See all properties
Save

Sheraton Albuquerque Airport Hotel

3.5 star property
Hotel in Albuquerque with free airport shuttle and free local area shuttle

Photo gallery for Sheraton Albuquerque Airport Hotel

Lounge
Meeting facility
Seasonal outdoor pool
Meeting facility
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Bar
The current price is NZ$191
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
2910 Yale Blvd Se, Albuquerque, NM, 87106
  • Place, University of New Mexico
    ‪5 min drive‬
  • Place, Albuquerque Convention Center
    ‪6 min drive‬
  • Place, Kirtland Air Force Base
    ‪7 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed

8.2 out of 10
Very good
(64 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds

8.0 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Club Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Full-sized fridge, microwave, stovetop, dishwasher

Homewood Suites by Hilton Albuquerque-Journal Center

Northeast Heights
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 407 reviews
The price is NZ$233
includes taxes & fees
2 Nov - 3 Nov
Homewood Suites by Hilton Albuquerque-Journal Center

About the area

Albuquerque

At Sheraton Albuquerque Airport Hotel you'll be 1.7 km (1.1 mi) from Puerto Del Sol Golf Course and 3.3 km (2 mi) from University Stadium. Highlights at this hotel include a restaurant, a free airport shuttle and a free area shuttle. .The restaurant, Left Turn, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. 12000 square feet (1115 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Sunport hotel include University of New Mexico and Albuquerque Convention Center.

What's nearby

  • University of New Mexico - 5 min drive - 4.1 km
  • University of New Mexico Hospital - 6 min drive - 4.9 km
  • Albuquerque Convention Center - 6 min drive - 6.4 km
  • ABQ BioPark Zoo - 7 min drive - 5.3 km
  • Kirtland Air Force Base - 7 min drive - 6.8 km

Getting around

  • Alvarado Transportation Center - 12 min drive
  • Albuquerque International Sunport (ABQ) - 1 min drive

Restaurants

  • ‪Raising Cane’s - ‬2 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬11 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Sheraton Albuquerque Airport Hotel

Hotel in Albuquerque with free airport shuttle and free local area shuttle
Sheraton Albuquerque Airport Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Albuquerque Airport Hotel. An area shuttle within 1 miles and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

This 3.5-star Albuquerque hotel is smoke free.

  • 276 guestrooms or units
  • 15 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Albuquerque Airport Hotel offers 276 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Lobby
Best Western Airport Albuquerque InnSuites Hotel & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, 2,759 reviews
The price is NZ$176
includes taxes & fees
16 Nov - 17 Nov
Best Western Airport Albuquerque InnSuites Hotel & Suites

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 1 miles
  • Parking on site (USD 10.95 per day; includes in/out privileges)
  • Extended parking on site (USD 10.95 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Left Turn

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self-parking fee: USD 10.95 per day (in/out privileges)
  • Extended parking fee: USD 10.95 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Airport Hotel
Albuquerque Airport Sheraton
Sheraton Albuquerque Airport
Sheraton Albuquerque Airport Hotel
Sheraton Hotel Albuquerque Airport
Sheraton Albuquerque Airport
Sheraton Albuquerque Airport Hotel Hotel
Sheraton Albuquerque Airport Hotel Albuquerque
Sheraton Albuquerque Airport Hotel Hotel Albuquerque

Frequently asked questions

What is the cancellation policy at Sheraton Albuquerque Airport Hotel?

Sheraton Albuquerque Airport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Albuquerque Airport Hotel?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Albuquerque Airport Hotel on 9 Nov 2025 start from NZ$191.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Albuquerque Airport Hotel?

Yep, Sheraton Albuquerque Airport Hotel has a self car park with in/out privileges for USD 10.95 per day. Additionally there is extended parking for USD 10.95 per day.

Does Sheraton Albuquerque Airport Hotel have a pool?

Sheraton Albuquerque Airport Hotel has a seasonal outdoor pool. The pool is open from May to October.

What makes Sheraton Albuquerque Airport Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Albuquerque Airport Hotel.

Is Sheraton Albuquerque Airport Hotel family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Albuquerque Airport Hotel is a hit with families.

Does Sheraton Albuquerque Airport Hotel serve breakfast?

Sure does, full brekkie is offered at Sheraton Albuquerque Airport Hotel.

Is there a free airport shuttle available at Sheraton Albuquerque Airport Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Sheraton Albuquerque Airport Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Albuquerque Airport Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Sheraton Albuquerque Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 446 out of 1009 reviews
Rating 8 - Good. 200 out of 1009 reviews
Rating 6 - Okay. 139 out of 1009 reviews
Rating 4 - Poor. 120 out of 1009 reviews
Rating 2 - Terrible. 104 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

All of the Marriott renovations are clearly complete, because I found the room to be modern, updated, and squeaky clean. Would definitely stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lori, Albuquerque

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Elyda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and efficient service
Stayed 1 night in Jul 2025

4/10 Poor

Leonard

Stayed 1 night in Jul 2025

4/10 Poor

Galvin

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gianmarco

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jul 2025

8/10 Good

Daphine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First off, all the staff were excellent, friendly and professional. My first room was extremely warm. I alerted the front desk and maintenance informed me that the AC blower had not been installed and the room shouldn’t have been rented out. They got me a different room but the ac also didn’t work. The temperature got as low as 79 degrees according to the thermostat. I had to be up very early by 4 and I checked in by 6pm so I dealt with it because I had to sleep. I was uncomfortably hot all night.
Stayed 1 night in Jul 2025

6/10 Okay

Benson, Chinle

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Marriott takeover has breathed new life into this old Sheraton. My son and I had steak and salmon entrees in the nearly empty restaurant. The food was exceptional. The service was great.
Stayed 1 night in Jul 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick, clean, and friendly. Paid for parking was the only down side
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

8/10 Good

OCTAVIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi was slow and the tv was out of service. Talked to the front desk and they couldn’t do anything because I did my reservation through a third party. So I had no TV channels and WIFI was extremely slow.
Stayed 1 night in Jun 2025

6/10 Okay

Deborah, Mahwah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location for an early morning flight. We got to the hotel and our room wasnt ready so we returned our rental car in the meantime. We called for a shuttle back to hotel (as front desk suggested) and were told 10-15 mins. 35 mins later, still no shuttle and we were told there was a shift change and there was miscommunication. Then we checked in and used a credit card and were told the card was declined which was ridiculous, we just needed to use the chip. Hotel is very warm and seems air conditioning needs to be fixed, and ice machines were not working on all but 2 floors. Our dinner was very good and restaurant server was attentive and friendly. I am an Expedia platinum member and marriott bonvoy gold member. I was not offered any upgrade or amenities. Disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Triston

Stayed 1 night in Jun 2025

4/10 Poor

Bernard

Front desk agent was rude because I was trying to check in 15 minutes early. AC in room either didn’t work or just barely functioning so it was hit af, outside temps were high 90s mind you, and went to the pool to cool off and it looked it hadn’t been cleaned ever! Zero stars, will never stay again if if the room was free.
Stayed 1 night in Jun 2025

10/10 Excellent

Ranjit, Las Cruces

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
When I arrived immediately noticed the place was a bit rundown. Checkin was okay for the most part. I hit the button for the elevator to go up to my room and nothing. It took me a second to realize that you have to really push hard on that button for it to work. Minor detail but a hint at how things were going to go. When I got to my room and began unpacking my stuff I realized there was no toilet paper in the room. No big deal, I’ll call down to the front desk and have them bring some up. I also noticed it was over 80 degrees in the room. It’s not uncommon for hotels to leave the AC off when nobody was in the room so I wasn’t worried, yet. I went to the thermostat to turn the AC on and the fan made a god awful noise and shut off. So far I’ve got no toilet paper and no AC. So I grab the phone to call down to the front desk. Guess what … the phone was broken. So I went down to the front desk and reported these issues. They said they’d send someone right up with toilet paper and have maintenance come by to look at the AC. I waited about 45 minutes and nobody came by. So I went to dinner and told the front desk that they’re more than welcome to enter the room to handle those issues. When I returned there was toilet paper and I could hear the fan for the HVAC running. However it was just the fan, I never got AC. The fan sounded god awful the whole time and didn’t work on the high setting, it would just shut off. Also the room was dirty, not horribly but needed a vacuum badly.
Stayed 2 nights in Jun 2025

6/10 Okay

D

Business traveller
Disliked: Property conditions & facilities

Dated and dark. No free internet.

An old hotel showing signs of age. The restaurant/bar is not at all relaxing and doesn't really have any friendly ambience. I found the overall decor to be depressingly brown, in marked contrast to the sunny ambience of Albuquerque. Also, these days, hotels shouldn't really charge $5 per day for internet, which doesn't work well in the room. It's a bit like charging for electricity. No breakfast buffet for non-VIPS. Instead you get a voucher with a choice of two things. It was nicely prepared and good value. The rooms are spacious, but dark. Comfy bed. It's very close to the airport, which is its main redeeming feature. OK for a night, but I won't be rushing back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor, FORT WORTH

Stayed 3 nights in Jun 2025

4/10 Poor

Dorothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy carpet in room, restaurant understaffed. The hotel has gone down mightily - no more free parking for travelers. 4.25 for wi-fi! Staff was kind and competent but the place is a mess.
Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Stayed 1 night in Jun 2025

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service
I’ve stayed at this place before and it was very nice. Went back for the second time and it didn’t go so well lot of noise. Air conditioner wasn’t working wasn’t able to be transferred to a different room, but the staff was really actually very caring for the most part
Stayed 3 nights in Jun 2025