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Sheraton Zagreb Hotel

5.0 star property

Photo gallery for Sheraton Zagreb Hotel

Indoor pool
Sauna, Turkish bath/hammam, body treatments, facials
Presidential Suite, 1 Bedroom | Living area
2 restaurants, international cuisine
Piano bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$240
includes taxes & fees
11 Apr - 12 Apr

Explore the area

View map
Kneza Borne 2, Zagreb, 10000
  • Place, Zrinjevac
    ‪6 min walk‬
  • Place, Ban Jelacic Square
    ‪11 min walk‬
  • Place, Croatian National Theatre
    ‪14 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

About the area

Zagreb

A luxury stay in the heart of Zagreb awaits you at Sheraton Zagreb Hotel. Within steps you'll find Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering can include massages and facials along with access to the sauna. The restaurant, Fontana Restaurant, serves international cuisine. Piano Bar is the hotel's own piano bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 10764 square feet (1000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Near this 5-property class Donji Grad hotel, you'll find Zagreb Cathedral.

What's nearby

  • Zrinjevac - 6 min walk - 0.6 km
  • Strossmayer Gallery of Old Masters - 6 min walk - 0.6 km
  • Ban Jelacic Square - 11 min walk - 1.0 km
  • Zagreb Cathedral - 14 min walk - 1.2 km
  • Croatian National Theatre - 14 min walk - 1.3 km

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb (ZAG) - 24 min drive

Restaurants

  • ‪Beertija - ‬3 min walk
  • ‪Monocycle Specialty Coffee - ‬4 min walk
  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Tomassino - ‬1 min walk

About this property

Sheraton Zagreb Hotel

Sheraton Zagreb Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury Sheraton Zagreb Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Zagreb hotel.

  • 1 building
  • 306 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Zagreb Hotel offers 306 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square foot of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

What is the cancellation policy at Sheraton Zagreb Hotel?

Sheraton Zagreb Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Zagreb Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on 11 Apr 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Zagreb Hotel?

Yep, Sheraton Zagreb Hotel has a covered self car park with in/out privileges for EUR 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Zagreb Hotel?

The closest beach to Sheraton Zagreb Hotel is Recreational Sports Center Jarun (5.8 km).

Is there a spa on site at Sheraton Zagreb Hotel?

Yep, there is an onsite spa at Sheraton Zagreb Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Sheraton Zagreb Hotel have a pool?

Sheraton Zagreb Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Zagreb Hotel?

Sheraton Zagreb Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Zagreb Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Sheraton Zagreb Hotel.

Is Sheraton Zagreb Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Zagreb Hotel is a hit with families.

Does Sheraton Zagreb Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Sheraton Zagreb Hotel?

No, Sheraton Zagreb Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Zagreb Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Zagreb Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Zagreb Hotel?

Dogs are welcome at Sheraton Zagreb Hotel, with food and water bowls on offer.

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

PABLO

Stayed 2 nights in Dec 2025

10/10 Excellent

Russell, Auckland

Liked: Cleanliness, property conditions & facilities
Great customer service, clean spacious rooms, definitely recommend this hotel to everyone!
Stayed 3 nights in Dec 2025

10/10 Excellent

Selwyn, Winnetka

Liked: Cleanliness
Excellent condition. Staff very friendly & helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

gerard

Stayed 3 nights in Nov 2025

4/10 Poor

Hirotsugu, San Leandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha, Cunupia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here, albeit there were an issue or 2 this time .. but once I’m in Zagreb , I can’t think of a better place to stay .
Stayed 11 nights in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

8/10 Good

Jian Sheng

Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

RENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was faily big, the staff are helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Anthony

Liked: Cleanliness, staff & service, amenities
Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!
Stayed 6 nights in Oct 2025

8/10 Good

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to main square with lots of food and sights.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

JIN SANG

Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for breakfast. Clean and fresh room. Walkable to most places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big thanks to Igor and Petra who corrected the misunderstanding we had.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vesna

Stayed 1 night in Oct 2025

10/10 Excellent

Srdjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Vijay, CARMEL

Liked: Amenities
Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. My only complaint would be being asked for a tip. After 2 weeks of traveling around Croatia, this was the 1st time I was asked for a tip.
Stayed 1 night in Sep 2025

4/10 Poor

Loan Ngoc Tuong

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.
Stayed 4 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I found the management team to be rude. They don't acknowledge you when you walk in or out of the hotel; the only one to greet us was the housekeeping staff on the 2nd floor. My roots come from Croatia, and I was very disappointed; the breakfast was very expensive for what was on the buffet menu.
Stayed 5 nights in Sep 2025

8/10 Good

Osamah, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond, Toronto

Liked: Amenities
Nice hotel walking distance to most tourist attractions.
Stayed 4 nights in Sep 2025