience of an area shuttle.

Near this 4-star Donji Grad hotel, you'll find Arena Zagreb.

Double Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Palace Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palace Hotel

Everyone (1)
4 out of 5
We enjoyed our stay at the hotel the staff were efficient and friendly, the rooms were very clean and maintained and renovated beautifully, the location was central with easy access to all of Zagreb and transport around the city. Our stay in Zagreb was above our expectation.

Posted by on 5 May 2018

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Property Features

Palace Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Palace Hotel. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. This Art Deco Zagreb hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 1907
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Zagreb Central Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Palace Hotel offers 122 accommodations with minibars and safes. 60-cm LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Palace Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets: EUR 160 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • Cashless transactions are available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Hotel Zagreb
  • Palace Zagreb
  • Palace Hotel Hotel
  • Palace Hotel Zagreb
  • Palace Hotel Hotel Zagreb

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.