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13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions

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Outdoor pool
Property video
Exterior
On the beach, sun-loungers, beach towels
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Entire home

13 bedrooms15 bathrooms1300 sq m

Popular amenities

  • Spa pool
  • Kitchen
  • Air-conditioning
  • Outdoor space
  • Parking available

Explore the area

View map
akumal, quintana roo
  • Place, Half Moon Bay
    ‪5 min walk‬
  • Place, Yal-ku Lagoon
    ‪2 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬

Room options

About the area

Akumal

A family-friendly stay in Akumal awaits you at this villa. Within steps you'll find Half Moon Bay and Yal-ku Lagoon within a 10-minute stroll. .Villa features a private pool, 15 bathrooms and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A sofa bed, a living room and a Smart TV are also available. Limited housekeeping is available. .Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and Hot tub. Plus you'll find concierge services, a games room and a garden.
View more Villas in AkumalOpens in a new window

What's nearby

  • Half Moon Bay - 5 min walk - 0.5 km
  • Yal-ku Lagoon - 2 min drive - 0.8 km
  • Akumal Beach - 4 min drive - 1.8 km
  • Akumal Ecological Center - 4 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 77 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬7 min drive
  • ‪Akumal Restaurant - ‬7 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions

13BDR -Private Villa Beach Front/ 10 to 52 GUESTS / CHEF INCLUDED /
FAMILY & FRIENDS - INTIMATE WEDDINGS - CELEBRATIONS - YOGA RETREATS - MEDITATION GROUPS - BUSINESS RETREATS - WELLNESS SEMINARS - BOOT CAMPS - BACHELORETTE

GOOD TO KNOW...
• Base occupancy: 8 rooms, Sleeps 16 people
• Rates USD, per night, based on double occupancy
• Maximum occupancy: 13 bedrooms, 52, 4 guest occupancy per bedroom (2 Adults + 2 Kids; or 3 Adults + 1 Kid)
• Additional guests over 16 USD175 per guest/per night plus taxes. Children under 24 months have no charge.
• Security Deposit USD1,500. Cash requested upon arrival.
• Day Passes at USD 95 per person per day.
• Events accepted with additional fees. Please enquire directly for a quote.
• All bedrooms can be arranged with one King or two twin beds, plus one single sofa bed and one single trundle bed
• Minimum requirement of 3 nights (12 guests min) – excludes Christmas and NYE.
• For Christmas and New Year, a minimum of 15 guests is required
• Christmas and New Year`s rates are NON-Refundable.
• No Pets
• Check-in at 3 pm
• Check out at 11 am
The contracting of external vendors should be notified of the property.
Strictly quiet hours in the community after 10:00 pm (no loud music allowed)
Penalties for noncompliance may apply.
• CCTV is installed and focused on all access.
All guests staying at the Villa must have active health insurance.



T H E W E D D I N G E X P E R I E N C E

DESIGN & EXPERIENCE
Personalized assistance in fine-tuning your wedding details, including budget and vendor selection.
With years of experience, our planning ensures smooth processes and peace of mind.
Manage a variety of vendors and keep the timeline on track.

CAPACITY
Up to 150 seated guests

BUDGET, OPERATIONS & VENDORS.
Event fee of USD 500 + USD 500 for every 25 external guests. It can be paid in cash upon arrival. No taxes this way.

THE CHEF
IN-HOUSE CHEF. Our In-house Chef Services are included. For a small wedding, up to 30 guests, you can count on him. He will charge USD 25 for every additional external attendee at dinner.

CATERING
Our specialized Wedding Chef and his team are always willing to create an unforgettable experience for you. He`ll arrange a tailored menu for you, including an Open Bar and service staff.
He´s an external vendor, paid separately.

PHOTOGRAPHY. To capture those unique moments.
DJ & AUDIO. It will be useful for Vows at the altar, speeches, toasts, and dancing!!

DECORATION. Florals, altar, Candles, Bride´s walk.
ENTERTAINMENT. You can include different types of entertainment after dinner when the Party begins!!!
E.g. Fire Show

All Services are tailored to your preferences.
All external services are paid separately, directly to the vendors.
Prices are approximate.
***All wedding details, vendors, and logistics are to be coordinated with the Villa Manager once the reservation is confirmed.

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Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Private pool

Internet

  • Available in the villa: WiFi

Parking and transport

  • Car recommended
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Chef service

Bedrooms

  • 13 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 15 private bathrooms
  • Bathtub or shower
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Books
  • Games
  • Smart TV with cable/satellite channels
  • Stereo

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor furniture

Work spaces

  • Computer monitor
  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Designated smoking areas
  • Note from host: In all outdoor areas.

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Safe

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Arcade/game room
  • Foosball table
  • Kayak
  • Table tennis
  • Birdwatching nearby
  • Cycling nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Theme park nearby
  • Whale watching nearby
  • Wildlife walks nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Garden
  • Unit size: 13,993 square feet

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

A $1,500 cash security deposit is required upon arrival. Is fully cash refunded at check-out when the staff did not report any damage to the property.
CANCELLATION: A fee will be applied to canceled reservations, to cover incurred taxes or payment processing expenses. Please read our Rental Agreement
The sound intensity in the Villa's outdoor areas is limited to 65 decibels, and the hours are between 11 AM and 10 PM.

Pets

  • No pets allowed
  • Note from host: Certain conditions may apply.

Children and extra beds

  • Children are welcome.
  • Note from host: Infants under 2 years of age stay complimentary.

Events

Events allowed: weddings
An Event Fee may apply.

Smoking

Smoking allowed: in designated areas
In all outdoor areas.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including weddings) are allowed on site. Maximum attendees: 99
Note from host: An Event Fee may apply.
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Parties and events (including weddings) are allowed on site. Maximum attendees: 99. Note from host: An Event Fee may apply. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock in all accommodation.

Frequently asked questions

Are there any beaches close to 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

Yep, 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions is on Half Moon Bay. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats.

Does 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions have a pool?

13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions has an outdoor pool.

What luxury perks are available at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

This property features an outdoor pool, as well as a private pool and a living room.

What makes 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions a romantic place to stay?

1 hot tub, private pools, and private balconies all help set the scene for a sizzling getaway at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions.

Is 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions family-friendly?

You bet! With amenities such as an arcade and a BBQ, as well as highchairs and children's dinnerware, it's no surprise that 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions is a winner with our family travellers.

Is there a private hot tub at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

Yep, there is a hot tub.

Is there a free airport shuttle available at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

No, 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions does not offer an airport shuttle service.

What time are check-in & check-out at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions?

No, pets are not allowed.

13BR Luxury Beachfront Villa w/ Chef, Pool, Staff - Weddings/Family Reunions Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 73 reviews
Rating 8 - Good. 2 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

9.4/10

Cleanliness

Reviews

Verified

10/10 Excellent

Erin F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
From the property to the grounds to the staff all was fantastic. we had our whole family from ages 8 to 74 and we all had a wonderful time.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Lauren C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic home for a large group or family

We loved our stay in Akumal. The property is clean and well maintained. The layout of the home is perfect for a large group and the outdoor area is wonderful. Our family enjoyed our entire week from the delicious meals, the easy access to Akumal Bay and the spacious rooms that gave everyone space to relax and enjoy.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Jim B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay on the Beach

Accomodations were excellent and as presented. The reef off the coast really is great for snorkling. We had paddleboards delivered for some additional fun, but kayaks and life vests were available at the house. Felipe was excellent to work with and easy to communicate with.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Robert H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay in Akumal!

Great stay, great property. The place was clean and as described. Communication with property manager was fast and efficient. Disregard messages about the place not being safe. There is security at the place and a National guard right across the street.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Evan M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible Beach Stay In Akumal

This place was perfect for a bachelor party of 23 guys. Felipe & Rocio (covering for Fernando) were very helpful and courteous. The chef staff (Jorge and Ernesto) were incredibly accommodating and every meal was delicious and plentiful. The property itself is amazing in all aspects and the location was perfect. I would highly recommend this place to other groups looking for their own slice of paradise catered personally to them!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Ryan M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bachelor party

Had a group of 14 guys for a bachelor party. The house was plenty big and spacious for all of us. The chef and food was excellent! The pool was huge and a great gathering spot for the group. All the rooms were big and had nice views of the bay. Would highly recommend this house.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Pam M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Villa for Large Groups

If you are planning a getaway for a large group, wedding or shower, this is a great villa. Using their staff chef was a great way to feed our team within a reasonable budget. Responsive to our questions. Thank you!
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

brett m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect in every way!

We stayed here with 20 adults and 3 kids. The property is perfect for a family gathering. It was much nicer than the pictures show. The house staff and the Chefs were incredible. They did everything they could to make sure that our stay was an enjoyable and memorable experience. My family, which flew in from all over the US, and who all travel extensively, commented that this was the best vacation ever! Fernando, Felipe and all of the staff were responsive, accommodating, friendly and did whatever they could to ensure a great time!!! Do yourself a favor and book this place.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Mary W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

70th Birthday

We just returned from a fabulous week in Akumal at Villa Bellamar! The property was perfect for our 22 guests with its spacious and comfortable 13 king room suites. The pool, beach, hot tub and outside lounging areas were perfect. The staff kept the property spotless and provided us with all the comforts we needed during our stay. I cannot say enough about Chef Antonio and his staff - the food was world class. The house manager Filipe was attentive and always available to help with extras. If on doubt rent this property - you will not be disapponted!
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Joe O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Group House

We came here with 15 people for a combined bachelor/bachelorette party. We hired a bartender and had the chef staff the whole time. Everyone was amazing! Highly recommend having a bartender if you have a large group. The snorkeling off the beach was great (we regularly dive in the Caribbean and Mexico). Would definitely go back here! You have to pay everyone in cash so bring $6k-8k if you’ve got a big group. Went to Tulum one night and that was a fun time.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ellen M.

Liked: Cleanliness, check-in, communication, listing accuracy

Excellent for a large family

It was a very nice property. It would have been nice to have one common area air conditioned. We had some issues with the bar tending the first night....as she didn't get there till after 8:30 pm. But after that it was fine. We thought the food was very good but not quite enough a few times. But the chief was very accommodating. There was one room that the AC was never completely repaired. The pool was great and all the extras that went with it. We had a ton of good pictures but just none on my email.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

shannon w.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family memories

We had an amazing time on our family vacation. The accommodations were gorgeous. Our group ranged from 2 years old up to 90 and everyone had an amazing time. Felipe was great and answered all of our questions and made everything smooth. The staff were great as well. We can’t say enough about the chefs Alfredo and Elmer they were amazing and took very good care of us. The food was also great and they made the best churros. We wanted them to come home with us. I would definitely love to come back and would recommend anyone looking to stay this is the place! Thank you again for your care and great service!!!!
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Christye B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best vacay ever!

This was a trip long overdue based on the global shutdown in 2020. The property manager was so accommodating and allowed us to reschedule for the same time in 2022. Our trip was well worth the wait and the entire stay was simply phenomenal for our group of 16 sorority sisters celebrating 27 years of sisterhood! With everything in place we were able to fully unplug and enjoy great fellowship and spirits amidst the beautiful villa and surroundings and the delightful cuisine prepared by their amazing chef! Don’t hesitate to book Villa Bellamar - we are still talking about our trip weeks later! Thank you for these memories of a lifetime:-)!
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Kent B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Villa

We are a binational family of 23 guests from Mexico and the U.S., ranging in age from 2 to 88 years old, who stayed in Villa Bellamar in January 2024. We had a great time. The house is beautiful. The staff are incredible (housekeepers, groundskeepers, and cooks). The location is safe and secure. The grounds are well maintained with pool, jacuzzi, and beach. While the ocean floor is rocky, they provide water shoes, and the bay is shallow and protected by a reef. As noted by others, be sure to bring several thousand dollars in cash for the food, drinks and tips, depending on how much your group eats and drinks. We had an incredible stay at this beautiful vacation villa right on the beach in the heart of the Riviera Maya.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

SuperMario M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

#SuperTeamRetreat

I think I could have booked better. Knowing the amount of people to have all of the rooms bedded properly would have been better for us. There may need to be better water heaters as we had 29 people in our party but it was very hot weather so it was not bad. Loved the vIEws and the housekeeping and the chefs. No complaints and the experIEnce lived up to what I expected from the listing!!
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Toby B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

FIVE AND A HALF STARS!!!!

This was by far the best vacation, and the chefs Roger and Pedro made it that way! We were undecided about whether or not we wanted a chef, but SOOOO happy we did request them. Every meal was delicious (we had a couple of chefs in the group, so we are picky!)Fresh fruit, granola, best pico de Gallo, homemade sauces, fresh juices, we were spoiled. And this is all very reasonable as far as cost. The villa was GORGEOUS! Each room had its own bathroom plus an extra one on each floor. The cleaning staff was great, every day they cleaned. The grounds were kept pristine. Honestly cannot find anything to plain about. If you have the chance, definitely hire the Mariachi band!!! That was a night nobody will ever forget!!
Stayed 7 nights in Mar 2025
Verified

2/10 Terrible

Corrina R.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

6 Rooms Heavily Impacted by Sewer Smell

The sewer smell at the Villa at Bellamar, Akumal materially impacted our stay. It made half the rooms and the hall baths unbearable for better than half of our six-night stay. The plugged drains in the kitchen create an unsanitary condition. Fernando pointed to a maintenance paragraph in the contract to indicate that they would not refund part of our money to compensate for the condition of the villa. Think twice about renting the Villa at Bellamar, Akumal and paying top dollar for it.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Patty P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Reunion

Wow! This property was amazing. We loved it. Our family of 27 had plenty of space and the kids loved it. We had plenty to do and Felipe made it super easy. He was very responsive to my questions and greeted us when we arrived. We also had an amazing chef, Roger and his staff and they cooked all our meals and everyone was more delicious than the other. The kids called it a "mansion" and loved it. Miguel picked up fresh coconuts from the trees everyday and we had fresh coconut water. So fun. We loved the pool, hot tub, kayaks, beach area with toys and loved the playroom upstairs with ping pong, air hockey and foosball. We didn't even turn on the TV. I don't even know if it was in Spanish or English. Too many activities to do and it was great to not watch any television for the week. Thank you so much. I do want to say that the pictures do not do it justice. It's even more beautiful in person.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kevin W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sixteen Business men.

We have been going down to Akumal since the late 90's with owners of like business in the US. In the past we have rented several condos in half moon bay. This is the first time we have rented a large facility. It was perfect for all of us. We had 3 father and sons. So they were able to stay in the same rooms. The 13 bedrooms was perfect. Felipe was a great host. The instructions of getting from the airport to Villa Bellamar was great for the few that had never been to Akumal before. The chef Antonio Sosa and his team did a great job. The meals were great. Letting them do the shopping for food and drinks was a time saver for us. We had all of our meals in house except one lunch at Lo-ha. That was for old time sake. We would have our meetings at Lo-ha in the past. The large table in Villa Bellamar was great for the meetings. Having a place like this, we got more done than ever before. Please thank the entire staff for us. They made this effortless for us. Thank you,
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mark M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

10/10 Bachelor Party (16 guys)

We had a group of 16 guys stay at this property in Akumal and had an excellent experience from start to finish. The staff and logistics were a big part of what made the trip so seamless and enjoyable.Edwin was our main chef for the weekend, along with an assistant. They did a fantastic job preparing meals for our large group and clearly understood how to cook for 16 hungry men. The fridge was always stocked, and the supply of Gatorades was a thoughtful and much-appreciated touch.We coordinated the food and groceries through Antonio, who runs the chef service. He was professional and easy to work with—he purchased all the groceries (including beer), provided receipts, and didn’t charge any markup. It was incredibly convenient.Rocio was our main point of contact on-site. She was responsive throughout the weekend via WhatsApp, helping us communicate with the chef team and troubleshoot anything that came up. She made everything easy and straightforward, and our full cash deposit was returned without issue.Felipe is the senior property manager. While we didn’t meet him in person, he played a big role in coordinating things leading up to the trip, and everything was well-organized when we arrived.The security guard at the property was friendly and stayed outside for the duration. Highly Recommend!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent stay for five families

We had a great time at the property and would certainly recommend to others. We travelled with a group of five families, with six kids ranging from 1-6. The house and grounds were perfect for our needs. Chefs were extremely talented and accommodated numerous dietary restrictions without any issue. Security was a non-issue. There is a National Guard station around the corner and a dedicated security guard that walked around the property every night. We felt extremely safe. We were a little worried about pool temperature in February, as we have found some Cancun-area resorts to have freezing cold pools, but we were pleasantly surprised. The pool was maybe a little chilly when you first entered in the morning, but not unpleasantly so, and it warmed up quite a bit as the day went on. Our only minor complaint was that security deposit and all groceries have to be paid in cash, which worked out to be around $5000 total for our stay. I don't love carrying around that much cash on an international trip, and ATMs are super inconvenient in that area. We would have much preferred paying via Venmo or PayPal etc., but that was not an option. Overall, highly recommend. It felt like an oasis of awesome in the middle of an already great area.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Joan L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

beautiful experience for any event

The property is pretty well represented in the pictures. It's a three story house with thirteen bedrooms, all pretty much the same. Everything is in good working order, clean, and attractive. The common indoor area is spacious and could be used for almost any purpose. The staff is wonderful, helpful, and kind. Cooks are excellent and will slice as many mangoes for you as you would like to eat. You plan your meals with the head chef, Antonio Chin Sosa, and let the cooks create lovely, attractive meals for you. They are very careful about cleanliness. None of us got sick from their meals. The sandy beach is small and getting into the ocean is rocky, but there's pretty good snorkeling right there. The house keeps a basket of water shoes you can wear to help you get in and out over the rocks. As the pictures show, there are lots of lounge chairs around the pool and under shelter, so everyone can relax. We held a large family reunion there, and the kids spent every spare minute playing in the pool. They have an assortment of life vests, so you can be more relaxed about their safety. No one yelled at them for taking in an occasional plastic table or chair into the water. To Tulum, Coba, and many cenotes is a half day trip. To Chichen Itza it's a full day event. Driving in this part of Mexico is not too difficult, so you can explore and find your way home. I would highly recommend this place.
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Shirali P.

Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy

Extremely Disappointing Experience at Villa Belamar - Overpriced and Unpleasant Stay

I recently stayed here with my family (18 people) & our experience was far from satisfactory. Despite paying a large amount, the property failed to meet the expectations set by its online description. Key issues: -Sewage Smell: Entire 2nd floor emitted a persistent sewage smell making the stay on the second floor unbearable. Management acknowledged this, but could not fix. -Water Leak: There was a sizable hole in the ceiling caused dirty water to leak into the living room. -Lack of Cleanliness: Housekeeping service was subpar, with towels/sheets not changed & when changed were still dirty. The kitchen, outdoor pool area, and rooms were consistently untidy. Staff delayed clearing plates and dishes, leaving us to clean up each night. Fridge and freezer, did not function properly. -Run-Down Property: Significant wear & tear -outdated floors and bathrooms. Showers leaked water into the entire bathroom, and when we requested additional towels, the staff was uncooperative. -Misrepresentation on Description: The property falsely advertised on-site laundry facilities. Contrary to the confirmation, we had to pay an outside vendor for laundry services. -Invasion of Privacy: Cameras on all floors outside the bedrooms invaded our privacy, creating an uncomfortable atmosphere. Additionally, it's worth noting that the owner initially agreed to compensate us for our troubles but later reneged on the offer, resorting to threats & intimidation to dissuade us from writing this review.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Alianza (Kathleen) H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

Such a wonderful experience. I highly recommend!!!
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Shivum G.

Liked: Cleanliness, check-in, location, listing accuracy

Nice Property with Maintenance Issues

We booked Villa Bellamar for a family reunion that consisted of 28 people (adults, teens, kids, and babies). The house was spacious and there was plenty of room for all of us. It never felt crowded at any point. Tons of seating for all of us to eat together and space for the kids to play and enjoy the pool and beach. The staff was attentive and very helpful. The chef was the biggest highlight of the trip as the food was amazing! The chefs were overly accommodating and were able to prepare delicious meals for both adults and kids. We did run into many maintenance issues with the house. The biggest were sewage/plumbing issues and the lack of hot water. We had bathrooms that smelled terribly of sewage and drains that were also overflowing. The staff was unable to help during our stay and we had to shift guests around and consolidate into less rooms to work around the issue. We checked out on Sept 5th and I emailed Fernando on Sept 7th explaining the issues we experienced. I did not hear back until Sept 13 with the response being "it's been sent to the ownership for review and we will get back to you." I've followed up asking for a timeframe for a response only to be told "it will take some time." I've asked on Sept 15th if there is an estimate timeframe from a response so we can manage expectations but have not heard from Fernando since then. I even followed up again on Sept 21st and as of today (Sept 24th) I still have yet to receive any communication. The last I heard from Fernando was on Sept 15th. The lack of communication to resolve this issue is troublesome. We've asked for a partial refund due to the issues and inconvenience we experienced but the handling of the experience after check out has been dismal. I do hope they take this matter seriously and respond to us but I want to inform other travelers of our experience. Overall, the property is nice but we ran into maintenance issues that provided a negative experience. We managed through it during our stay but the lack of communication afterwards is the most upsetting part.
Stayed 4 nights in Sep 2022

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