See all properties
Save

Le Petit CHARME-INN

Property class: 2

Photo gallery for Le Petit CHARME-INN

A buffet area with various food items and a person serving.
A terrace with wicker furniture, a balcony railing, and a view of a town with buildings and a church spire.
A person holding a cup, likely in a bar or cafe setting with shelves in the background.
A snow-covered mountain town with a mix of traditional and modern buildings, including a prominent multi-story hotel with balconies and a ski lift visible in the background.
A woman in a beige jacket with a white collar, wearing a necklace, sitting at a desk with a computer monitor displaying a webpage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$252
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, St. Mauritius Church
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬

Room options

View all photos for Double or Twin Room

A hotel room with a wooden wall, a bed with white linens, a desk with a computer, and a television.

Double or Twin Room

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

A bedroom with a wooden wardrobe, a bed with a red pillow, a small table with a television, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a television, and a door with a heart-shaped decoration.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

You may also like

Ad
A balcony with a table set for two, featuring a plate of fruit and a vase of flowers. The balcony overlooks a mountainous landscape with buildings and a prominent peak in the background.

Hotel Garni Testa Grigia

Zermatt City Centre
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
9.4 out of 10, Exceptional, 644 reviews
The price is NZ$388
includes taxes & fees
16 Nov - 17 Nov
Hotel Garni Testa Grigia

About the area

Zermatt

Le Petit CHARME-INN puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and Furi Ski Area. Highlights at this ski hotel include in-room free WiFi and LCD TVs. .Enjoy access to bike hire, mountain biking and hiking/biking trails. Added amenities include free Wi-Fi in public areas and ski storage. .In the area of this Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • St. Mauritius Church - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Kirchbrücke - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Le Petit CHARME-INN

As a guest of Le Petit CHARME-INN, you'll find a rooftop terrace, a vending machine, and ski storage. Public spaces have free WiFi. Le Petit CHARME-INN also features a front desk safe, a lift, and a water dispenser.

This Zermatt hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
Le Petit CHARME-INN offers 20 accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

A multi-story hotel with balconies and a lit sign reading "Hotel Butterfly."
Hotel Butterfly
Zermatt City Centre
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,002 reviews
The price is NZ$399
includes taxes & fees
20 Nov - 21 Nov
Hotel Butterfly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Le Petit CHARME-INN?

Le Petit CHARME-INN offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Petit CHARME-INN?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Le Petit CHARME-INN on 12 Nov 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Le Petit CHARME-INN serve breakfast?

Yeah, free breakfast is on offer daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Le Petit CHARME-INN?

No, Le Petit CHARME-INN does not offer an airport shuttle service.

What time are check-in & check-out at Le Petit CHARME-INN?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for staying!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, excellent location, renovated rooms, friendly staff and good breakfast buffet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. The room was very clean and had a great view. The breakfast buffet was nice. Overall, we had a very pleasant stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location in the center of the village
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Zermatt is very expensive so for the price it was an ok and small hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, lovely staff and good choice at breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing and staff too!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

breakfast was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style but well run and located
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. The staff were very kind. The rooftop viewing was beautiful. They stored our bags after check out. Would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay — breakfast was great and so were the accommodations
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the main street
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, halfway between the train station and the slopes. Nice breakfast, quiet rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The gentleman who checked us in and took care of the desk in the evenings was fantastic - he was funny, attentive, and paid attention to all the little details. Best stop in our 2 week journey through Italy and Switzerland.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The stuff is very friendly. Good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and spacious. Sraff was helpful and informative. Roof top patio was very nice. If you need anything just ask the front desk.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an uphill walk from the train station;) Food was fabulous, great location, quiet. Nice rooftop deck. Would definitely stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rustic charm, set off the tourist streets but close enough to access easily. Great breakfast and helpful staff. Rooms are small and well worn as you might expect at a ski resort.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great location, and great services
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small double room, smallest of our Europe holiday rooms. Comfortable room and decent breakfast but hardly any room to move in our unit. Reasonable location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10 to 15 minutes walk from the station, it’s a gravel road little upward while going to the hotel;
Stayed 1 night in May 2026