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Hotel Acapulco

3.0 star property

Photo gallery for Hotel Acapulco

Interior
Interior
Comfort Triple Room
Exterior
Comfort Triple Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Tlacopanocha Beach
    ‪2 min walk‬
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪57 min drive‬

Room options

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Acapulco

Hotel Acapulco places you steps from Tlacopanocha Beach and within a short 5-minute stroll of Plaza Álvarez. Highlights at this hotel include 10 beach bars and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include express check-out and luggage storage. .Within a 15-minute drive of this 3-property class Acapulco Tradicional hotel, attractions include La Quebrada Cliffs and Papagayo Beach.

What's nearby

  • Tlacopanocha Beach - 2 min walk - 0.2 km
  • Zocalo - 3 min walk - 0.3 km
  • Our Lady of Solitude Cathedral - 5 min walk - 0.5 km
  • La Quebrada Cliffs - 8 min walk - 0.8 km
  • Sinfonía del Mar - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 46 min drive

Restaurants

  • ‪Mi Piaci - ‬5 min walk
  • ‪La Michoacana Zocalo - ‬4 min walk
  • ‪La Costeña - ‬2 min walk
  • ‪El Amigo Miguel - ‬1 min walk
  • ‪Punta Bruja - ‬4 min walk

About this property

Hotel Acapulco

As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. You can unwind with a drink at one of the 10 beach bars.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

  • 40 guestrooms or units
  • 10 bars on the beach
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Acapulco?

Hotel Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Acapulco?

Yep, Hotel Acapulco is a short 20-minute walk from Tamarind Beach.

Is there a free airport shuttle available at Hotel Acapulco?

No, Hotel Acapulco does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Acapulco?

No, pets and service animals are not allowed.

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 173 reviews
Rating 8 - Good. 43 out of 173 reviews
Rating 6 - Okay. 28 out of 173 reviews
Rating 4 - Poor. 15 out of 173 reviews
Rating 2 - Terrible. 15 out of 173 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yolanda Lizeth

Stayed 2 nights in Nov 2025

4/10 Poor

Luis Alfredo

Stayed 1 night in Aug 2025

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 4 nights in Feb 2025

2/10 Terrible

Jorge Jersy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Viridiana

Travelled with family
Liked: Cleanliness, staff & service
Aire acondicionado bien, accesos bien, habitación limpia
Stayed 2 nights in Dec 2025

6/10 Okay

María Luisa

No pusieron cortina de baño y la cubierta del tanque estaba rota. Buena limpieza.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excente estancia, de acuerdo al precio. El personal muy amable y el lugar limpio.
Stayed 3 nights in Dec 2025

10/10 Excellent

Frida

Stayed 1 night in Dec 2025

8/10 Good

Israel

Stayed 3 nights in Nov 2025

6/10 Okay

Aleli

Stayed 3 nights in Nov 2025

6/10 Okay

Cristian Adrian

Business traveller
Liked: Cleanliness, staff & service
Tanto el zócalo como la playa me quedaban a tan solo unos minutos caminando, la zona es tranquila y hay muchas tiendas cerca.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vladimir

Stayed 10 nights in Nov 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Muchísimas gracias la estancia fue placentera
Stayed 3 nights in Sep 2025

6/10 Okay

alejandro

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Buena atencion Buena ubicacion
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, económico, bien ubicado y muy amables
Stayed 1 night in Aug 2025

8/10 Good

Jesús Enrique

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025