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Hotel Lu

2.0 star property
Hotel with free parking, steps from Parque Papagayo

Photo gallery for Hotel Lu

Exterior
Sun deck
Sun deck
Club Room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪1 min walk‬
  • Place, Papagayo Beach
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

About the area

Acapulco

At Hotel Lu you'll be within just a 10-minute stroll of Parque Papagayo and Papagayo Beach. Highlights at this hotel include an indoor swimming pool and in-room free wired Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Costera Acapulco hotel include Condesa Beach and Diana the Huntress.

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 19 min walk - 1.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 34 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Snack Bar Hotel Ritz - ‬5 min walk
  • ‪Mariscos Lupita - ‬7 min walk
  • ‪Rosmar - ‬1 min walk
  • ‪Restaurante La Palapa - ‬5 min walk

About this property

Hotel Lu

Hotel with free parking, steps from Parque Papagayo
Hotel Lu offers its guests an indoor pool and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This Acapulco hotel is smoke free.

  • 25 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • No smoking on site
  • 1 conference room
Hotel Lu offers 25 accommodations with air conditioning. This Acapulco hotel provides complimentary wired Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lu Hotel
Hotel Lu Acapulco
Hotel Lu Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Lu?

Hotel Lu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lu?

Yep, Hotel Lu has a free self car park.

Are there any beaches close to Hotel Lu?

Yep, Hotel Lu is a short 7-minute walk from Papagayo Beach.

Does Hotel Lu have a pool?

Hotel Lu has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

Is there a free airport shuttle available at Hotel Lu?

No, Hotel Lu does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Lu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Lu?

No, pets and service animals are not allowed.

Hotel Lu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back here when I visit Acapulco again
Stayed 2 nights in Jul 2025

4/10 Poor

Vital

Stayed 4 nights in Feb 2023

10/10 Excellent

David

Stayed 1 night in Nov 2021

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
Stayed 1 night in Aug 2025

10/10 Excellent

Irosbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Stayed 1 night in Aug 2025

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sobre la avenida y ayuda a fácil acceso
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no es lujoso pero la habitación estaba muy limpia y bien arreglada !! Excelente hotel !!!
Stayed 1 night in Jul 2025

6/10 Okay

Kenia Janet

Stayed 1 night in Jul 2025

6/10 Okay

Alhy

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Falto agua caliente

No había agua caliente, pero si tiene una bonita terraza
Stayed 3 nights in Dec 2022

8/10 Good

Xochitl

Travelled with family
Liked: Staff & service
Me gusta que es un Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Stayed 2 nights in Oct 2022

2/10 Terrible

karina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Stayed 2 nights in Oct 2022

10/10 Excellent

Yoss

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria del Carmen

Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo ningún comentario malo al respecto todo fue de mi entera satisfacción, mil gracias. Al contrario tengo pensado regresar .
Stayed 4 nights in Sep 2022

8/10 Good

CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible Increíble verme en la mañana
Stayed 2 nights in Mar 2022

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable cuentan con guarda equipaje. La única observación es el Jacuzzi debería tener calefacción.
Stayed 4 nights in Feb 2022

10/10 Excellent

luis raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

Muy limpio y comodo
Stayed 1 night in Oct 2021