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Grosvenor Hotel Adelaide by Accor

Property class: 3.5

Photo gallery for Grosvenor Hotel Adelaide by Accor

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.
A woman sitting on a green armchair in a room with a television on a wooden stand, a small table with a plate of food, and a framed picture on the wall.
A woman in a striped dress walking towards a reception desk in a hotel lobby with glass doors, a red carpet, and potted plants.
A public square with a classical building labeled 'The Art Gallery of South Australia,' featuring a fountain and pedestrian pathways.
A view of a cityscape with a prominent building featuring a green roof and classical architecture.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room
The current price is NZ$166
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪8 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a window with curtains, and a wall-mounted artwork of a building.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(114 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, and a large window with curtains.

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a nightstand, a lamp, and a person reading a magazine.

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, a plate of food, and a large window with curtains.

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a TV, a chair, and curtains.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Adelaide

Grosvenor Hotel Adelaide by Accor places you in the centre of Adelaide, steps from Adelaide Convention Centre and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.

What's nearby

  • Adelaide Casino - 2 min walk - 0.2 km
  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Adelaide Festival Centre - 3 min walk - 0.3 km
  • Rundle Mall - 8 min walk - 0.7 km
  • University of Adelaide - 8 min walk - 0.7 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 15 min drive

Restaurants

  • ‪The Guardsman - ‬2 min walk
  • ‪Station Kiosk - ‬2 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Coffee Club - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 13 July 2026 to 15 November 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

What is the cancellation policy at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on 25 Oct 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Hotel Adelaide by Accor?

Yep, Grosvenor Hotel Adelaide by Accor has a secured covered self car park for AUD 25.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Grosvenor Hotel Adelaide by Accor?

The closest beach to Grosvenor Hotel Adelaide by Accor is Glenelg Beach (10.1 km).

Is Grosvenor Hotel Adelaide by Accor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Grosvenor Hotel Adelaide by Accor is a hit with families.

Does Grosvenor Hotel Adelaide by Accor serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Grosvenor Hotel Adelaide by Accor?

No, Grosvenor Hotel Adelaide by Accor does not offer an airport shuttle service.

What time are check-in & check-out at Grosvenor Hotel Adelaide by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Grosvenor Hotel Adelaide by Accor?

No, only service animals are allowed.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just be aware the lifts weren’t working while I was there, fine for me- but would be worth checking before booking
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay at this hotel.. I cancelled my booking in July and was still charged two months later for 1 x room… and they only cancelled one of the rooms booked.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located walking distance to attractions near transport
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's central
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean hotel in a great location especially to public transport.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out , walking distance to restaurants and hotels and shopping and train and tram across the road. Friendly staff beautiful clean room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic roomsz dated, clean, friendly staff
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed , clean room . Very friendly staff . Only problem can be , late at night , potentially dangerous in the hotel’s locale
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Good staff Rooms a little outdated
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Adelaide for transport and restaurants
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We understand the problem with the lifts but the staff were first class in the difficult circumstances this presented.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Yes great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location and staff excellent. Hotel tired but really enjoyed our stay. Handy to everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome for the price. We just wanted a place to lie down and sleep. Rooms were quiet and toilet was private and sound proof!!!! Parking was a bit off. I had to go to the parking the next street down. Will definitely stay there again. Close to all bars and restaurants
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a lovely hotel for our stay and conveniently located for what we needed. Thanks for the hospitality and looking firward to come back in the near future
Stayed 11 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice staff Great location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
They had enough room to store a small adult bicycle which made my stay easier!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and value.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good cheap hotel that is close to all the action. The staff were amazing - very friendly and accomodating, especially Hassan. He got our large group's 7x rooms che cked in quick at 12pm, when we arrived tired from early morning traveling. He was also very flexible with our 11am checkout, which spilled over closer to 12pm for some of our tired guests who worked late into thje evening the njight prior.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room well appointed, staff very courteous and great location
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clean room and comfortable bed. checkin was quick and easy, staff friendly and accommodating. good underground secure parking. although I did have an issue with the window curtain falling off its holding track, other than that it was a good stay and I will be returning to stay again in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was broken which took a bit longer for everyone to get to rooms etc, also the carpark is really tight! but overall I have always had an amazing stay here!
Stayed 1 night in May 2026