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HOTEL illuster - Urban & Local

3.0 star property
Adventure hotel connected to a shopping centre in Uster with full-service spa

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Photo gallery for HOTEL illuster - Urban & Local

Lobby
Exterior
Exterior
Room amenity
Garden views, serves breakfast, lunch and dinner
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Zürichstrasse 14, Uster, ZH, 8610
  • Popular LocationSwiss National Museum18 min drive
  • Popular LocationETH Zurich19 min drive
  • Popular LocationZoo Zurich20 min drive
  • AirportZürich (ZRH)24 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.6/10 Very good

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.5/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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4.1 out of 5, Very good, (89)
The price is NZ$293
for 1 night
includes taxes & fees
6 Jun - 7 Jun
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About the area

Uster

HOTEL illuster - Urban & Local places you in the heart of Uster, connected to a shopping centre and 0.6 km (0.4 mi) from Uster Castle. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .Ustaria serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, Turkish bath/hammam and steam room as well as access to a playground. Business travelers can take advantage of 2 meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Uster hotel include Hallenstadion and Swiss National Museum.

What's nearby

  • Aathal Dinosaur Museum - 5 min drive
  • Swiss National Museum - 18 min drive
  • ETH Zurich - 19 min drive
  • Zoo Zurich - 20 min drive
  • Zürich Opera House - 21 min drive

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • Zeughausbar - 4 min walk
  • The Porter House Uster - Pub & Grill - 5 min walk
  • Zum Hut GmbH - 3 min walk
  • Restaurant Frieden / Hölzli Bar - 6 min walk
  • McDonald's - 4 min walk

About this property

HOTEL illuster - Urban & Local

Adventure hotel connected to a shopping centre in Uster with full-service spa
HOTEL illuster - Urban & Local offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 2 meeting rooms, and limo/town car service are available. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly HOTEL illuster - Urban & Local. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 3-star Uster hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • Built in 1973
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL illuster - Urban & Local offers 60 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:30 AM to 10:00 PM on request
  • Limo/town car service
  • Secured, covered parking on site (CHF 9 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Shopping centre
  • Steam room
  • Water sports equipment

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Building
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 for adults and from CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self-parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Air conditioning is not provided. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

What is the cancellation policy at HOTEL illuster - Urban & Local?

HOTEL illuster - Urban & Local offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on 2 Jun 2024 start from NZ$372.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL illuster - Urban & Local?

Yep, HOTEL illuster - Urban & Local has a secured covered self car park for CHF 9 per night.

Are there any beaches close to HOTEL illuster - Urban & Local?

The closest beach to HOTEL illuster - Urban & Local is Mythenquai Beach (13.6 km).

Is there a spa on site at HOTEL illuster - Urban & Local?

Yep, there is an onsite spa at HOTEL illuster - Urban & Local. You'll enjoy services like massages.

Is HOTEL illuster - Urban & Local family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that HOTEL illuster - Urban & Local is a hit with families.

Does HOTEL illuster - Urban & Local serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at HOTEL illuster - Urban & Local?

No, but there's an airport shuttle that runs from 6:30 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at HOTEL illuster - Urban & Local?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at HOTEL illuster - Urban & Local?

Check-in begins at 2 PM. Check-out time is 10 AM.

HOTEL illuster - Urban & Local Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 167 reviews" "
Rating 8 - Good. 69 out of 167 reviews" "
Rating 6 - Okay. 30 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 5 out of 167 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stelios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel

10/10 Excellent

Hanspeter

Stayed 1 night in Jun 2022

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception and bar looks really fancy. Especially I would to thank to the receptionist Marie Terezie. She helped us a lot with complications regarding our reservation. The room is nice and big enough. Unfortunately there is only shower in the bathtub which I personally don't like. There is also no entertainment at the hotel ground floor - ping pong, table football. I understand it is a business hotel, but even business guests like to relax this way after work.
Stayed 7 nights in Jan 2020

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Wai Hoi Dominic

Stayed 2 nights in Nov 2019