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Holiday Inn Acapulco La Isla by IHG

3.5 star property

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Daily buffet breakfast for a fee
Airport shuttle
Premium bedding, down duvets, in-room safe, desk
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$222
includes taxes & fees
21 June - 22 June

Explore the area

View map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, Arena GNP Seguros
    ‪18 min drive‬
  • Place, Papagayo Beach
    ‪30 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Holiday Inn Acapulco La Isla by IHG. You'll be steps from Boulevard de las Naciones and 2.9 km (1.8 mi) from La Isla Shopping Village. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The bistro, Ten, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar La Zanja is the hotel's own bar. Enjoy the gym, kids' swimming pool and pool loungers. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of a free beach shuttle. .Within a 20-minute drive of this 3.5-property class La Poza hotel, attractions include Arena GNP Seguros and La Quebrada Cliffs.

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • Arena GNP Seguros - 18 min drive - 6.4 km
  • Papagayo Beach - 30 min drive - 37.4 km
  • Condesa Beach - 31 min drive - 37.4 km
  • La Quebrada Cliffs - 39 min drive - 41.5 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 11 min drive

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Los Tarascos - ‬16 min walk
  • ‪Buzo's Diamante - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪Los Tarascos - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Holiday Inn Acapulco La Isla by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Acapulco La Isla by IHG. A shuttle from the hotel to the airport during limited hours is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 10:00 PM
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar TEN
  • Pool Bar La Zanja
  • Ten

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between 05 April and 15 June.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for MXN 250.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 380 for adults and from MXN 195 for children
  • Airport shuttle fee: MXN 400 per vehicle (maximum occupancy 11)
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Acapulco La Isla by IHG?

Holiday Inn Acapulco La Isla by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Acapulco La Isla by IHG?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla by IHG on 21 Jun 2026 start from NZ$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Acapulco La Isla by IHG?

Yep, Holiday Inn Acapulco La Isla by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Acapulco La Isla by IHG?

The closest beach to Holiday Inn Acapulco La Isla by IHG is Condesa Beach (11.2 km).

Does Holiday Inn Acapulco La Isla by IHG have a pool?

Holiday Inn Acapulco La Isla by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Holiday Inn Acapulco La Isla by IHG a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Acapulco La Isla by IHG.

Is Holiday Inn Acapulco La Isla by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Acapulco La Isla by IHG is a hit with families.

Does Holiday Inn Acapulco La Isla by IHG serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Holiday Inn Acapulco La Isla by IHG?

No, but there's a shuttle from the hotel to the airport that runs from 7:00 AM - 10:00 PM for a fee.

Is there a bar or restaurant at Holiday Inn Acapulco La Isla by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Acapulco La Isla by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Holiday Inn Acapulco La Isla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 765 reviews
Rating 8 - Good. 177 out of 765 reviews
Rating 6 - Okay. 25 out of 765 reviews
Rating 4 - Poor. 7 out of 765 reviews
Rating 2 - Terrible. 18 out of 765 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Close to the airport. The staff at the hotel are nice folks to work with.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfy and walking distance to several nice restaurants
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent property
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and clean. Breakfast was excellent
Stayed 1 night in May 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In have stayed at this property multiple times. It is outstanding!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice and they give free transportation to the airport
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff good
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Roxie

Liked: Cleanliness, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ivonne

Z
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Danny

Liked: Staff & service
Ok
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Arquimides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent Hugo and Luis were the best ever.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Stephen

Liked: Amenities
Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Very friendly and accommodating. Room was
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility in a very battered place
Stayed 3 nights in Oct 2024

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