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Hotel Albatros Zermatt

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Albatros Zermatt

Mountain view
Interior
Front of property – evening/night
Suite | View from room
Turkish bath/hammam

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
The current price is NZ$716
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
Steinmattstrasse 93, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Shower/bath combination
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Economy Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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Zermatt City Centre
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.3 out of 5, Excellent, 603 reviews
The price is NZ$552
includes taxes & fees
11 Jan - 12 Jan 2026
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About the area

Zermatt

At Hotel Albatros Zermatt you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include a full-service spa, a bar/lounge and a Turkish bath/hammam. .This smoke-free hotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include a sauna, spa services and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km

Getting around

  • Zermatt Gornergratbahn Station - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Brown Cow Pub - ‬9 min walk
  • ‪Hotel Post Zermatt - ‬9 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬6 min walk

About this property

Hotel Albatros Zermatt

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Albatros Zermatt offers its guests a full-service spa and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and a train station pick-up service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at Hotel Albatros Zermatt.

This 4-star Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

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Phoenix
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Gym
4.7 out of 5, Exceptional, 682 reviews
The price is NZ$604
includes taxes & fees
11 Jan - 12 Jan 2026
Phoenix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 30 per person
  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Albatros Zermatt?

Hotel Albatros Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Albatros Zermatt?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Albatros Zermatt on 19 Jan 2026 start from NZ$698.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Albatros Zermatt?

Yep, there is an onsite spa at Hotel Albatros Zermatt. You'll enjoy services like massages.

What makes Hotel Albatros Zermatt a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Albatros Zermatt.

Is Hotel Albatros Zermatt family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Albatros Zermatt is a hit with families.

Does Hotel Albatros Zermatt serve breakfast?

Yeah, buffet brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Albatros Zermatt?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Albatros Zermatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Albatros Zermatt?

No, pets are not allowed.

Is there a golf course on site at Hotel Albatros Zermatt?

There is a golf course next to Hotel Albatros Zermatt.

Hotel Albatros Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 172 out of 218 reviews
Rating 8 - Good. 39 out of 218 reviews
Rating 6 - Okay. 5 out of 218 reviews
Rating 4 - Poor. 1 out of 218 reviews
Rating 2 - Terrible. 1 out of 218 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service, fantastic stay!

Wonderful customer service, so clean and comfortable. Stayed here after 10 days on the Haute Route and it was a magical ending to my incredible time in Switzerland. Very appreciative of the last minute soak in the jacuzzi in the evening too! Would highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

DeAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were amazing especially the spa. The staff could have been a little more accommodating and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Matterhorn view

Perfect Matterhorn view. Very comfortable bed, good sized room and bathroom. Very nice balcony seating area. Well thought out blankets on balcony chairs. Would highly recommend, especially for the view!
Stayed 3 nights in Sep 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Our room was beautifully appointed, the staff was so efficient and very helpful with our travel needs. The hotel is further away from town than most but we like the quiet and taking the lovely walk into town was nice and we found many lovely bakeries along the way. We would highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorothee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our choice. Our suite was great and my oh my the view we had from our bedroom and balcony. The only thing I would say, shuttle should be free for the price of the room and also the balconies should not be shared with several suites. Apart from that loved it.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Breakfast was amazing and location was convenient!
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except it was quite hot and a/c or at least a fan would have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

leslie

Stayed 2 nights in Jul 2025

10/10 Excellent

Joo Hiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Mar 2025

8/10 Good

Saeed, Thousand Oaks

Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Lorena Dogaru, Cote St. Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and assistance from the stuff was amazing and we had a very good time in this hotel. Thank you
Stayed 7 nights in Feb 2025

8/10 Good

Ciara

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Vrexing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, the view from the balcony was incredible. Breakfast was delicious. The staff was really friendly. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Tsai-Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view for Matterhorn. Staffs are helpful and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Kian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service, great view lovely trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024