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Boutique Hotel Albana Real - Restaurants & Spa

4.5 star property

Photo gallery for Boutique Hotel Albana Real - Restaurants & Spa

Suite, Mountain View (Attic) | View from room
Lounge
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lunch and dinner served
Superior Double or Twin Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Exclusive Double or Twin Room

Exclusive Double or Twin Room

Exclusive Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Mountain View (Attic)

Suite, Mountain View (Attic)

Suite, Mountain View (Attic)

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Double or Twin Room

Romantic Double or Twin Room

Romantic Double or Twin Room

  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room

Luxury Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Zermatt

A luxury stay in the heart of Zermatt awaits you at Boutique Hotel Albana Real - Restaurants & Spa. You'll find Zermatt-Furi Gondola and Matterhorn Glacier Ride in the area. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .A pampering day can include hot stone massages and Thai massages. The restaurant, Fuji of Zermatt, serves Japanese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Places in the area of this 4.5-property class Zermatt hotel include Klein Matterhorn Cable Car and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • St. Mauritius Church - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬7 min walk
  • ‪Brown Cow Pub - ‬7 min walk
  • ‪Whymper-Stube - ‬4 min walk
  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Old Zermatt - ‬1 min walk

About this property

Boutique Hotel Albana Real - Restaurants & Spa

As a guest of Boutique Hotel Albana Real - Restaurants & Spa, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Boutique Hotel Albana Real - Restaurants & Spa. An area shuttle within 500 metres, a train station pick-up service and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Built in 1962
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Boutique Hotel Albana Real - Restaurants & Spa offers 38 accommodations with minibars and espresso makers. Select Comfort beds feature down duvets and premium bedding. 80-cm LED televisions come with cable channels. Bathrooms include in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge) up to 500 metres
  • Train station pick-up shuttle (surcharge) from 7:30 AM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby
  • Train station drop-off (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fuji of Zermatt
  • Ristorante Al Trecolore
  • Rua Thai

Things to do

  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Hot stone massages
  • Sports massages
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • 80-cm LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: CHF 40

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 9:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 85.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Albana Real

Albana Real Hotel

Albana Real Hotel Zermatt

Albana Real Zermatt

Hotel Albana Real Zermatt

Hotel Albana Real

Hotel Albana Real

Albana Real Restaurants & Spa

Hotel Albana Real Boutique Spa

Boutique Hotel Albana Real - Restaurants & Spa Hotel

Boutique Hotel Albana Real - Restaurants & Spa Zermatt

Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt

Frequently asked questions

Is there a spa on site at Boutique Hotel Albana Real - Restaurants & Spa?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Boutique Hotel Albana Real - Restaurants & Spa have a pool?

Boutique Hotel Albana Real - Restaurants & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Boutique Hotel Albana Real - Restaurants & Spa?

Boutique Hotel Albana Real - Restaurants & Spa features a Turkish bath, a health club and an indoor pool. All guestrooms come with Private jetted baths, Select Comfort beds and premium bedding.

What makes Boutique Hotel Albana Real - Restaurants & Spa a romantic place to stay?

1 hot tub and a lounge bar, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Boutique Hotel Albana Real - Restaurants & Spa.

Is Boutique Hotel Albana Real - Restaurants & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Boutique Hotel Albana Real - Restaurants & Spa is a hit with families.

Are there hot tubs in the rooms at Boutique Hotel Albana Real - Restaurants & Spa?

No, but there are Jetted bath in the guestrooms.

Does Boutique Hotel Albana Real - Restaurants & Spa serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Boutique Hotel Albana Real - Restaurants & Spa?

No, Boutique Hotel Albana Real - Restaurants & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Boutique Hotel Albana Real - Restaurants & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Boutique Hotel Albana Real - Restaurants & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Boutique Hotel Albana Real - Restaurants & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 99 reviews
Rating 8 - Good. 21 out of 99 reviews
Rating 6 - Okay. 9 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Clean, quiet, friendly and accommodating staff with an awesome spa and ski room!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Iliyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff, best hotel experience i've had
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! The room was very comfortable with plenty of space and we loved the spa! Highly recommend for a relaxing ski weekend
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great restaurants inside. Conveniently located in centre town.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spa area.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure an enjoyable experience.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, highly recommended
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Kostandin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal, everything that you could wish for. Interior more rustical, but that is a preference thing and no judgement on the quality.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and welcoming. Spa was nice but needed help turning the sauna and steam room on. Never did figure out how to start their steam room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lamuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars.
Verified

6/10 Okay

Zhonglei

Liked: Cleanliness
Disliked: Staff & service
staff rudely tried to change my seat in breakfast room. breakfast menu was too pure.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep.
Stayed 7 nights in Jan 2023
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities
We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

Gut

Tolles Hotel Leider viele Mitarbeiter die nur Englisch sprechen 😫😫😫 Super Restaurants!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular! Muy acogedor el hotel y la habitación que nos tocó (4to piso) tenía una vista impresionante al pico Matterhorn. La comida del restaurante Entrocote deliciosa y su desayuno super variado
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人橋の近くにあるホテルで客室からマッターホルンが望め眺望が良かった。ベットの質や清潔さも満足でおすすめできるホテルです。 レストランは日本食のほかタイ料理、イタリアンがあるが、我々は日本食を選択。日本人でも満足できる料理で鉄板焼きのパフォーマンスは面白かった。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend.