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Novotel Zurich City West

4.0 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Novotel Zurich City West

Aerial view
Interior
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Bar (on property)
1 bedroom, free minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
The current price is NZ$497
includes taxes & fees
27 July - 28 July

Explore the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Letzigrund Stadium
    ‪14 min walk‬
  • Swiss National Museum
    ‪3 min drive‬
  • Bahnhofstrasse
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, free minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Zürich

A family-friendly stay in Zürich awaits you at Novotel Zurich City West. Within a 30-minute stroll, you'll find Letzigrund Stadium and Swiss National Museum. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Flave of Zürich, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Business amenities include 6 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Zürich Center hotel, you'll be 2.6 km (1.6 mi) from Bahnhofstrasse and 3 km (1.9 mi) from ETH Zurich.

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Zurich Town Hall - 5 min drive - 3.4 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
Novotel Zurich City West offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 400 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and a safe. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

What is the cancellation policy at Novotel Zurich City West?

Novotel Zurich City West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Zurich City West?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 27 Jul 2025 start from NZ$482.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Zurich City West?

Yep, Novotel Zurich City West has a self car park for CHF 25.00 per night.

Are there any beaches close to Novotel Zurich City West?

The closest beach to Novotel Zurich City West is Mythenquai Beach (4.2 km).

Does Novotel Zurich City West have a pool?

Novotel Zurich City West has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

Is Novotel Zurich City West family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Novotel Zurich City West is a hit with families.

Does Novotel Zurich City West serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Zurich City West?

No, Novotel Zurich City West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Zurich City West?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Zurich City West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 388 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jeffery

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC did
Stayed 2 nights in Mar 2025

10/10 Excellent

Musa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Vijay, Foster City

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We touched down in Zurich at 8 am after a long 10-hour flight with our two kids, and we couldn’t believe our luck! The hotel was so accommodating – they helped us with an early check-in and didn’t even charge us! I was absolutely relieved and grateful for that. The front desk staff were incredibly friendly and spoke an impressive variety of languages, which made us feel right at home. The hotel itself is spotless, modern, and in a fantastic location. The restaurant had delicious food, and the drinks were refreshing, all served with amazing hospitality. It was such a wonderful experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Azda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 6 nights in Mar 2025

4/10 Poor

Giuseppina

Travelled with family
Disliked: Amenities, property conditions & facilities
Bed was awful, so uncomfortable. I’ve had the worst couple of nights sleep in a hotel ever. The pool was freezing cold so my son could only swim for a short time as he was so cold. The staff were pleasant but that’s about it. This establishment is not 4 stars…Avoid at all cost!
Stayed 3 nights in Mar 2025

10/10 Excellent

CRISTINA

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Gopinath

Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

The hotel is perfect!

Everithing perfect! Amazing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Adem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Vitalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Nissim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast option are really good, dinning option very limited, we had a big car, and some times i had to go 2 or 3 times to remind staff to open gate, regards
Stayed 3 nights in Dec 2024

8/10 Good

Thiago

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very good hotel, staff friendly and helpful. Parking underground very convenient. Room service everyday. Walking distance to public transport. Kids games and relaxing seating area and bar near reception.
Stayed 4 nights in Dec 2024

8/10 Good

aylin

Travelled with family
Liked: Cleanliness
too far from the city center
Stayed 3 nights in Dec 2024

8/10 Good

Ricardo

Stayed 1 night in Jan 2025

8/10 Good

Priya

Stayed 1 night in Jan 2025

6/10 Okay

Darius

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cem

Stayed 3 nights in Dec 2024

8/10 Good

Ashfiya, ilford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, clean and very friendly staff. Breakfast could have been better. Breakfast was basic.
Stayed 2 nights in Dec 2024

4/10 Poor

Grégory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Run away from breakfast!!!

Everything was good except the breakfast. Indeed, it was a nightmare. NO more cups, mugs, plates. Moreover, no more fruit salad, pancakes. Every one was in a rush trying to find something to put the food on when there was something to eat. Lastly, I've paid 36 CHF for one breakfast. Very expensive for a so bad experience!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jiaci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 6 min from train station. Alice at the front desk was really helpful, friendly, and professional. She made our experience from check in to check out seamless, smooth, and excellent! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024