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Alpine Chalets

3.0 star property
Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre

Photo gallery for Alpine Chalets

Terrace/patio
Front of property - evening/night
Standard Studio, Ensuite, Ground Floor | Private kitchenette
Panoramic Studio Suite, Top Floor | Living room
Panoramic Studio Suite, Top Floor

Reviews

8.0 out of 10
Very good

Popular amenities

  • Outdoor space
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View map
3 Findlay St, National Park Village, Manawatu-Wanganui, 3989
  • Marton Sash and Door Cycling Park
    ‪14 min walk‬
  • Tongariro National Park Whakapapa Visitor Centre
    ‪13 min drive‬
  • Whakapapa Ski Area
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

Highlights

Deck/patio
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Classic Room, Ensuite

Classic Room, Ensuite

Classic Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Microwave
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Studio Suite, Top Floor

View from room

Panoramic Studio Suite, Top Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Microwave
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Standard Studio, Ensuite, Ground Floor

Standard Studio, Ensuite, Ground Floor

Standard Studio, Ensuite, Ground Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Microwave
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite

Honeymoon Studio Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

About the area

National Park Village

At Alpine Chalets, you'll be 15.3 km (9.5 mi) from Tongariro National Park Whakapapa Visitor Centre and 15.5 km (9.7 mi) from Taranaki Falls. .You can enjoy Smart televisions with digital channels, and each apartment features free WiFi. A microwave and free toiletries are also available. .This smoke-free apartment building offers free WiFi in public areas, a terrace and a garden. Added amenities include ski storage, a picnic area and express check-in. There's also the convenience of free self parking.
View more Apartments in National Park VillageOpens in a new window

What's nearby

  • Marton Sash and Door Cycling Park - 14 min walk - 1.3 km
  • Tongariro National Park - 5 min drive - 7.1 km
  • Tongariro National Park Whakapapa Visitor Centre - 13 min drive - 19.3 km
  • Raurimu Spiral - 14 min drive - 10.8 km
  • Whakapapa Ski Area - 20 min drive - 25.3 km

Getting around

  • Taupō Airport (TUO) - 65 min drive

Restaurants

  • ‪Spiral Bar - ‬4 min walk
  • ‪Macrocarpa Cafe - ‬4 min walk
  • ‪Camo Kai Takeaway - ‬7 min walk
  • ‪Eivins Bar - ‬5 min walk
  • ‪The Station - ‬10 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alpine Chalets

Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre
Alpine Chalets offers its guests a terrace, ski storage, and a garden. WiFi is free in public spaces. Alpine Chalets also features a picnic area, express check-in, and express check-out. Self parking is free.

This 3-star National Park Village apartment is smoke free.

  • 12 guestrooms or units
  • Ski equipment storage
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Alpine Chalets offers 12 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. 36-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,008 reviews
The price is NZ$132
includes taxes & fees
10 Sept - 11 Sept
The Park Hotel Ruapehu

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch Smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Ski storage
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 12 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Garden
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

Property Registration Number 9429046404473

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Alpine Chalets Lodge National Park Village
Alpine Chalets National Park Village
Alpine s National Park ge
Alpine Chalets Apartment
Alpine Chalets National Park Village
Alpine Chalets Apartment National Park Village

Frequently asked questions

What is the cancellation policy at Alpine Chalets?

Alpine Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alpine Chalets?

Yep, Alpine Chalets has a free self car park.

Is there a free airport shuttle available at Alpine Chalets?

No, Alpine Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Alpine Chalets?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Alpine Chalets?

No, pets are not allowed.

Alpine Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 96 reviews
Rating 8 - Good. 40 out of 96 reviews
Rating 6 - Okay. 10 out of 96 reviews
Rating 4 - Poor. 12 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Disliked: Cleanliness, room comfort

Not worth it at any price

My room was the top floor of the chalets. There were very steep and narrow stairs to get tot he room, but it wasn't a big deal. There was only a glass storm door as the door which offered no privacy or sound blocking. With the road noise from the highway, I got almost 0 sleep. There were spider and cobwebs all over the place. The shower was very difficult to get to a good temperature and had very poor pressure. Easily the worst stay of my trip to New Zealand.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher, Toronto

Travelled with partner
Liked: Cleanliness
Basic accommodation for a hiking active vacation. Older slightly tired property with a great view of the volcanoes. Great communication with owner /manager
Stayed 2 nights in Jan 2025

8/10 Good

Ioana

Liked: Cleanliness, room comfort

Clean room in the heart of Tongariro National Park

We stayed here for two nights, before and after our Tongariro Crossing trip. The room was clean and had everything we needed. Check in and communication was straightforward. The ear plugs left on the table came in handy as the property is located next to a fairly busy road and trucks transporting cars stop and do their driver change-over next to it. Also the carpet in the room could do with a refresh as it does not smell very nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Dennis

Liked: Cleanliness, room comfort

Room Basic but OK.

The manager Mary is SO KIND, so helpful! A real pro. I have to give her credit. This place is very disappointing to drive up to. Kind of run down and not what I was expecting. However, we asked and were given a main floor room instead of 2nd floor because of all our luggage. Room #3 is newly remodeled and in perfect condition. It is not plush - very basic. But to a good standard. I would recommend some hooks behind the front door, and in the bathroom to hand things. The bed was actually OK - comfortable. Mary brought us extra blankets which was kind. Unfortunately it was very cold and rainy when we arrived and the weather didn't change. We left the next day, even though we had booked a 2 night stay. We could not handle the weather. Please be aware the weather system here is DIFFERENT than the rest of New Zealand we experienced on our 12 day trip. You really need WARM clothes, gloves, hats, rain gear, warm coat, etc. We were not prepared. Alpine Chalets sounds so cozy, fun, friendly, etc. Instead we found it rather desolate in the Spring. Very basic. I believe this place is getting renovated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Lyn

Travelled with family
Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Donovan Micah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to amenities and Mary is prompt and easy to communicate with.
Stayed 2 nights in Jul 2024

8/10 Good

Pariksha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really nice little place and Mary is lovely and really good at communicating will be back
Stayed 3 nights in Jun 2024

10/10 Excellent

Nazia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary Very pro active with communication. Even gave us plenty of time to check out. We would love to stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Krista

Travelled with group
Liked: Property conditions & facilities
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Stayed 2 nights in May 2024

10/10 Excellent

K

Liked: Cleanliness, room comfort

Very comfortable stay!

Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
Stayed 2 nights in Apr 2024

8/10 Good

Alnoor

Travelled with partner
Liked: Cleanliness
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather. The property is a little bit dated but was worth the price. We would consider returning in the future.
Stayed 2 nights in Mar 2024

6/10 Okay

Suyoun

Disliked: Property conditions & facilities
Unable to use wifi
Stayed 2 nights in Mar 2024

6/10 Okay

Howard

Travelled with family
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Stayed 2 nights in Feb 2024

8/10 Good

Glyn

Travelled with partner
Liked: Cleanliness
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Prabhjot

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Tayla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good view
Stayed 2 nights in Aug 2023

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Stayed 2 nights in Feb 2023

4/10 Poor

Anne

Disliked: Cleanliness, room comfort
Disappointing stay. We were expecting a fairly basic no frills stay, but the state of the room and the building was really disappointing. Although the bed was comfortable and the views from the property were amazing, there was a big black mouldy patch on the ceiling and the room smelled really damp and mouldy. It wasn’t really easy to leave the windows open to help with this as the bathroom window would only open very very wide and leaving the front window open at night meant traffic noise was too loud. Also there were some very big rusty stains on the outside of the bedroom window and stuff dripping down from somewhere above. Also there was absolutely no sound proofing between rooms and our microwave was quite dirty inside and the kitchen shelves and lamp and surfaces were dusty so the room cannot have been well sanitized between guests. We could hear every footstep taken by the people above, and could hear cupboard doors, cups being put down on the draining board/shelves, the microwave being turned on etc. luckily enough the neighbours were not too noisy in talking/loud tv etc or this would have been a nightmare. The communication was generally very good, but when I asked if a late checkout could be a possibility (as mentioned in the info folder in the room) I didn’t receive any reply.
Stayed 2 nights in Feb 2023

8/10 Good

SHEENA

Travelled with family
Liked: Cleanliness, amenities
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!
Stayed 2 nights in Sep 2022