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Hotel Le Pigonnet

5.0 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for Hotel Le Pigonnet

Daily buffet breakfast (EUR 37 per person)
Villa 1726 | View from room
Junior Suite, Terrace, Garden View
Deluxe Room, Terrace, Pool View
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$399
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
5 Avenue Du Pigonnet, Aix-en-Provence, Bouches-du-Rhone, 13090
  • Place, Paul Cezanne University
    ‪2 min walk‬
  • Place, Cours Mirabeau
    ‪11 min walk‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Terrace, Garden View

Suite, Terrace, Garden View

Suite, Terrace, Garden View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
HDTV
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Single Room for 1 Person

Single Room for 1 Person

Single Room for 1 Person

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Premium bedding
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Villa 1926

Villa 1926

Villa 1926

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • City view
  • 300 sq m
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds

View all photos for Villa 1726

Villa 1726 | Property entrance

Villa 1726

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • Garden view
  • 184 sq m
  • 4 bedrooms
  • Sleeps 12
  • 4 King Beds and 2 Double Sofa Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
HDTV
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room, Terrace, Pool View

Premium bedding, in-room safe, individually decorated

Deluxe Room, Terrace, Pool View

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
HDTV
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite, Terrace, Pool View

Premium bedding, in-room safe, individually decorated

Junior Suite, Terrace, Pool View

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Prestige Garden Suite

Prestige Garden Suite

Prestige Garden Suite

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Garden view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Premium bedding, in-room safe, individually decorated

Superior Room, Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
HDTV
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About the area

Aix-en-Provence

A luxury stay in the heart of Aix-en-Provence awaits you at Hotel Le Pigonnet. Within steps you'll find Paul Cezanne University and Aix-en-Provence Tourism Office within a 15-minute stroll. Highlights at this boutique hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering at Spa du Pigonnet can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, La Table du Pigonnet, serves French cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 969 square feet (90 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .In proximity to this 5-property class Sud hotel you'll find Luberon Regional Park.

What's nearby

  • Paul Cezanne University - 2 min walk - 0.2 km
  • Grand Theater of Provence - 9 min walk - 0.8 km
  • Aix-en-Provence Tourism Office - 10 min walk - 0.8 km
  • Cours Mirabeau - 11 min walk - 1.0 km
  • Hôtel de Caumont - Centre d'Art - 11 min walk - 1.0 km

Getting around

  • Aix-en-Provence Station - 11 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Five Guys - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Le Darius - ‬13 min walk
  • ‪Brasserie Léopold - ‬12 min walk
  • ‪La Table Du Pigonnet - ‬1 min walk

About this property

Hotel Le Pigonnet

Luxury hotel with full-service spa and free valet parking
Hotel Le Pigonnet offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Le Pigonnet. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Aix-en-Provence hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1924
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Le Pigonnet offers 45 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 110-cm flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa du Pigonnet has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 37 for adults and EUR 30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Table du Pigonnet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 969 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1924
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 30 September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Le Pigonnet
Hotel Le Pigonnet Aix-en-Provence
Hotel Pigonnet
Le Pigonnet
Le Pigonnet Aix-en-Provence
Pigonnet
Pigonnet Hotel
Le Pigonnet Aix En Provence
Le Pigonnet Hotel
Hotel Pigonnet Aix-en-Provence
Pigonnet Aix-en-Provence

Frequently asked questions

What is the cancellation policy at Hotel Le Pigonnet?

Hotel Le Pigonnet offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Le Pigonnet?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Le Pigonnet on 15 Feb 2026 start from NZ$381.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Le Pigonnet?

Yep, Hotel Le Pigonnet has a free self car park and free valet parking.

Are there any beaches close to Hotel Le Pigonnet?

The closest beach to Hotel Le Pigonnet is Plage des Marettes (18.3 km).

Is there a spa on site at Hotel Le Pigonnet?

Yep, Spa du Pigonnet is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Le Pigonnet have a pool?

Hotel Le Pigonnet has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from April 01 to September 30).

What makes Hotel Le Pigonnet a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Le Pigonnet.

Is Hotel Le Pigonnet family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Le Pigonnet is a hit with families.

Does Hotel Le Pigonnet serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Le Pigonnet?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Le Pigonnet?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Le Pigonnet?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Le Pigonnet?

Dogs are welcome at Hotel Le Pigonnet, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Hotel Le Pigonnet Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 558 reviews
Rating 8 - Good. 128 out of 558 reviews
Rating 6 - Okay. 32 out of 558 reviews
Rating 4 - Poor. 17 out of 558 reviews
Rating 2 - Terrible. 6 out of 558 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Treacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better hotels I’ve stayed in. Private alcoves in restaurant, bar, and gardens, excellent food, and a staff who sees to your every need. Merveilleux!
Stayed 5 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream Experience!!

Le Pigonnet is a dream! Beautiful hotel and surrounding land, as well as fantastic staff and service. The hotel is perfectly situated for both quiet from street/city noise and walkability to Aix. The spa is wonderful with rejuvenating treatments and a fantastic wellness area. I’d never been to a hammam before this visit, and it was the most relaxing space where my travel weariness and tight muscles finally relaxed (especially during my stop at the dry sauna afterward where there are tools to stretch different parts of the body). This is the BEST experience I have had in my 12+ years of solo travel. I will absolutely be returning as soon as I can to both Aix and le Pigonnet! 10/10 recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel, gardens and excellent service from all staff. Would only choose this hotel for visiting Aix en Provence!
View from our room at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exuded French ambiance with beautiful grounds and gardens..
Stayed 2 nights in Sep 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gardens!
Stayed 4 nights in Sep 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

Luxury from start to finish! The hotel, location and FOOD was divine! We loved our stay here and will be back. We would have liked a little bench or stool to put our clothes on in the room and a steamer, but everything else was perfect.
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Nichola

Stayed 7 nights in Aug 2025

6/10 Okay

James

Liked: Property conditions & facilities, room comfort

Could be great

Overall nice property with beautiful gardens and in a tranquil setting out of the main town. Fails to meet the standard you would expect of a 5 star, mainly due to poor service and a few other issues. Often when trying to order a drink for the pool, you had to actively seek out staff who would be clustered together on their phones and not attending to guests. There was also a dirty McDonalds bag left on our floor for over 24 hrs without being removed by cleaners. We got turn down service only 1 out of 3 evenings, giving an inconsistent experience and often the pool area was left covered in used towels, glassware and plates. Also they advertise a free drink and music/ reading at 4pm each day, but this never happened on any day that we were there. Overall a pretty hotel that needs to improve its service to achieve value for the price - this seems to be a consistent topic on other reviews too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Salim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect relaxing stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Le Pigonnet. The property is over 100 year old mansion! There were different parts of the hotel that you can stay at each having their own pool. The gardens were out of a story book. It was pure serenity! However our room had some plumbing issues and the view not that great. They accommodated and handled the situation with such grace. We absolutely will come back to stay there!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens are amazing and staff is more than helpful and friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Monique, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful and the hotel grounds were amazing! Beautiful hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Annee

Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful. From the moment you arrive, the attentive team make you feel welcome and relaxed. The hotel and surrounding grounds / gardens are extremely pleasant and the whole experience is amazing. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Sang-Jeong

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stayed in the family suite. It is spacious and provided our family with room to spread out in. The only negative is the hotel is older so there isn’t sufficient lightening in the bedroom. Other than that, it’s great! The property is beautiful with a large garden. There are two swimming pools. There is a lovely restaurant we had dinner in one night and breakfast every morning. There is also a separate bar that serves food and drinks. The staff is extremely kind and helpful. We really enjoyed our stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

4/10 Poor

Yvonne

Liked: Amenities
This is a very expensive hotel for what it offers. Staff lacks understanding and compassion for guests’s needs. I had pre-paid a 3 nights stay and had to leave a day before, as there was a cab strike in Marseille which prevented us from getting our train. I explained the manager that we had to leave one day earlier, as we would have to drive from Aix to Paris to get our plane. He refused to give us a refund from our last day, although acknowledging that we were unable to take the train in Marseilles as planned. Lots of other tourists were left on their own as unlike us they didn’t have a car. I feel the hotel staff should be prepared to deal with such situations and to give refunds to customers like me, who are trapped during these disruptive strikes, which unfortunately are pretty common in France.
Stayed 3 nights in May 2025