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Hotel Tannenhof

3.5 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Tannenhof

Front of property - evening/night
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Breakfast, lunch, dinner served; Italian cuisine
Gallery Double or Twin Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View map
3 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Zermatt

Hotel Tannenhof puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Golden LokDown, serves Italian cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 3.5-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Ristorante Molino Seilerhaus - ‬2 min walk

About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Tannenhof?

Hotel Tannenhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Tannenhof a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Tannenhof.

Is Hotel Tannenhof family-friendly?

You bet! With amenities such as children's meals, as well as highchairs in the guestrooms, it's no surprise that Hotel Tannenhof is a hit with families.

Does Hotel Tannenhof serve breakfast?

Yeah, visitors adore the free buffet breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Tannenhof?

No, Hotel Tannenhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tannenhof?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Tannenhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Tannenhof?

Dogs are welcome at Hotel Tannenhof, with food and water bowls on offer.

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 306 reviews
Rating 8 - Good. 53 out of 306 reviews
Rating 6 - Okay. 13 out of 306 reviews
Rating 4 - Poor. 3 out of 306 reviews
Rating 2 - Terrible. 3 out of 306 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Tannenhof. We loved everything about it. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Keith

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Easy walk from train station.
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of Zermatt.
Stayed 2 nights in May 2025

10/10 Excellent

PERIANAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facilities and attentive staff.
Stayed 2 nights in May 2025

6/10 Okay

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Probably the best hotel room I’ve ever stayed at. Excellent architecture. Layout was fantastic. We had the family room so a separate room for the large bed and a separate small room for two twin beds. Large open seating room. Bathroom was fantastic. Beautiful. But more importantly functional and with safety in mind. Beautiful marble but in the shower on the floor were several wide non slip strips. Most of the showers I experience when traveling are slippery and therefore dangerous. Real though by an experienced builder and architect went into this fabulous place.
Stayed 1 night in May 2025

10/10 Excellent

Randall

Stayed 4 nights in Apr 2025

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Beautiful hotel! The hotel restaurant is top-notch, too.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricia, Saskia, and John were all very positive and patient with all the guests during our stay in unique circumstances. Zermatt received a once in a lifetime snowstorm, losing accessibility for over 48 hours, and had no electricity for over 42 hours. However, these great folks did their best to make sure that we were in as good of shape as possible and never lost their smiles.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, the breakfast options weren't great and the pillows were dreadful, not sure I got a full night sleep once sadly, everything else was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern hotel. Marco was amazing at the front desk. . The rooms had USB plugs & outlets by the bed to charge phones / laptops.5 stars for a 3 star hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities, room comfort
The whether was great to skier and hotel location is perfect to everything and the service was perfect and the food was delicious 😋 I strong recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Lyndsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good amentities, clean

Very good location, quiet rooms, great amenities. Rooms were a little cramped though and lacked space
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spotless and comfortable rooms with plenty of storage, and the most helpful staff! If we return to Zermatt, we’ll definitely be staying at Hotel Tannenhof again.
Stayed 3 nights in Feb 2025

8/10 Good

Megan

Stayed 2 nights in Feb 2025

10/10 Excellent

ryan

Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the service was awesome! Hotel is in perfect location from everything.
Stayed 5 nights in Feb 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inner town, lovely position

Although our rooms were on the small side everything was so well designed and exquisitely put together. Beautiful artwork and pictures of the mountain. The position of the hotel was good, taxi service needed each day to transport to ski lifts. Staff needed to up their skills on being more friendly.
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was in a great location and an easy walk from the train station. The room was good size. The cleanliness of the room was, in our opinion, not at the caliber we would expect. The floors and bedding were questionable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in the Heart of Zermatt

Hotel Tannenhof exceeded our expectations! This boutique gem is centrally located, making it easy to explore everything Zermatt has to offer. John at the front desk was fantastic—offering great tips, guidance, and even booking dinner for us. We stayed in Room 37, a spacious family-style room with a patio at the top—highly recommend! Best hotel of our trip so far, and we’ll definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2024