See all properties
Save

Sheraton Zhanjiang Hotel

Property class: 4.5

Photo gallery for Sheraton Zhanjiang Hotel

A modern hotel with a curved design, a rooftop pool, and palm trees.
A spacious lobby with a large circular blue and white patterned floor, a grand chandelier, and multiple levels with glass railings.
A spacious living area with a large window, a staircase, and a flat-screen TV.
A modern hotel with a distinctive circular observation tower, multiple high-rise buildings, and palm trees in the foreground.
A modern rooftop terrace with a panoramic view of the city skyline, a hot tub, and outdoor seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$158
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
No 128 Haibin Avenue North, Chikan District, Zhanjiang, Guangdong, 524044
  • Place, Xiashan Fenghuang Garden
    ‪3 min drive‬
  • Place, Australian Friendship Garden
    ‪8 min drive‬
  • Place, Wanda Plaza Zhanjiang
    ‪9 min drive‬
  • Airport, Zhanjiang (ZHA)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at night.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Double Beds, City View

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through a glass door.

Deluxe Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at night.

Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Partial Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through a glass door.

Room, 2 Double Beds, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at night.

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through a glass door.

Room, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at night.

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city at night.

Club Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, City View

A modern hotel room with a bed, sofa, armchair, two side tables, and a large window with a city view.

Club Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Sea View

A modern hotel room with a large bed, two bedside tables with lamps, a chair, and a view of the city through large windows.

Club Suite, 1 King Bed, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Zhanjiang

Sheraton Zhanjiang Hotel places you in the heart of Zhanjiang, connected to the convention centre and 14.6 km (9.1 mi) from Aquatic Museum of Guangdong Ocean University. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, Feast, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. 30139 square feet (2800 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include limo/town car service. Added amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Xiashan District hotel include Xiashan Fenghuang Garden and Wanda Plaza Zhanjiang.

What's nearby

  • Xiashan Fenghuang Garden - 3 min drive - 2.9 km
  • Australian Friendship Garden - 8 min drive - 8.9 km
  • Nanguo Torrid Zone Garden - 8 min drive - 9.0 km
  • Wanda Plaza Zhanjiang - 9 min drive - 8.9 km
  • Cunjin Bridge - 10 min drive - 10.8 km

Getting around

  • Zhanjiang Railway Station - 13 min walk
  • Zhanjiang (ZHA) - 11 min drive

Restaurants

  • ‪星巴克 - ‬3 min drive
  • ‪船厂阿姨烧烤 - ‬5 min drive
  • ‪KFC 肯德基 - ‬9 min drive
  • ‪McDonald's (麦当劳) - ‬3 min drive
  • ‪巫记鸡饭店 - ‬11 min drive

About this property

Sheraton Zhanjiang Hotel

Sheraton Zhanjiang Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 10 meeting rooms and limo/town car service. Event space at this hotel measures 30139 square feet (2800 square metres) and includes a conference centre. The luxury Sheraton Zhanjiang Hotel also features multilingual staff, a garden, and concierge services. A round-trip airport shuttle, a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Zhanjiang hotel.

  • 430 guestrooms or units
  • 29 levels
  • 3 dining venues
  • Conference rooms
  • 30139 sq ft of conference space
  • 2800 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Zhanjiang Hotel offers 430 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Similar properties

Water park
Four Points by Sheraton Wuchuan, Loong Bay
Zhanjiang
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The price is NZ$118
includes taxes & fees
7 Sept - 8 Sept
Four Points by Sheraton Wuchuan, Loong Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Feast
  • Miyabi
  • Yue

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (30,139 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 29 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in fee for check-in between noon and 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Zhanjiang Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Late check-in fee for check-in between noon and 11:30 AM
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sheraton Zhanjiang Hotel
Sheraton Zhanjiang
Sheraton Zhanjiang Hotel Hotel
Sheraton Zhanjiang Hotel Zhanjiang
Sheraton Zhanjiang Hotel Hotel Zhanjiang

Frequently asked questions

What is the cancellation policy at Sheraton Zhanjiang Hotel?

Sheraton Zhanjiang Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Zhanjiang Hotel?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Sheraton Zhanjiang Hotel on 27 Aug 2026 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Zhanjiang Hotel?

Yep, Sheraton Zhanjiang Hotel has a free self car park.

Are there any beaches close to Sheraton Zhanjiang Hotel?

The closest beach to Sheraton Zhanjiang Hotel is Wuyang Golden Coast (35.9 km).

Does Sheraton Zhanjiang Hotel have a pool?

Sheraton Zhanjiang Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at Sheraton Zhanjiang Hotel?

Sheraton Zhanjiang Hotel features an outdoor pool, an indoor pool and 3 restaurants.

What makes Sheraton Zhanjiang Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Sheraton Zhanjiang Hotel.

Is Sheraton Zhanjiang Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Zhanjiang Hotel is a hit with families.

Does Sheraton Zhanjiang Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Zhanjiang Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sheraton Zhanjiang Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Zhanjiang Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Zhanjiang Hotel?

No, pets and service animals are not allowed.

Sheraton Zhanjiang Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 82 reviews
Rating 8 - Good. 22 out of 82 reviews
Rating 6 - Okay. 10 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, the check in could have been a little faster. The life music was excellent. Good breakfast also, would stay again in this hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hubert

Liked: Cleanliness, staff & service, amenities
Good location, rooms are clean and the staff are friendly and very helpful. Will definitely return next time we visit.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Peggy BIK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff of the hotel is nice and helpful
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Yan

Good
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

kennie

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs in the dinning rooms 3rd floor is not fully trained. We spent one hour for ordering food and another hour for getting bills.
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Chau Fung Bonnie

Liked: Cleanliness, staff & service, amenities
房間打掃乾淨整潔，原本對喜來登印象很好，但check in 非常慢，我們三時半到達，被通知還要多等一個小時才可以入住，說房間尚未打掃完畢，後來台前小姐通知有房順利入住，但房間煙味很濃，第一晚難以入睡，我們一共訂了三間非吸煙房，2晚，分別在9, 10, 17樓，朋友們也聞到走廊及房間有煙味。其他都不錯，但有煙味實在非常非常可惜。早餐2天差不多一樣。 希望酒店將來嚴格管理吸煙問題，要不然就像澳門之前的喜來登一樣骯髒。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Yuk wah

Liked: Staff & service, room comfort
酒店的設施比較舊
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

ULAS

Liked: Cleanliness, staff & service, property conditions & facilities

Pas à la hauteur de cette gamme

Petit Déjeuner très pauvre. La climatisation ne fonctionne pas, ils économisent. Rien autour. Trop d'odeur de cigarettes dans les chambres même si vous avez une chambre non fumeur.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台升级了我的房间，非常的好。谢谢。
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

JinJie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好

很好
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena estadia en Sheraton Zhanjiang

todo OK, , pero nadie habla ingles aceptable, fue muy complicado cualquier tipo de comunicación.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務周到，酒店內送餐快速送到，酒店臨海窗外風景美。
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

性價比一般 地點不方便 不太值得住

整體還可以 但以5星級來說是 酒店有點舊 性格比一般 大堂前枱很細 前枱員工比較親切有禮貌 很好！ 6樓運動設施的員工則不太友善和禮貌 剛岀電梯就聽到酒店職員在前枱大孔客人登記 完全被嚇到 室內泳池內有個別泳客不帶泳帽及吸煙 酒店職員並沒有及時發現及阻止 但我進去時職員卻必須要求我配帶泳帽 酒店職員不統一 我感到差別對待 部分客人文化水平很低 要注意平日游泳沒什麼人 沒有救生員當值 星期六比較多人時才有救生員當值 感覺有點危險 不敢平日自己一個去泳池！然後附近近周邊只有大海 吃的玩的基本沒有 如要吃飯逛街必須坐車10分鐘左右 地點不太方便
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
感覺跟4月份到來一樣。各部門職員服務態度親切，房間打掃整潔。餐廳能保持食物的質素。再到湛江公幹首選。
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
網上已经全付，酒店扣多了我房费，查了信用卡單才知道。
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Wellnessbereich mit Sauna, Dampfbad und einem großen Innen- und Außenpool.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Best in this city

Was good overall. Some hair next to bath and toilet water smells a little. You will not find much better around..
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチに近くて、いいホテルです
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

inna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
酒店的服务人员确实亲切度不够，专业度不够，在行政楼层办理入住，竟然还要去一楼大堂去拍照和登记信息……那些有意义吗。然后退房，在行政楼层退房退了半个小时。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

硬件不错，服务需要提升。

酒店本身硬件和位置都不错，六楼的泳池区可以玩一下，房间也还行，但是服务不太让人满意。前台是挺好的了，对于我们提前入住的需求非常努力地满足，但是办理入住和退房的时候，都等了很久，其实没什么人排队，但是就是非常非常慢，好像是有人需要开发票就很麻烦。客房服务也很慢，要冰块还忘了，多打一次电话才要到，冰箱也是坏的。倒不是前台或者客房服务员态度不好，感觉管理上比较混乱。 酒店的中餐厅有早茶，很方便，品质也过得去，但是服务真的非常差。我们去了两天，两天都上错菜。第一天被问到是否愿意补单的时候我就有点吃惊了，第一次遇到上错菜还想要客人为之买单的。第二天更厉害了，先是一个大婶来处理，她从头到尾不耐烦的态度仿佛是我从别桌偷了那碗粥。每句话语气都很差，对于上错菜毫无歉意甚至还有点责备客人的感觉，动作也非常粗鲁。具体就不赘述了，反正过程令我有些生气，所以我立刻找经理投诉了。经理态度是挺好的，认真听了我的反馈，道歉且表示会提升培训和管理，还送了果盘。这家餐厅不知道是人员流动大还是怎样，感觉员工培训非常不到位。第一天去的早，几个服务员都一脸起床气，叫也爱答不理；上菜从没报菜名，被问到都不清楚，点心品种本来就多，容易上错也不奇怪了。感觉餐厅经理也是不容易吧，希望服务与管理能有所改进。
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Celticcsnoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wrote a review praising the excellence of the employees, from room service to senior Management the day after we arrived. After two weeks nothing has changed except we know everyone by name! we enjoy being here more each day. My wife has family in the city but this is our base while we are here. The hotel is in an excellent central location and close to the freeways taking you to historical and geographical sites or any of the numerous attractions. Two days ago we visited the Texas Themed water park (50 minute drive East but a world away from Zhanjiang) and yesterday we visited the Confucius Temple (40 minute drive,but North of the city. I also recommend the harbor cruise; the guide unfortunately spoke no English but the city is impressive from the water. The city has a host of beautiful parks, the Nanguo Torrid Zone Park is a short walk from the hotel and is as beautiful as any garden I’ve ever walked through. When not visiting sites or hanging out at the hotel gym and pool, we walk across the street to the beach, build sandcastles and interact with the Mostly Chinese families who also visit there. There are a couple of malls a few minutes away so that keeps the ladies happy while I chill out in the extremely opulent bar drinking a beer and watching the sports and US news channels on T V. Going home this week but we’ll be back.
Stayed 12 nights in Jul 2018
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were happy with our 3-night stay. Our room was clean, well-appointed, and spacious even with a rollaway bed for our child. From older reviews we expected the hotel to be “tired” but they must have updated since. The only thing of that sort that we saw was a worn & torn tablecloth on a room service cart. Everyone on the staff was professional, friendly and helpful. We were especially grateful for the attentiveness of the pool staff and lifeguards who kept the area tidy & safe. The location was great. We used the hotel pool instead of the adjacent beach, but took walks along the beach and waterside park. There are at least 2 malls and many restaurants within a few minutes walk of the hotel, but the hotel is peaceful.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

chunping

Liked: Cleanliness, property conditions & facilities, room comfort

很美的海景房

房間好 可看海景 但是前台 應該是新人 一問三不知 哈哈