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Grand Oasis Tulum Riviera

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Grand Oasis Tulum Riviera

3 outdoor pools, free pool cabanas, pool umbrellas
Family Room
Children's area
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Private beach, white sand, beach cabanas, beach umbrellas

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Parking included

Explore the area

View map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Riviera Maya Golf Club
    ‪3 min drive‬
  • Akumal Beach
    ‪5 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard With Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Standard With Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Garden View

  • 30 sq m
  • Sleeps 4

View all photos for Room Premium With Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Premium With Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 2

View all photos for Room Standard With Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Garden View

  • 30 sq m
  • Sleeps 1

View all photos for Suite Premium

1 bedroom, minibar, in-room safe, iron/ironing board

Suite Premium

  • 36 sq m
  • Sleeps 2

About the area

Akumal

A luxury stay in Akumal awaits you at Grand Oasis Tulum Riviera. You'll be 3.2 km (2 mi) from Akumal Beach and 2.3 km (1.4 mi) from Riviera Maya Golf Club. Highlights at this all-inclusive hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free kids' club and kids' swimming pool. Added amenities include a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4.5-property class Akumal hotel include Xel-Há Park and Half Moon Bay.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Dolphinaris Tulum - 4 min drive - 1.5 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Lobby Pub - ‬8 min drive
  • ‪Katok - ‬10 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Le Gourmet Restaurant - ‬7 min drive

About this property

Grand Oasis Tulum Riviera

Luxury hotel on the beach, with 3 outdoor pools
Grand Oasis Tulum Riviera is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Grand Oasis Tulum Riviera, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a terrace. Free self parking is available. A complete renovation of Grand Oasis Tulum Riviera was completed in April 2023.

Smoking is allowed in designated areas at this 4.5-star Akumal hotel.

  • 195 guestrooms or units
  • 6 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Oasis Tulum Riviera offers 195 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 5 May 2025 to 23 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Tulum Riviera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.88 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number OHN1708307KA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Oasis Tulum Riviera?

Grand Oasis Tulum Riviera offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Oasis Tulum Riviera?

Yep, Grand Oasis Tulum Riviera has a free self car park.

Are there any beaches close to Grand Oasis Tulum Riviera?

The closest beach to Grand Oasis Tulum Riviera is Akumal Beach (2.4 km).

Is there a spa on site at Grand Oasis Tulum Riviera?

Yep, there is an onsite spa at Grand Oasis Tulum Riviera. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Oasis Tulum Riviera have a pool?

Grand Oasis Tulum Riviera has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The property will be renovating the swimming pool from May 5 2025 until November 23 2025 (completion date subject to change).

Does Grand Oasis Tulum Riviera have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Oasis Tulum Riviera?

Grand Oasis Tulum Riviera features a private beach, 3 poolside bars and 3 outdoor pools.

Is Grand Oasis Tulum Riviera family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Grand Oasis Tulum Riviera is a hit with families.

Does Grand Oasis Tulum Riviera serve breakfast?

Yep, free buffet brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Oasis Tulum Riviera?

No, Grand Oasis Tulum Riviera does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Tulum Riviera?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at Grand Oasis Tulum Riviera's 6 restaurants. The property will be renovating its dining venue from May 5 2025 until November 23 2025 (completion date subject to change).

What time are check-in & check-out at Grand Oasis Tulum Riviera?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Tulum Riviera?

No, pets and service animals are not allowed.

Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 107 out of 306 reviews
Rating 8 - Good. 63 out of 306 reviews
Rating 6 - Okay. 58 out of 306 reviews
Rating 4 - Poor. 40 out of 306 reviews
Rating 2 - Terrible. 38 out of 306 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

honest grand oasis review

GRAND OASIS… honest review here it goes grand oasis is a really nice all inclusive hotel decent food options even for picky eaters this is a good spot to go everything is decently sized not to far not to close and a bunch of pools so no one bothers you it’s like your in your own little oasis for real. Great hotel can’t wait to see what the remodeling is gonna look like bonus also got to see a bunch of friendly little critters roaming around… first time seeing a coati. Don’t leave your room balcony open… lol
Stayed 5 nights in Apr 2025

2/10 Terrible

Quanecia

Travelled with group
Disliked: Staff & service, amenities
Overall the food wasn’t good. The food was better in the city but taxis were expensive. Taxis would be around $150 round trip. There were no activities or entertainment at the resort. They added extra fees to enjoy the full resort (adult pool and bar). The additional fee was not worth it. Overall the experience was awful. I would not recommend nor will I return.
Stayed 3 nights in Apr 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es buena, el almuerzo y la cena varían de un día a otro, pero el desayuno no. Hubieron pocas opciones para comer (incluidas en el precio) y un restaurant con costo adicional. Las actividades son pocas y no varían mucho. Recomendado para familias y personas adultas que solamente quieran relajarse, nadar, o sólo alojamiento para conocer otros lugares cercano (dormir y desayunar).
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Stayed 7 nights in Mar 2025

10/10 Excellent

Genoveva, Princeton

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No upkeep maintenance at all. Pools were dirty. Rooms were dirty. Floors were nasty. Windows were gross. Service was good thanks to Kevin the receptionist. Food was just ok. Could've been better. I won't come back.
Stayed 4 nights in Apr 2025

6/10 Okay

Maria AlejandrA

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Krisztina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful experience (April 2025). The grounds are beautiful, lots of pool options, the beach is beautiful. Everything is close, so you are not walking forever to get everywhere. The kids club is amazing, my children loved all the activities and the girls who ran it. There was lots of options in the buffet evey night and nice restaurants to choose from. It wasnt busy this time of year so we didnt have to wait for anything and got our spots on the beach easily. Fyi: if you book through expedia watch if the transportation from airport to resort is included, ours wasnt, we just assumed it was, so that was very unpleasant surprise. Otherwise, i highly recommend the resort
Stayed 7 nights in Apr 2025

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

PREMVIR

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good, quiet and affordable resort for families. Not the biggest or the fanciest but ample food and rec options. Like the proximity to the beach. Staff and service reaction time was great. Centrally located between Tulum and Playa Del Carmen so excusion activities are plenty and time efficient. Would recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Older hotel needing updating but great Old Mexico charm Great pools and very decent dining choices. For those wanting casual Akumal experience Grand Oasis a good choice.
Stayed 1 night in Apr 2025

6/10 Okay

Kristopher

Disliked: Property conditions & facilities
The property looks run down and in need or repair and regular maintenance.
Stayed 9 nights in Mar 2025

6/10 Okay

Mateo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

alejandro contreras

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandru

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025

10/10 Excellent

Marisol, Steger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

6/10 Okay

Mircea

Travelled with partner
Liked: Cleanliness
The beach is awesome. You could walk it all the way to Akumal to the North or Bahia Principe Luxury Tulum to the South. It is safe and we did not feel harassed by vendors. Water activities are available. Even in shallow water we saw lots of fish even a shoal of like 1 meter long bigger ones ! There are many tours to choose from like snorkeling, visiting cenotes, wildlife reserves or adventure parks. It is a no frills, clean and safe resort. We did not feel harassed by vendors. Yet, it is perhaps too quiet, without the entertainment we saw at other resorts. The resort being somewhat smaller there are not so many a la carte restaurants to choose from. All in all we would rate it a 3.5 star resort. If Its surroundings mattered in the ranking we would give it a 4 star though.
Stayed 13 nights in Jan 2025

4/10 Poor

Ryan Bandon

Disliked: Cleanliness
The property needs repairs and should not be open until repairs are made.
Stayed 11 nights in Jan 2025

8/10 Good

Semona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Stayed 10 nights in Jan 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast buffet was same thing every day and I wish there were better dinner options/restaurants. I also wish they didn’t get us wrapped into the membership presentation for 3 hours! We would have said no if we knew what it was and that it would be 3 hours and not the one hour that was first promised.
Stayed 7 nights in Jan 2025

10/10 Excellent

timothy lee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing specially joaquin. Joaquin went above and beyond. Only thing i would like to see is better night time entertainemt.
Stayed 8 nights in Jan 2025