See all properties
Save

Hotel Emporio Acapulco

Property class: 3.5

Photo gallery for Hotel Emporio Acapulco

A swimming pool with a water slide, surrounded by palm trees and lounge chairs.
A modern lobby with a glass elevator, a reception desk, and a large potted plant.
A beach resort with a swimming pool, beach umbrellas, and palm trees.
An outdoor dining area with tables and chairs, string lights, and a view of the ocean at sunset.
A balcony with two chairs and a table, overlooking a beach and the sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Air-conditioning
  • Gym
The current price is NZ$246
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪1 min walk‬
  • Place, Condesa Beach
    ‪2 min walk‬
  • Place, Playa El Morro
    ‪2 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite Privilege Club King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Superior Double Ocean View

8.0 out of 10
Very good
(123 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Privilege Club Doble Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Suite Privilege Club Doble Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Superior King Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 2 Double Beds Ocean View

A hotel room with two beds, a desk, a dresser, a television, and a balcony with a view of the ocean.

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Standard Double Ocean View

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Standard King Ocean View

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with two beds, a desk, a chair, and a view of the sea.

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a ceiling fan, a balcony with a view of the sea, and a dining area.

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
An aerial view of a coastal resort with a central pool, a beach area, and a mountainous backdrop.

Las Brisas Acapulco

Las Brisas
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 1,400 reviews
The price is NZ$274
includes taxes & fees
10 Nov - 11 Nov
Las Brisas Acapulco

About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Hotel Emporio Acapulco. Within steps you'll find Diana the Huntress and Playa El Morro. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and kids' club. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Other amenities include Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 12:30 PM. There's also valet parking, along with the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 3.5-property class Costera Acapulco hotel include La Quebrada Cliffs and Papagayo Beach.

What's nearby

  • Diana the Huntress - 1 min walk - 0.1 km
  • Diana Galleries Mall - 2 min walk - 0.2 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Playa El Morro - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Napoli Cocina Italiana - ‬1 min walk
  • ‪Micheladas De La Calle - ‬4 min walk

About this property

Hotel Emporio Acapulco

Simply walk outside to feel the sun on your face at the sandy beach. At Hotel Emporio Acapulco, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness centre and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Similar properties

A poolside view with a lounge area, a table with colorful drinks, and a magazine.
Krystal Beach Acapulco
Costera Acapulco
  • Pool
  • Spa pool
  • All-inclusive available
  • Kids’ pool
3.6 out of 5, Good, 1,003 reviews
The price is NZ$142
includes taxes & fees
10 Nov - 11 Nov
Krystal Beach Acapulco

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Emporio Acapulco?

Hotel Emporio Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 29 Oct 2026 start from NZ$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco has a self car park for MXN 220 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Emporio Acapulco?

Yep, Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach. Fun beach activities include jet skiing, snorkelling and waterskiing.

Is there a spa on site at Hotel Emporio Acapulco?

Yep, Oriental Spa is available for guests.

Does Hotel Emporio Acapulco have a pool?

Hotel Emporio Acapulco has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Emporio Acapulco?

Hotel Emporio Acapulco features an infinity pool, a private beach and a full-service spa.

What makes Hotel Emporio Acapulco a romantic place to stay?

A private beach and beach cabanas, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Emporio Acapulco.

Is Hotel Emporio Acapulco family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Hotel Emporio Acapulco is a hit with families.

Does Hotel Emporio Acapulco serve breakfast?

You bet, buffet brekkie is served daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Emporio Acapulco?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Emporio Acapulco?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Emporio Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emporio Acapulco?

No, pets are not allowed.

Hotel Emporio Acapulco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1025 out of 1757 reviews
Rating 8 - Good. 388 out of 1757 reviews
Rating 6 - Okay. 181 out of 1757 reviews
Rating 4 - Poor. 76 out of 1757 reviews
Rating 2 - Terrible. 87 out of 1757 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, the hotel is very clean, 100% recommended
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , staff so kind and helpful.beach view is awesome.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, personel is super helpful. It has access to the beach, taxi service and local transportation available at main entrance. There is a mall accross the street with a starbucks, movie theater, oxxo. Will definately book here again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed there are three times now. We absolutely love the hotel and will always stay there when we visit Acapulco.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Perfect hotel location. Access to beach from hotel with exclusive villas to rent.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Awesome hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there three times now. And never been disappointed 100% always will go back there when we visit Acapulco.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! Clean rooms and great service! 10/10
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they have an adult pool area only
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Close to restaurant and market place.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Amazing service and very friendly staff, AC could be better in a lot of the rooms
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was excellent!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente ,,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay in Emporio!! Check in was great, the room was clean and spacious, breathtaking views, but the best part is all it’s employees, especially Zacarías, great service in the restaurant at breakfast!!!
Balcón
Vista del cuarto
Área infantil en alberca
Entretenimiento en albercas
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Of course, the room was spotless at all times with everything we needed, and the staff were extremely friendly and courteous.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Beautiful (Floor 11), Staff was very kind. Beautiful place. Amazing View.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. If you plan to have a quiet beach day this is not the place for you. Although locals are amazing they love to have blasting music the whole time. This is more for people that are looking to party.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place ,I like the buffet but if your trying to save a bit of money go across the street as soon as you walk into the mall on the right side there is restaurant that sells breakfast lunch and dinner , also the Italian restaurant next to it is amazing , I recommend the lasagna or the seafood pasta
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was okay for what I paid. The lobby bar was boarding.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes we were on the top floor with an amazing view of the ocean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel and the staff it’s five stars they do know what customer service is all about. From the moment you drive in the valet parking, The bell desk, front desk, room service, maid service, pool servers and the flavors of food. Are the best in the world. All the staff is the reason I have return every year for the last 5years
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Apr 2026