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Hotel Mountain Paradise

Property class: 3

Photo gallery for Hotel Mountain Paradise

A balcony with a table, a bottle of wine, two wine glasses, and a potted plant.
A balcony with a mountain view, a bottle of wine, two wine glasses, and a potted plant.
A wooden reception desk with a curved design, a large mirror, and a wall-mounted lamp.
A multi-story wooden chalet with balconies, a glass-enclosed patio area, and stone walls.
A wooden chalet with a large glass window, surrounded by snow-covered mountains and a clear sky.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
The current price is NZ$371
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
Schluhmattstrasse 130, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬

Room options

View all photos for Double Room (Süd Matterhorn Blick)

A neatly arranged hotel room with a wooden bed, a desk, a chair, and a small table with a bottle and glasses.

Double Room (Süd Matterhorn Blick)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

A hotel room with a wooden bed, two bedside tables, a desk with a chair, and a small round table with glasses.

Double Room (Nord)

9.8 out of 10
Exceptional
(6 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Chalet Style mit Matterhornblick)

A bedroom with a wooden headboard, a bed with white linens, a nightstand, a wall-mounted lamp, a chair, and a large window with sheer curtains.

Double Room (Chalet Style mit Matterhornblick)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

A bedroom with a bed, two chairs, a window with blinds, and a patterned rug.

Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

About the area

Zermatt

At Hotel Mountain Paradise you'll be within a short 5-minute stroll of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this ski hotel include free breakfast (local cuisine), a full-service spa and a bar/lounge. .Enjoy the sauna along with access to bike hire and a playground. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Zermatt hotel, you'll be 0.4 km (0.2 mi) from Zermatt-Furi Gondola and 2.6 km (1.6 mi) from Sunnegga Ski Resort.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Elsie Bar - ‬12 min walk
  • ‪Hotel Post Zermatt - ‬15 min walk
  • ‪Brown Cow Pub - ‬15 min walk
  • ‪Old Zermatt - ‬12 min walk
  • ‪Stefanie's Creperie - ‬14 min walk

About this property

Hotel Mountain Paradise

During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

  • 19 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Mountain Paradise offers 19 accommodations with a safe and complimentary newspapers. 64-cm flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open selected days.

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.8 out of 5, Exceptional, 352 reviews
The price is NZ$453
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Mountain Paradise?

Hotel Mountain Paradise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mountain Paradise?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Mountain Paradise on 15 Oct 2026 start from NZ$371, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Mountain Paradise?

Yep, there is an onsite spa at Hotel Mountain Paradise.

Does Hotel Mountain Paradise serve breakfast?

Yeah, free local cuisine breakfast is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Mountain Paradise?

No, Hotel Mountain Paradise does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mountain Paradise?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Mountain Paradise?

Furry friends are welcome at Hotel Mountain Paradise, with food and water bowls on offer.

Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 87 reviews
Rating 8 - Good. 14 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb location with great views and super friendly service, thank you.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff, clean property, had views of Matterhorn! Also is off of the main tourist area which makes for a nicer stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great breakfast, outstanding views, Maria was wonderful!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, kind, helpful, friendly staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, confortable rooms and great service
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel with a wonderful view of the Matterhorn. The room was spotless and the staff were very accommodating.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great yogurt. Short walk to e-bus and lifts. Helpful staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful hotel. Cozy and comfortable with an amazing view of the Matterhorn. Staff was very helpful and friendly. Would stay here again in a minute.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an astonishing view to the Matterhorn. Staff was very friendly and helpful. Delicious breakfast and quick access to the snow lift to go skiing (1 min walk). I just recommend to use the taxi service they suggest; we didn’t read that part and took a random taxi at the train station at our arrival , it charged us double the price.
Mountain View from the breakfast area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing property and so many extras. Such a great thing to have homemade pastries out that people could enjoy!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and what a view. Staff was excellent
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Matterhorn from room 301!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the property. Charming hotel. Very nice staff that accommodated our changes and took good care of my daughter when she arrived alone. The location is a ways from the train station so one should consider hiring transportation from the train station to the hotel.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip to Zermatt

Great location, very good breakfast. Steam bath not really working though.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was simply perfect! Thank you so much for warm accommodation! We’ll definitely come back in the future..😍🍻 Highly recommended!😊