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Ritz Acapulco Hotel All Inclusive

5.0 star property

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Front of property
2 bars/lounges, 2 poolside bars
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$333
includes taxes & fees
21 June - 22 June

Explore the area

View map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Papagayo Beach
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Partial Sea View

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(59 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • 42 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(71 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Acapulco

A luxury stay in Acapulco awaits you at Ritz Acapulco Hotel All Inclusive. You'll be within steps of Galerías Acapulco and within a short 5-minute stroll of Parque Papagayo. Highlights at this all-inclusive property include 2 outdoor swimming pools, 2 poolside bars and a restaurant. .The restaurant, Villalinda, is open for breakfast, lunch and dinner. Bar Margaritas is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 5-property class Costera Acapulco property include Condesa Beach and Plaza Bahia.

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪Los Tarascos - ‬3 min walk

About this property

Ritz Acapulco Hotel All Inclusive

Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. For a fee, parking is available.

This 5-star Acapulco property is smoke free.

  • 240 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Hotel Emporio Acapulco
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  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 1,759 reviews
The price is NZ$357
includes taxes & fees
30 June - 1 July
Hotel Emporio Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per night)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ritz Acapulco Hotel All Inclusive?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel All Inclusive on 21 Jun 2026 start from NZ$333, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ritz Acapulco Hotel All Inclusive?

Yep, Ritz Acapulco Hotel All Inclusive has a self car park for MXN 150 per night. A self car park is also available, for a fee.

Are there any beaches close to Ritz Acapulco Hotel All Inclusive?

Yep, Ritz Acapulco Hotel All Inclusive is a short 6-minute walk from Condesa Beach.

Does Ritz Acapulco Hotel All Inclusive have a pool?

Ritz Acapulco Hotel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Is Ritz Acapulco Hotel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Ritz Acapulco Hotel All Inclusive is a hit with families.

Is there a free airport shuttle available at Ritz Acapulco Hotel All Inclusive?

No, Ritz Acapulco Hotel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ritz Acapulco Hotel All Inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ritz Acapulco Hotel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ritz Acapulco Hotel All Inclusive?

No, pets are not allowed.

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 590 out of 1172 reviews
Rating 8 - Good. 274 out of 1172 reviews
Rating 6 - Okay. 148 out of 1172 reviews
Rating 4 - Poor. 71 out of 1172 reviews
Rating 2 - Terrible. 89 out of 1172 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Angelica

This is my second time staying at this hotel, I recommend who
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angélica Maribel

Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oscar

Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aleph Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Excelente personal
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

liliana

Disliked: Cleanliness, amenities
Food was terrible
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Jacques

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, amenities
Excellent !!!!!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

América

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Fransica

Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Wilebaldo Jonathan

Liked: Cleanliness
No, doors broken
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Giovana

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great, and the food and evening events were enjoyable. However, the drinks were terrible—I’m almost certain they were not serving real alcohol. The pools also closed far too early. All pools shut down at 8 p.m., and the adults-only pool should have stayed open until at least 11 p.m. The rooms are very outdated, with visible rust in the sinks and throughout the bathrooms. Overall, I still enjoyed my stay, but this property could be much better. It clearly needs significant reinvestment.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025