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Neostay

Property class: 2

Photo gallery for Neostay

A multi-story building with illuminated windows and balconies, featuring a gated entrance and a visible elevator.
A modern building entrance with a glass door, a metal roof structure, and a tiled floor.
A hotel room with a bed, a sofa, a small table, and a wardrobe.
A modern conference room with a long table, chairs, a mounted TV, and a digital kiosk.
A modern bathroom with a glass shower enclosure, a toilet, a sink, and a towel rack.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
No. 52, Guangming 2nd Street, Beilunli, Zhubei, Taiwan Province, 302
  • Place, Taiyuen Hi-Tech Industrial Park
    ‪13 min walk‬
  • Place, Hsinchu County Stadium
    ‪4 min drive‬
  • Place, FEDS Zhubei Shopping Center
    ‪5 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, and a TV.

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

A hotel room with a bed, a desk, a chair, a small table, a sofa, and a balcony with a view of buildings.

Business Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

A hotel room with a bed, a sofa, a small table, and a wardrobe.

Exclusive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

A modern hotel room with a bed, a sofa, a small table, a TV mounted on the wall, and a balcony with a railing.

Economy Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Double Room

A hotel room with a bed, a desk, a chair, a small table, a sofa, and a balcony with a view of buildings.

Senior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Zhubei

At Neostay you'll be within just a 15-minute stroll of Pleroma Spa and China Medical University Hospital, Hsinchu Branch. Highlights at this guest house include free in-room WiFi. .This guest house offers free WiFi in public areas and express check-in. .Sights within a 20-minute walk of this Zhubei guest house include Taiyuen Hi-Tech Industrial Park and Changyi Industrial Park.
View more Guest houses in ZhubeiOpens in a new window

What's nearby

  • Taiyuen Hi-Tech Industrial Park - 13 min walk - 1.2 km
  • Pleroma Spa - 15 min walk - 1.3 km
  • Changyi Industrial Park - 16 min walk - 1.4 km
  • Hsinchu County Stadium - 4 min drive - 1.6 km
  • FEDS Zhubei Shopping Center - 5 min drive - 1.9 km

Getting around

  • Zhubei Station - 15 min walk
  • Taoyuan International Airport (TPE) - 43 min drive

Restaurants

  • ‪十一街麵食館 - ‬5 min walk
  • ‪文化城牛肉麵 - ‬4 min walk
  • ‪火雞肉飯 - ‬2 min walk
  • ‪一方壽司 - ‬2 min walk
  • ‪歐客佬咖啡農場 - ‬4 min walk

About this property

Neostay

Neostay offers its guests express check-in. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Zhubei guest house.

  • 21 guestrooms or units
  • Express check-in
  • Smoking in designated areas
Neostay offers 21 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include a shower. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash.

Property is also known as

Neostay Zhubei
Neostay Guesthouse
Neostay Guesthouse Zhubei

Frequently asked questions

Are there any beaches close to Neostay?

The closest beach to Neostay is Crescent Beach (8.1 km).

Is there a spa on site at Neostay?

No, there is no spa at this property. Pleroma Spa is a short 13-minute walk away.

Is there a free airport shuttle available at Neostay?

No, Neostay does not offer an airport shuttle service.

What time are check-in & check-out at Neostay?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Neostay?

No, pets are not allowed.

Neostay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨，該有的設施應有盡有，附近覓食方便，非常推薦大家來體驗。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房乾淨整潔，明亮而且空間很舒適！很多插座幫了我很大的忙！ 附近還算交通方便，非常滿意的住宿體驗！下次來還是會選擇新智入住！
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

因火車誤點很晚才check in, 但無人入住機沒辦法順利幫忙check in, 現場也完全沒人，更沒有聯繫真人的電話與對談機，晚上就這樣很沮喪再在找別的地方住。沒溫度，沒即時應對方式的旅館。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
服務設施 沒拖鞋
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
乾淨簡約，空間大，附近好停車
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間非常大，離鬧區也近，會推薦入住。CP值高
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
CP值極高，絕對讓你意料之外的好✨
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市區
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
無人服務挺酷挺乾淨
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨、安靜、又方便
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間隔音很好，全自動的入住登記很清楚
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

8/10 Good

Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026
Verified review

8/10 Good

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025