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Excellent hotel, amazing staff nothing negative to say. Truely a great hotel well recommended
Construction was happening but did not affect my stay.
The rooms are clean and tidy. Convenient location with restaurants and shops that are few minutes walk. Walking distance to Sky City. There was a note when we checked in reminding us to minimise noise after 10pm. However, on weekend nights we were there, one unit sounds like they’re having a party ...
Location was great, easy to find places to eat, staff were very friendly. Layout meant rooms were quite a distance from the lobby.
The staff were really friendly and helpful. Breakfast was great. The room was a bit old, it was clean but light switches were yellowing with age and the bed wasn't very comfy
I was impressed with the amenities in the room such as the washer and drier, the hair dryer and the ironing board and iron. I thought the microwave was a bit high for short people but was impressed with the cleanliness of the room. Parking was an issue, but managed to get a park on the road. Also ...
Location, We were going on the Northern Explorer Train and this hotel was a 9 minute walk to the station.
We booked a deluxe room specifically because our son is in a wheelchair. The room was perfect for our needs.
Very nice cafe and restaurant area. I felt the self check in machines were less than ideal because it was the only way to check out and even then it didn’t work and I had to go to the main desk who then told me I hadn’t paid. Quite frustrating.
Only one of two elevators was working and I was told when calling that I could organise parking on arrival. On arrival I was told had to prebook. Otherwise sweet if not a little dated place.
Great location, helpful staff. Communal ironing board in Laundry area is grubby, requiring a towel from the room to go between the iron and clothing being pressed.
Mould cheese at breakfast buffet not so good. No bath mat left after first days clean. Staff were great though
Right on Lambton Quay. Very helpful staff and was upgraded! Thank you
Friendly staff. Rooms were excellent. Staff at Valet parking were excellent but $40 per night is expensive when you are already paying premium room rates
Great location, very comfortable and always a warm welcome.
Very comfortable room with great view over the harbour. Appreciated the quiet, well insulated room. Buffet breakfast could have been better
Great location. Had laundry facilities in the room. Large apartment for all 3 adults. Clean, Tidy and warm. Nothing bad to report.
Fantastic communication, especially for late check-in. Room was clean as were amenities. Would definitely stay again and recommend.
Wonderful people and lovely room,,,beautiful view. Would definately reccommend and will stau there again
Great location however we did not have any natural light. Our apartment was surrounded by other buildings.
I wanted to treat myself and omg, The George put it on for me! Hot hand towel on arrival, complimentary camomile tea delivered to my room and a free bike hire the following day
Great stay, nothing to complain about and first place I have stayed where the hot water pressure is fantastic and the water is hot! Very good value for money.
We really enjoyed our view, and the Staff were very helpful and friendly. The Housekeepers did a great job making our room up every day. It was lovely to come back to a warm and inviting room each day. Thank you very much. I didn't like the mould in the bathroom, the marks on the bathroom floor due ...
Fair price for an overnight stay at Christchurch airport in a hotel that meets all requirements for that category. Ensure when requesting the hotel shuttle to pick you up at the airport that you are sure of where the pick up point is!
The bar/restaurant is very nice. I didnt try the food but the fire in the bar is lovely and has a nice atmosphere. Unfortunately the television and heat pump didnt work well. The channels were all mixed up on the Sky, movies were under sport etc. The heatpump either blew hot air or cold, nothing ...
Thank you for a great stay. We had to make a last minute booking due to some change of plans. We really appreciate the upgrade. Cheers Will and Dan
The room was a good size however the bathroom was very small.
We had a lovely stay staff very friendly and attentive.. quiet very clean and comfortable. Warm room
Very impressed with the email exchanges beforehand to secure the right room (Catherine?), and suggestion that we upgrade to a Junior Suite. the room was spacious and perfect for our needs. Great to have car park and to be able to eat in the Grill bar.
Staff and service was great! Property was in great condition and very clean which I loved. The room was on level 2 and had a decent view of the river although close to a busy road which was a little crowded at peak hours. Was not close enough to town to walk to with a family so we had to get a cab ...
The location is amazing. The breakfast selection was great. Staff were super friendly.
The ladies at the reception are so friendly and helpful.
Close to town. Park and walk. But the bath in our room was old and needed replaced
The property was a little run down - with cracked tiles outside. Our room was clean but the toilet needed some attention with not being cleaned up to standard. The shower head was broken - when we brought this to the Manager's attention, and ask it we had broken it, we were not impressed. Very nice ...
Lovely staff, excellent service and a superb breakfast! We will be staying again.
Great location, staff very friendly and helpful. Lack of a lift to 2nd floor a bit difficult with heavy bag. No Sky TV!
The beds were comfy, the staff were great (on the phone, at reception, helping us with bags, cleaning staff... everyone was happy and helpful). The pool was great for the kids and the hot spas were excellent as adults can use them and watch kids and the kids can warm up in them from the pool... really ...
Upon arriving, was greeted very warmly by the couple at the reception. Was given my room key and then showed where it was. room was very spacious. The bathroom was a tight squeeze to get into ( I am a big guy ). Free noodles ( complimentary ) was a great addition to the room. unfortunately, the dining ...
I liked the spa bath, lounge room, dining room, meals available and the very friendly host lady. The view was lovely.
IT WAS PERFECT. Clean warm and a handy location, toweling robes for the swiming pool.
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