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Altstadt Hotel

3.0 star property
Hotel in Zürich with coffee shop/cafe and bar/lounge

Photo gallery for Altstadt Hotel

Café
Reception
Classic
Classic
Café

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View map
Kirchgasse 4, Zürich, ZH, 8001
  • Place, Grossmuenster
    ‪1 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Zürich Opera House
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy

Classic Cosy

8.6 out of 10
Excellent
(33 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(18 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Design

Design

Design

8.6 out of 10
Excellent
(24 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Attic Design

Attic Design

Attic Design

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the area

Zürich

Altstadt Hotel puts you in the heart of Zürich, within steps of Grossmuenster and Helmhaus. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .Altstadt Bar is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Old Town Zürich hotel include Letzigrund Stadium and Hallenstadion.

What's nearby

  • Grossmuenster - 1 min walk - 0.0 km
  • Kunsthaus Zurich - 3 min walk - 0.3 km
  • Zurich Town Hall - 5 min walk - 0.4 km
  • Bahnhofstrasse - 5 min walk - 0.4 km
  • Zürich Opera House - 6 min walk - 0.5 km

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 6 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Restaurant Le Cèdre - Bellevue - ‬1 min walk
  • ‪Odeon - ‬3 min walk
  • ‪Zunfthaus zur Zimmerleuten - ‬2 min walk
  • ‪Joe & The Juice - ‬1 min walk
  • ‪ViCAFE - ‬4 min walk

About this property

Altstadt Hotel

Hotel in Zürich with coffee shop/cafe and bar/lounge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

  • 25 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Altstadt Hotel offers 25 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Covered self-parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-169.051.025

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Frequently asked questions

What is the cancellation policy at Altstadt Hotel?

Altstadt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Altstadt Hotel?

Yep, Altstadt Hotel has a covered self car park for CHF 36 per night. A self car park is also available, for a fee.

Are there any beaches close to Altstadt Hotel?

The closest beach to Altstadt Hotel is Mythenquai Beach (1.9 km).

Does Altstadt Hotel serve breakfast?

Yeah, our guests can't get enough of the buffet breakfast here! Served on weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Altstadt Hotel?

No, Altstadt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 981 reviews
Rating 8 - Good. 337 out of 981 reviews
Rating 6 - Okay. 81 out of 981 reviews
Rating 4 - Poor. 29 out of 981 reviews
Rating 2 - Terrible. 14 out of 981 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 1 night here and had a great experience. The location is amazing, walkable around the city and right near the bus stop. Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location!!!
Stayed 1 night in Aug 2025

8/10 Good

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little hotel in the center of historical Zurich.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in terms of walking in Old Town, very polite and helpful staff Room was super cute and clean. Noise coming from alley below was somewhat loud and made sleep a bit harder.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paxton

Stayed 1 night in Aug 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic breakfast, just a perfect boutique hotel. Frequent traveller to Zurich and we always stay at the Altstadt.
Stayed 2 nights in Jun 2025

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Not ideal

It started badly - we all had a dreadful first night’s sleep as the room was horribly hot and the pillows ridiculous flat pancakes. Reception was shut when we arrived so were unable to request more pillows or any fans to help in the heat. Spoke with reception the following day and they were apologetic and tried to help but had no other rooms that could accommodate us. Only 5th floor rooms have air con and these were full for duration of our stay. They offered to reimburse us if we wanted to move to a different hotel which we contemplated but in the end we stuck it out. With extra fans and more pillows we slept better on the other nights. But for £350 per night it wasn’t ideal conditions. Staff were nice and helpful, breakfast was fine and Zurich beautiful but the crazy prices for everything in the city got to us after a while and it was a relief to move on to Italy.
Stayed 4 nights in Aug 2025

10/10 Excellent

HECTOR

Stayed 1 night in Aug 2025

8/10 Good

Mousab, Darien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river. Resturants nearby. Nice stop to check the city before flying out next day.
Stayed 1 night in Aug 2025

8/10 Good

Padmanabha, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is good
Stayed 1 night in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in Zurich with all the charm and amenities. Located on a side street just up from the canal. Lots to eat, shops and right at the base of Lake Zurich. Loved the old key system for the rooms. Great restaurant in the hotel for an afternoon beverage and snack. Breakfast available as well.
Stayed 2 nights in Aug 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Room was quirky with its design but very roomy. The bed was not very comfortable and the pillows were very deflated. Would recommend a curtain on the tub shower. Restaurant was good and the continental breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager was so helpful!! Arranged breakfast for us so we could get to our excursion on time. Very cool boutique hotel in a great location - walkable to everything, including Old Town Zurich.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to provide a crib and it was in a great location with a lot to do around it
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sidewalk patio for an afternoon beverage. Breakfast was continental and delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Stayed 3 nights in Jul 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit of a charade. No parking onsite however it is about 5 mins. After arriving, our host said we were able to pull up outside the hotel for a few minutes to pack the car. Just know, it does look like a pedestrian walkway but you can drive on it!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Could be better - saw quite a bit of dust in the room. It is very convenient though.
Stayed 2 nights in Jul 2025