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Xiao'en Castle Hotel Tianmenshan

Property class: 3

Photo gallery for Xiao'en Castle Hotel Tianmenshan

A historic building with arched windows and a checkered pavement.
A restaurant with long tables set for dining, a bookshelf, and a television screen displaying a game.
A hotel room with a bed, a bathtub, a television, and a painting on the wall.
A spacious lobby with a polished marble floor, wooden ceiling beams, and modern pendant lighting.
A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar
The current price is NZ$125
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Airport Road West Street, Building 1, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪2 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪4 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪5 min drive‬

Room options

View all photos for Luxury Double Room, Ensuite, City View

A modern hotel room with a large bed, a desk, and a bathroom with a mirror and sink.

Luxury Double Room, Ensuite, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ensuite, City View

A hotel room with a large bed, a television, a desk, and a view of the city through large windows.

Superior Double Room, Ensuite, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Hill View

A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.

Luxury Double Room, 1 King Bed, Hot Tub, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double or Twin Room, Hill View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Economy Double or Twin Room, Hill View

  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Ensuite, Hill View

A hotel room with a large bed, a desk, a television, and a view of the city.

Family Suite, Multiple Beds, Ensuite, Hill View

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Family Suite, Ensuite, City View

A hotel room with a bed, a small kitchenette, a round mirror, a ceiling fan, and a TV.

Family Suite, Ensuite, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Hill View

A modern living room with a sofa, armchairs, a coffee table, a TV, and a ceiling fan.

Luxury Suite, 1 Bedroom, Hot Tub, Hill View

  • Hill view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Queen Bed, Balcony, Hill View

A hotel room with a large bed, a television, a desk, and a view of the city.

Economy Double Room, 1 Queen Bed, Balcony, Hill View

  • Hill view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Zhangjiajie

At Xiao'en Castle Hotel Tianmenshan you'll be 1.7 km (1.1 mi) from Tianmen Mountain Cable Car and 2.1 km (1.3 mi) from Tujia Folk Customs Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers a rooftop terrace, concierge services and a 24-hour front desk. Added amenities include a seasonal outdoor swimming pool, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free train pick-up service. .In the area of this 3-property class Yongding hotel, you'll find Zhangjiajie National Forest Park.

What's nearby

  • Tujia Folk Customs Park - 2 min drive - 2.1 km
  • Tianmen Mountain Cable Car - 3 min drive - 3.1 km
  • Zhangjiajie National Forest Park - 4 min drive - 3.5 km
  • 72 Strange Buildings - 5 min drive - 6.2 km
  • Wulingyuan Scenic Area - 30 min drive - 34.3 km

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬20 min walk
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬14 min walk
  • ‪汇源食府 - ‬19 min walk
  • ‪맥도날드 - ‬14 min walk
  • ‪印象老灶台 - ‬16 min walk

About this property

Xiao'en Castle Hotel Tianmenshan

Xiao'en Castle Hotel Tianmenshan offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A rooftop terrace, a library, and tour/ticket assistance are also featured at Xiao'en Castle Hotel Tianmenshan. A train station pick-up shuttle and A train station drop-off shuttle are free.

This 3-star Zhangjiajie hotel is smoke free.

  • 49 guestrooms or units
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Xiao'en Castle Hotel Tianmenshan offers 49 air-conditioned accommodations with indoor private hot tubs and complimentary bottles of water. This individually decorated accommodation has separate sitting areas and includes desks and dining tables. Televisions come with cable channels and pay-per-view films.

Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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4.9 out of 5, Exceptional, 21 reviews
The price is NZ$274
includes taxes & fees
7 Nov - 8 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Diners Club, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay.

We should mention

  • The seasonal pool will open in July and close in October.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Xiao'en Castle Hotel Tianmenshan have a pool?

Xiao'en Castle Hotel Tianmenshan has a seasonal outdoor pool. The pool is open from July to October.

How much does it cost to stay at Xiao'en Castle Hotel Tianmenshan?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Xiao'en Castle Hotel Tianmenshan on 8 Nov 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Xiao'en Castle Hotel Tianmenshan a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Xiao'en Castle Hotel Tianmenshan.

Are there hot tubs in the rooms at Xiao'en Castle Hotel Tianmenshan?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Xiao'en Castle Hotel Tianmenshan?

No, Xiao'en Castle Hotel Tianmenshan does not offer an airport shuttle service.

Is there a bar or restaurant at Xiao'en Castle Hotel Tianmenshan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xiao'en Castle Hotel Tianmenshan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Xiao'en Castle Hotel Tianmenshan?

No, only service animals are allowed.

Xiao'en Castle Hotel Tianmenshan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay
Stayed 2 nights in Aug 2026