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4.7 out of 5

"Very nice room . Very clean . Will be staying there again . " More

By a verified traveller on Mon 15 Apr 2024

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Hotel Description

A luxury stay in Adelaide awaits you at The Playford Adelaide MGallery. Within steps you'll find Adelaide Convention Centre and Adelaide Casino. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Adelaide Central Business District hotel include Adelaide Festival Centre and Government House.

Classic Guest Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$270* Per night/room 12 May - 13 May

New York Style Loft Suite with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Guest Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Studio Suite (North Terrace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (with Spa Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Playford Adelaide MGallery ratings based on 334 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Playford Adelaide MGallery

Everyone (224) Couples (62) Business (1) Family (36)
5 out of 5
Very nice room . Very clean . Will be staying there again .

Posted by on 15 Apr. 2024

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5 out of 5
We had a great stay

Posted by on 15 Apr. 2024

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5 out of 5
Absolutely the best hotel in Adelaide.The staff are amazing and we didnt want for a thing.Superb facilities and divine restaurant.Lovely and quiet and will return very soon

Posted by on 15 Apr. 2024

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5 out of 5
Will definitely be back!

Posted by on 14 Apr. 2024

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5 out of 5
Fantastic

Posted by on 13 Apr. 2024

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4 out of 5
The staff were lovely and obliging Facilities nothing special - breakfast is good but nothing special, same with rooms. The pool is good but in the basement making it feel hot and claustrophobic (photos are a bit deceptive) The guest laundry facilities are not great, dryers didn’t dry even after 3 cycles Didn’t feel safe to walk the around the area - which included going into the hotel carpark which is opposite the hotel. Overall, ok stay but could do better

Posted by on 13 Apr. 2024

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5 out of 5
Staff were very friendly, room was lovely.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by Ricky

Thank you, Rebekah, for the wonderful review! We can't wait to welcome you back.Warm regards,Ricky Guest Experience Manager

5 out of 5
This was one of the best hotel stays in a long time. Very helpful staff, quickly organised our luggage, explained how to park (parking is just next door, fixed cost $30 a night with unlimited entries). Excellent room. Comfortable shower. Generous amounts of soap, shampoo etc. Mini-bar and room service available all day-night. Also kettle and coffee pod machine available in the room. Designer furniture . Great bed, plenty of pillows. Foxtel TV. Breakfast buffet plentiful. Dining and the bar on premises. Plus, great central location close to shops and restaurants. Only thing- WiFi kept disconnecting.

Posted by on 2 Apr. 2024

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Comment from Hotel Management

6 Apr. 2024 by Ricky

Thank you, Anna, we truly appreciate your feedback and are delighted that you had a wonderful experience with us. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager

5 out of 5
Only stayed 1 night but everything was excellent.

Posted by on 27 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Ricky

Thank you, Leanne, I've shared your wonderful review with the team. It's important to us. Hope to see you back soon.Warm regards,Ricky Guest Experience Manager

5 out of 5
Couldn’t have been happier with the staff and the ease of the check in process. The room was immaculate and had everything we could possibly need.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Ricky

Thank you, Renee, for the wonderful review! We are delighted to hear you enjoyed your stay. Hope to see you back soon.Sincerely, Ricky Guest Experience Manager

About the The Playford Adelaide MGallery

Location 120 North Terrace, Adelaide, SA 5000

Property Features

As a guest of The Playford Adelaide MGallery, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Playford Adelaide MGallery. Parking is available for a fee. This 5-star Adelaide hotel is smoke free.

  • 182 guestrooms or units
  • 7 levels
  • Built in 1997
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Station (0.2 km / 0.1 mi)
  • Metro station: Adelaide Railway Station Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Playford Adelaide MGallery offers 182 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with first-run movies and pay movies. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Luma Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Renewable energy source - solar
  • LGBTQIA friendly
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 29 for children
  • Covered self parking fee: AUD 30 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Playford Sebel
  • Adelaide Sebel
  • Adelaide Sebel Playford
  • Playford Sebel
  • Playford Sebel Adelaide
  • Sebel Adelaide
  • Sebel Playford
  • Sebel Playford Adelaide
  • Sebel Playford Hotel
  • Sebel Playford Hotel Adelaide
  • Playford Adelaide member MGallery Collection Hotel
  • Playford member MGallery Collection Hotel
  • Playford Adelaide member MGallery Collection
  • Playford member MGallery Collection
  • Playford Adelaide MGallery Sofitel Hotel
  • Playford MGallery Sofitel Hotel
  • Playford Adelaide MGallery Sofitel
  • Playford MGallery Sofitel
  • The Playford Adelaide MGallery Hotel
  • The Playford Adelaide MGallery Adelaide
  • The Playford Adelaide MGallery by Sofitel
  • The Playford Adelaide MGallery Hotel Adelaide

You should know

  • Pool access is available 24-hours a day.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.