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Backstage Boutique SPA Hotel

Property class: 4

Photo gallery for Backstage Boutique SPA Hotel

A cozy interior with large windows offering a view of a snowy mountain landscape.
A wooden lodge with large windows and a mountain backdrop.
A modern hotel with a pool area, glass railings, and mountain views.
A multi-story wooden building with large windows, outdoor seating, and a view of mountains.
A modern interior with a cozy bed, a glass wall leading to a kitchen with a fireplace, and a unique light fixture.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$567
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Hofmattstrasse 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Cube Loft

A modern loft bedroom with a bunk bed, a glass dining table with a candle, and a cozy seating area.

Cube Loft

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, a separate sitting area, a bathtub, and a walk-in closet.

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Art (standard room)

A modern bedroom with a large bed, wooden shelving, a vanity, and a walk-in closet.

Cozy Art (standard room)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cube Loft

Room

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Sky & Stars Suite

A modern kitchen with a large window, a chandelier, and a view of snowy mountains.

Sky & Stars Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Zermatt

Backstage Boutique SPA Hotel places you in the centre of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and within a short 5-minute stroll of Zermatt Visitor Center. Highlights at this ski hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and ski storage. Each morning free continental breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 4-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Sunnegga Ski Resort - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Backstage Boutique SPA Hotel

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an outdoor pool and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2011
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Terrace
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Backstage Boutique SPA Hotel offers 34 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. 48-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

A modern spa area with sun loungers and a view of a snowy mountain landscape.
BEAUSiTE Zermatt
Zermatt
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 552 reviews
The price is NZ$857
includes taxes & fees
15 Nov - 16 Nov
BEAUSiTE Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Backstage Boutique SPA Hotel?

Backstage Boutique SPA Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Backstage Boutique SPA Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Backstage Boutique SPA Hotel on 24 Nov 2026 start from NZ$567, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Backstage Boutique SPA Hotel?

Yep, there is an onsite spa at Backstage Boutique SPA Hotel. It has a hot tub and a sauna. You'll enjoy services like massages.

Does Backstage Boutique SPA Hotel have a pool?

Backstage Boutique SPA Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Backstage Boutique SPA Hotel?

Backstage Boutique SPA Hotel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with free minibar items and espresso makers.

What makes Backstage Boutique SPA Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Backstage Boutique SPA Hotel.

Is Backstage Boutique SPA Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Backstage Boutique SPA Hotel is a hit with families.

Does Backstage Boutique SPA Hotel serve breakfast?

Sure does, free continental breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Backstage Boutique SPA Hotel?

No, Backstage Boutique SPA Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Backstage Boutique SPA Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Backstage Boutique SPA Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Backstage Boutique SPA Hotel?

Dogs are welcome at Backstage Boutique SPA Hotel, with food and water bowls on offer.

Backstage Boutique SPA Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 443 reviews
Rating 8 - Good. 78 out of 443 reviews
Rating 6 - Okay. 25 out of 443 reviews
Rating 4 - Poor. 6 out of 443 reviews
Rating 2 - Terrible. 0 out of 443 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, breakfast was amazing and the spa was the best part. The attention to detail between the architecture and design gave Backstage the perfect vibe for our first time in Zermatt.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful — friendly service, unique and well-appointed room, and excellent breakfast. Includes a true spa experience — hot tub, cold plunge, saunas, etc. Great location near train station.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff, and location!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Very modern interior which my children loved. Spa was terrific!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train. Nice amenities and fabulous breakfast. We had a balcony with a view- just be aware that night time noise from the lively town can be heard from the front facing balcony. Wonderful stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We loved this hotel and the spa was also amazing. We’ve stayed at many high end hotels before but this one has something special. The style and decor was so interesting, staff went above and beyond, the breakfast was excellent. Great views. Would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Perfect location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Clean and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book the Matterhorn view rooms. Rooms and facilities were superb. Staff was phenomenal. Highly recommended.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for my family in Zermatt. Location was perfect. The Spa was a huge highlight. The whole family loved it and it was quite unique and special with views of the Matterhorn. What a wonderful place to relax after long travels and hikes. Beautiful property. Would love to stay again. And the breakfast was very good!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super cool hotel., Friendly staff, excellent breakfast included - definitely recommend.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - very friendly helpful staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The spa (I suppose he was manager ) was super unfriendly . He ought to go find a job that he likes because he doesn’t like this one !! Front desk girls & guy that I had interaction with were just lovely . Breakfast had lots of choices & was very tasty!! I would stay there again but would recommend getting rid of guy that sat at the spa desk entry !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a wonderful hotel with a truly unique room. We felt surrounded by windows, allowing us to fall asleep under the stars, with a moon-shadowed Matterhorn outside, and wake up to breathtaking views. The staff was incredibly helpful and eager to assist us. It was a special birthday celebration for my daughter, and they thoughtfully had a “Happy Birthday” sign and balloons waiting for her when we arrived. The room was beautifully decorated, making it even more memorable. We can't wait to stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was an awesome place to stay, what a gem
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location small room great restaurant for dinner and breakfast staff was nice and informative
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay with incredibly helpful and caring staff who did their very best to make my husband’s birthday special. We were truly surprised and delighted by their thoughtful gestures. This is what I call genuine personal service. Both the loft and the double room have a unique and interesting design. The breakfast was generous and of excellent quality. Despite the central location, right in the middle of everything, the hotel felt very peaceful and relaxing. The hotel spa is a true oasis of well-being, offering a perfect place to unwind. I highly recommend this hotel and would once again like to highlight the lovely, friendly, and attentive staff who made our stay so memorable. Thank you so much!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were wonderful. The room was beautiful. Breakfast was delicious.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay sleep and eat in the heart of zermatt
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very helpful and kind, lots of smiles
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..
Stayed 1 night in Nov 2025