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Grand Oasis Riviera

4.5 star property

Photo gallery for Grand Oasis Riviera

3 outdoor pools, free pool cabanas, pool umbrellas
A spacious lobby with a reception desk, seating area, and decorative lighting.
Superior Room
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi

Explore the area

View map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪3 min drive‬
  • Place, Aktun Chen
    ‪3 min drive‬
  • Place, South Akumal Beach
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪86 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard With Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard With Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard With Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard With Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Premium With Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Premium With Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

Akumal

A luxury stay in Akumal awaits you at Grand Oasis Riviera. You'll be 3.2 km (2 mi) from Akumal Beach and 0.8 km (0.5 mi) from South Akumal Beach. Highlights at this all-inclusive hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Other amenities include a children's swimming pool, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4.5-property class Akumal hotel include Xel-Há Park and Yal-ku Lagoon.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 km
  • Aktun Chen - 3 min drive - 1.8 km
  • South Akumal Beach - 4 min drive - 2.2 km
  • Akumal Beach - 7 min drive - 5.7 km
  • Xel-Há Park - 10 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Grand Oasis Riviera

Grand Oasis Riviera is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Grand Oasis Riviera, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a fitness centre. A complete renovation of Grand Oasis Riviera was completed in April 2023.

Smoking is allowed in designated areas at this 4.5-star Akumal hotel.

  • 195 guestrooms or units
  • 6 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Oasis Riviera offers 195 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Riviera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.13 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number OHN1708307KA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Oasis Riviera?

Grand Oasis Riviera offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grand Oasis Riviera?

The closest beach to Grand Oasis Riviera is Akumal Beach (2.4 km).

Is there a spa on site at Grand Oasis Riviera?

Yep, there is an onsite spa at Grand Oasis Riviera. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Oasis Riviera have a pool?

Grand Oasis Riviera has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Grand Oasis Riviera have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Oasis Riviera?

Grand Oasis Riviera features a private beach, 3 poolside bars and 3 outdoor pools.

Is Grand Oasis Riviera family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Grand Oasis Riviera is a hit with families.

Does Grand Oasis Riviera serve breakfast?

Yep, free buffet brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Oasis Riviera?

No, Grand Oasis Riviera does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Riviera?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at Grand Oasis Riviera's 6 restaurants.

What time are check-in & check-out at Grand Oasis Riviera?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Riviera?

No, pets and service animals are not allowed.

Grand Oasis Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 357 reviews
Rating 8 - Good. 76 out of 357 reviews
Rating 6 - Okay. 70 out of 357 reviews
Rating 4 - Poor. 43 out of 357 reviews
Rating 2 - Terrible. 42 out of 357 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room, pool, ocean were very nice. Food was ok. Most of the staff was great. Nice break away.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and service was amazing!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

LESZEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, food great, not much of a beach.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Alexa

Liked: Cleanliness
Properly is okay, not best beach location. Pleasant staff, okay food options.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Good food, friendly staff and clean rooms.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was pleasant. Room was clean. The food was good.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff. Clean and secure grounds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! The bar tender at the pool was amazing!! Food is excellent and lots of variety Really loved that you don't need to make reservations for any of the restaurants. I would go back here!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Lindsay

Liked: Staff & service, amenities
A week of fun! We were lucky enough to wake up every morning sound of waves from our oceanfront room. Staff were friendly, helpful and very accommodating while traveling with our 1 year old. Our room was a bit dated, and could have been cleaner but was fine for us. There was a musty smell, but I feel like this is hard to avoid in such a humid climate. We loved the food and variety of options the resort offered from authentic Mexican dishes to simply meals fit for our picky toddler. I enjoyed spending each morning with a yoga class provided by the wonderful fitness staff and a delicious coffee from the cafe. If you are looking for a smaller, family friendly resort, I recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025
Verified

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
It was my first time out of the country! I loved the experience, staff was super nice wish they spoke more english as some staff had a hard time trying to figure out certain words. It wasnt that big of a problem as i understand going to a different country with a different main language will be hard. Overall would definitely recommend it to friends and family or go again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Rinishaben

Liked: Amenities, property conditions & facilities
Food, it’s not like what supposed to be. No pizza all day long, No ICE Cream , not many veggies options. Quality of food very low. Same food every day. Buffet was the only option for people there.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

MICHAEL

Liked: Property conditions & facilities
Food at the restaurants were amazing.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Grand Oasis! I find it hard to believe some of the negative reviews I've read about this place. Our room was brand new and spotless. It was extremely spacious and the decor and lighting were very well chosen. The shower was amazing. The food at the resort is a real strong selling point - we loved the mexican a la carte, and maki taco was also great. Buffets can often be a weak point, but we found this one to be really high quality! Service was amazing across the board, with a special mention to the staff at the kids club who were really lovely, professional, and caring. Our daughter loved going. If I were pressed to find one negative thing to say, and this is very minor, some of the older photos show more stuff for kids in the pool, which seems to have been removed in recent years. (Slides, structures, etc.) Overall, for us, this place gets full marks - we would love to return and stay here again.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Rinishaben Shashikant

Liked: Cleanliness, amenities, property conditions & facilities
Room was not available at 3:00 PM, condition of the room also not good. Room 3313 balcony door is broken.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place!!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy and snorkeling.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Gloria Janet

Disliked: Amenities
The room needed improvement. The toilet was broken and after requesting it to be fixed, it had not been fixed before we left The room also smelled like gas from the sewer We were surprised by the various levels of amenities that were not included in our stay There was a tier system that we were unaware of and therefore could not use all the amenities in the resort
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great for the price, little out dated but they are making renovations. Great food and great space for family.
Stayed 2 nights in Jul 2024