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Ritz Acapulco Hotel All Inclusive

Property class: 5 and above

Photo gallery for Ritz Acapulco Hotel All Inclusive

A swimming pool with a green wall and palm trees in the background.
A hotel room with a bed, a desk, and a view of the sea.
A hotel room with a balcony, a bed with white linens, a wooden table, two chairs, and a painting on the wall.
A beach with palm trees and a hotel in the background.
A spacious lobby with a central round table, potted plants, and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$392
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Galerías Acapulco
    ‪1 min walk‬
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

A hotel room with a large window, a bed with white bedding, and a view of the sea.

Standard Single Room, 1 King Bed, Partial Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

A room with two beds, a balcony with a view of the sea and buildings, and a painting on the wall.

Studio Suite, 2 Double Beds, Partial Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Partial Sea View

A hotel room with a bed, two bedside lamps, a wooden chair, a desk, and a mirror.

Studio Suite, 1 King Bed, Partial Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, two bedside tables, a view of the sea, and a cityscape in the distance.

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(62 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

A hotel room with two beds, a balcony with a view, a chair, and a nightstand with a phone.

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(74 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Partial Sea View

A hotel room with a balcony, a bed with white linens, a wooden table, two chairs, and a painting on the wall.

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

A hotel room with two beds, a nightstand, a lamp, and a chair.

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Acapulco

A luxury stay in Acapulco awaits you at Ritz Acapulco Hotel All Inclusive. You'll be within steps of Galerías Acapulco and within a short 5-minute stroll of Parque Papagayo. Highlights at this all-inclusive property include 2 outdoor swimming pools, 2 poolside bars and a restaurant. .The restaurant, Villalinda, is open for breakfast, lunch and dinner. Bar Margaritas is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 5-property class Costera Acapulco property include Condesa Beach and Plaza Bahia.
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪El Zorrito - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Woolworth Café W - ‬4 min walk
  • ‪El Portón - ‬1 min walk
  • ‪Frutiyogurth - ‬3 min walk

About this property

Ritz Acapulco Hotel All Inclusive

Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. For a fee, parking is available.

This 5-star Acapulco property is smoke free.

  • 240 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per night)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Acapulco Ritz

Hotel Ritz Acapulco All Inclusive

Hotel Ritz Playa Acapulco

Ritz Acapulco All Inclusive

Ritz Acapulco de Playa

Ritz Acapulco Hotel

Ritz Acapulco Hotel de Playa All Inclusive

Ritz Hotel Acapulco

Ritz Hotel Playa All Inclusive

Ritz Playa

Ritz Acapulco Hotel Playa All Inclusive

Ritz Acapulco Playa

Ritz Acapulco Playa All Inclusive

Ritz Playa All Inclusive

Ritz Acapulco Hotel de Playa

Ritz Acapulco Hotel All Inclusive Acapulco

Ritz Acapulco Hotel de Playa All Inclusive

Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ritz Acapulco Hotel All Inclusive?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel All Inclusive on 16 Sept 2026 start from NZ$392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ritz Acapulco Hotel All Inclusive?

Yep, Ritz Acapulco Hotel All Inclusive has a self car park for MXN 150 per night. A self car park is also available, for a fee.

Are there any beaches close to Ritz Acapulco Hotel All Inclusive?

Yep, Ritz Acapulco Hotel All Inclusive is a short 6-minute walk from Condesa Beach.

Does Ritz Acapulco Hotel All Inclusive have a pool?

Ritz Acapulco Hotel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Is Ritz Acapulco Hotel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Ritz Acapulco Hotel All Inclusive is a hit with families.

Is there a free airport shuttle available at Ritz Acapulco Hotel All Inclusive?

No, Ritz Acapulco Hotel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ritz Acapulco Hotel All Inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ritz Acapulco Hotel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ritz Acapulco Hotel All Inclusive?

No, pets are not allowed.

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 606 out of 1177 reviews
Rating 8 - Good. 273 out of 1177 reviews
Rating 6 - Okay. 152 out of 1177 reviews
Rating 4 - Poor. 65 out of 1177 reviews
Rating 2 - Terrible. 81 out of 1177 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Angélica Maribel

Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Angelica

This is my second time staying at this hotel, I recommend who
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JOSE ARTURO CARDENAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, Need more improvement in food
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was repetitive and very bland. We had to go across the street because kids no longer wanted the food. Our Ac in our room was out and they accommodated us to a different room which was good. Everything else was great spent most of the time at the beach and kids in pool.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

FABIAN

Liked: Cleanliness, property conditions & facilities
-
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aleph Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ginleir

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This used the name Ritz, but it's not the Ritz Carlton. They would not put their name on this place. The staff was not very helpful, the accomodations were subpar and I left a bottle of pills in my room and came back 30 minutes later and they magically "disappeared".
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Excelente personal
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

liliana

Disliked: Cleanliness, amenities
Food was terrible
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

América

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness
Yes
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, amenities
Excellent !!!!!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Fransica

Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jacques

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kim Fung

Liked: Staff & service, amenities, property conditions & facilities
Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got food poisoning, hotel is not as advertised-it’s old and not well maintained, staff was rude, check out time was not communicated properly, room was missing all towels at arrival, unable to sleep due to loud music outside of room until 6am every night, air conditioner was not working properly and made loud noise, room toilet leaking water on floor, used eyelash stuck on mirror in the room’s bathroom, rude towel pick-up/return staff, food was not good and caused me to have food poisoning and had to go to the doctor for antibiotics, pools were overcrowded and dirty, activities and amenities not well explained, did not feel overall welcome at all…horrible experience all together.
Stayed 2 nights in Jun 2026