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ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT

5.0 star property
Waterfront hotel with 2 restaurants and full-service spa

Photo gallery for ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe
Property video
Suite (Prinsengracht)
Hypo-allergenic bedding, down duvets, free minibar items, in-room safe
Andaz, Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$481
includes taxes & fees
18 Jan - 19 Jan

Explore the area

View map
Prinsengracht 587, Amsterdam, 1016 HT
  • Place, The 9 Streets
    ‪1 min walk‬
  • Place, Leidseplein
    ‪7 min walk‬
  • Place, Dam Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View (Large)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Garden View (Large)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Garden View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 2 Single Beds, Garden View

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Canal View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Canal View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed (Atrium)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Canal View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 Queen Bed, Canal View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Andaz, Suite

Andaz, Suite

Andaz, Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Atrium View)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 Queen Bed (Atrium View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Andaz, Large)

Suite (Andaz, Large) | View from room

Suite (Andaz, Large)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 Queen Bed, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Prinsengracht)

Suite (Prinsengracht)

Suite (Prinsengracht)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 145 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Room

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Garden View Room

  • Sleeps 2

View all photos for Andaz Suite Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Andaz Suite Non Smoking

  • Sleeps 3

View all photos for Prinsengracht Suite Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Prinsengracht Suite Non Smoking

  • Sleeps 3

View all photos for Andaz Large Suite Non Smoking

Living area

Andaz Large Suite Non Smoking

  • Sleeps 3

View all photos for Queen Room With Garden View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Queen Room With Garden View Non Smoking

  • Sleeps 2

View all photos for Queen Room With Canal View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Queen Room With Canal View Non Smoking

  • Sleeps 2

View all photos for King Room With Garden View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

King Room With Garden View Non Smoking

  • Sleeps 2

View all photos for Twin Room With Garden View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Twin Room With Garden View Non Smoking

  • Sleeps 2

View all photos for King Room With Canal View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

King Room With Canal View Non Smoking

  • Sleeps 2

View all photos for Queen Room With Atrium View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Queen Room With Atrium View Non Smoking

  • Sleeps 2

View all photos for King Room With Atrium View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

King Room With Atrium View Non Smoking

  • Sleeps 2

View all photos for Queen Room With Terrace Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Queen Room With Terrace Non Smoking

  • Sleeps 2

View all photos for Deluxe King Room With Garden View Non Smoking

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Deluxe King Room With Garden View Non Smoking

  • Sleeps 3

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4.7 out of 5, Exceptional, 1,001 reviews
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About the area

Amsterdam

A luxury stay in the heart of Amsterdam awaits you at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT. Within steps you'll find The 9 Streets and Leidseplein within a 10-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and a 24-hour gym. .A day of pampering at Essence Spa can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Restaurant Renvy, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to bike hire. 4306 square feet (400 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include limo/town car service and coworking space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class Amsterdam City Centre hotel include Dam Square and Amsterdam Museum.

What's nearby

  • The 9 Streets - 1 min walk - 0.2 km
  • Leidseplein - 7 min walk - 0.6 km
  • Amsterdam Museum - 7 min walk - 0.7 km
  • Dam Square - 11 min walk - 0.9 km
  • Anne Frank House - 11 min walk - 1.0 km

Getting around

  • Prinsengracht Stop (2) - 4 min walk
  • Rokin Station - 9 min walk
  • Schiphol Airport (AMS) - 24 min drive

Restaurants

  • ‪Café Pieper - ‬2 min walk
  • ‪Spijkerbar - ‬3 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Casa Perù - ‬2 min walk
  • ‪Café de Pels - ‬3 min walk

About this property

ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT

Waterfront hotel with 2 restaurants and full-service spa
ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

6 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT. Parking is available for a fee.

This 5-star Amsterdam hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT offers 122 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Essence Spa has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (EUR 70 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 39 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Prins & Aap
  • Restaurant Renvy

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (231 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 39 for adults and from EUR 16 for children
  • Valet parking fee: EUR 70 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Amsterdam Andaz
Amsterdam Prinsengracht
Andaz Amsterdam
Andaz Prinsengracht Hotel
Andaz Prinsengracht Hotel Amsterdam
Prinsengracht Amsterdam
Andaz Amsterdam Prinsengracht concept Hyatt Hotel
Andaz Prinsengracht concept Hyatt Hotel
Andaz Amsterdam Prinsengracht concept Hyatt
Andaz Prinsengracht concept Hyatt
Andaz Amsterdam Prinsengracht by Hyatt
ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT Hotel
Andaz Amsterdam Prinsengracht a concept by Hyatt
ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT Amsterdam
ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT on 18 Jan 2026 start from NZ$436.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

Yep, ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT has valet parking for EUR 70 per day.

Are there any beaches close to ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

The closest beach to ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT is Blijburg Beach (9.4 km).

Is there a spa on site at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

Yep, Essence Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

What luxury perks are available at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT features a full-service spa, a 24-hour health club and 2 restaurants.

Is ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT is a hit with families.

Does ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

No, ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT does not offer an airport shuttle service.

Is there a bar or restaurant at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT?

Dogs are welcome at ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT, with food and water bowls on offer.

ANDAZ AMSTERDAM, PRINSENGRACHT, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1002 reviews
Rating 8 - Good. 137 out of 1002 reviews
Rating 6 - Okay. 25 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Kristine Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location, lobby bar, and spa are really nice but rooms are a bit dated and not cleaned well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hsin Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for strolling the iconic area of old Amsterdam. Beautiful contemporary decor and comfortable room.
Stayed 4 nights in Sep 2025

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Amazing place to walk around Unique room styles
Stayed 3 nights in Sep 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good and as expected
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Yadviga

Liked: Cleanliness, staff & service, room comfort

Stay on a weekend

The canal view was worth the money and entertainment!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2025

10/10 Excellent

Darshna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Xinghui, Bellevue

Stayed 3 nights in Aug 2025

10/10 Excellent

Kyle, Shoreline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true luxury hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

William, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a perfect canal side location convenient to the Nine Streets shopping area. The common areas are spacious and welcoming. The restaurant was a lovely space by the interior courtyard garden and the breakfasts were fantastic. The rooms are large enough (by European standards) with a very eclectic layout and decor. If you like design, you will really like the aesthetic of the hotel. And the staff was exceptionally helpful and cheerful. Overall a great experience.
Stayed 3 nights in Jun 2025

8/10 Good

Rana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to suggest offering turndown room service as part of the hotel’s amenities. It adds a thoughtful and luxurious touch to the guest experience, especially in the evenings. This service can greatly enhance comfort and make stays feel more personalized.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I wish only of there was a turnaround service, also ordering something like coffee or tea could take a bit of time
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the front building overlooking the canal. Excellent views.
Stayed 7 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

You cannot do better for 10 times the price

One of the finest locations in one of the finest artfully appointed high in boutique, hotels, with one of the finest staff ever.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great location and a beautiful hotel. They could have done a better job cleaning the suite on our second day. Had to call down for a clean after 3pm as it hadn’t been done while we were out and a service tag had been left on the door. The cleaner rushed the late clean and left a dirty rag on the sink counter. Otherwise, the hotel was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Stayed 5 nights in Jun 2025

10/10 Excellent

Bart

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Abhinesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not much value for money

Was an Ok stay but definitely definitely not value for money and we got our room only at 3:07pm local time even after we requested early check in for 1pm. Also charged us €11 for a small glass of milk for my toddler. Pretty much all hotel gives it for free.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sabina

Stayed 2 nights in Jun 2025

10/10 Excellent

Jo-Dee

Liked: Staff & service
Stayed 2 nights in Jun 2025