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Villas Mercedes

3.0 star property

Photo gallery for Villas Mercedes

A swimming pool with lounge chairs and a thatched-roof structure.
A reception area with a wooden counter, framed certificates, and a door leading to a hallway.
A hotel room with a bed, a painting on the wall, and a view of a thatched-roof structure outside.
A neatly made bed with a wooden headboard, two bedside tables with lamps, a framed picture on the wall, and a door with a sign.
A curved bench with floral upholstery, a star-patterned rug, and a view through barred windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Adelita 59 Col.La Madera, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪2 min walk‬
  • Place, Kioto Plaza
    ‪2 min walk‬
  • Place, La Madera Beach
    ‪5 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, Kitchenette

A bedroom with a bed, a wardrobe, a bathroom, and a balcony.

Suite, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (No Kitchenette)

A neatly made bed with a wooden headboard, two nightstands with lamps, and two framed pictures on the wall.

Suite (No Kitchenette)

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Zihuatanejo

Villas Mercedes places you in the centre of Zihuatanejo, steps from Kioto Plaza and within a short 5-minute stroll of Zihuatanejo Bay. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include barbecues, a picnic area and express check-out. There's also the convenience of free parking nearby. .Near this 3-property class Playa la Madera hotel, you'll find La Ropa Beach.

What's nearby

  • Zihuatanejo Bay - 2 min walk - 0.2 km
  • Kioto Plaza - 2 min walk - 0.2 km
  • La Madera Beach - 5 min walk - 0.5 km
  • Archaeological Museum of the Great Coast - 5 min walk - 0.5 km
  • Fisherman's Walk - 9 min walk - 0.8 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 11 min drive

Restaurants

  • ‪Margaritas - ‬3 min walk
  • ‪Taquería El Buen Pastor - ‬5 min walk
  • ‪Terracita Beach - ‬5 min walk
  • ‪Postres Sabelina - ‬5 min walk
  • ‪El Arrayan - ‬2 min walk

About this property

Villas Mercedes

As a guest of Villas Mercedes, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at Villas Mercedes.

This 3-star Zihuatanejo hotel is smoke free.

  • 9 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
Villas Mercedes offers 9 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

This Zihuatanejo hotel provides complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Villas Mercedes

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercedes Villas
Villas Mercedes
Villas Mercedes Hotel
Villas Mercedes Hotel Zihuatanejo
Villas Mercedes Zihuatanejo
Villas Mercedes Hotel
Villas Mercedes Zihuatanejo
Villas Mercedes Hotel Zihuatanejo

Frequently asked questions

What is the cancellation policy at Villas Mercedes?

Villas Mercedes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Villas Mercedes?

Yep, Villas Mercedes is a short 3-minute walk from La Madera Beach.

Does Villas Mercedes have a pool?

Villas Mercedes has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Villas Mercedes?

No, Villas Mercedes does not offer an airport shuttle service.

What time are check-in & check-out at Villas Mercedes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Villas Mercedes?

No, pets and service animals are not allowed.

Villas Mercedes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 256 reviews
Rating 8 - Good. 81 out of 256 reviews
Rating 6 - Okay. 20 out of 256 reviews
Rating 4 - Poor. 3 out of 256 reviews
Rating 2 - Terrible. 4 out of 256 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luglio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, right price.
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Extrordinaire!

The housekeeping couldn’t be better and the whole staff is there to attend to any issues or questions you have for them.
Stayed 28 nights in Dec 2022
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing that was a problem was the noise outside the property. Not much villa mercedes can do with the the noisy streets outside, but if ur looking for quietute, not the place currently
Verified

10/10 Excellent

Cipriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUEN LUGAR

BUEN LUGAR ME GUSTO ESTAS VILLAS REGREARIA AHI SI
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, cozy and a great location, centeral to everything. Staff was freindly and helpful.
Stayed 14 nights in Apr 2022
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está muy bien estuve muy agusto el personal muy amable ,es un lugar tranquilo y cómodo
Stayed 6 nights in Apr 2022
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities

Will return.

Very basic but very clean. Good location, common area encouraged friendships to be formed. Friendly staff.
Stayed 7 nights in Apr 2022
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there twice before, really like the place, staff
Stayed 18 nights in Jan 2022
Verified

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel, other than the pool was really cold!
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. Location is easy to get anywhere by walking, or a quick taxi or bus ride. Small boutique hotel, with a lovely pool area. We appreciated having the ability to cook our own meals, when we wanted to.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with only a few rooms, and its own pool. Staff are delightful, friendly and very helpful. Great location, with easy walks or short taxi rides to whatever you need.
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, boutique-style hotel.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, excellent location
Stayed 20 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all amazing. The hotel was beautiful, spotless clean. I will never stay anywhere else!
Stayed 6 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness

Staff here excellent

Staff excellent at Villas Mercedes.
Stayed 8 nights in May 2021
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice clean. Good price

Nice little hotel. Clean.bright. tv and a.c.worked well. Staff is good. Near madera beach
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I had a suite with a kitchenette which is what I needed. Price was reasonable.
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien, pero si llegas antes de las 3 de la tarde no te darán tu habitación .
Stayed 3 nights in Jan 2021
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua de la alberca muy fría, agradable lugar, buena ubicación cerca de varias playas.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Awesome place, very clean, nice staff, close to tons of great restaurants, Madera Beach and Centro. Third time staying at Villa Mercedes. Love it.
Stayed 7 nights in Nov 2020
Verified

8/10 Good

Marinette

Liked: Staff & service, amenities, property conditions & facilities
Excelente relación precio calidad, muy buena ubicación cerca de la playa, lugar tranquilo y sin ruido, el cuarto cuenta con refrigerador. Cerca de un oxxo, restaurantes y cafés.
Stayed 2 nights in Nov 2020