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Les Tresoms Lake and Spa Resort

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Les Tresoms Lake and Spa Resort

Outdoor pool, pool umbrellas, pool loungers
Privilege Double or Twin Room, 1 Bedroom, Lake View
Aerial view
2 restaurants, lunch, dinner served; local cuisine
House | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Room service

Explore the area

View map
15, Boulevard de la Corniche, Annecy, Haute-Savoie, 74000
  • Annecy Castle
    ‪18 min walk‬
  • Palais de l Ile
    ‪18 min walk‬
  • Amours Bridge
    ‪18 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪39 min drive‬

Room options

View all photos for Privilege Double or Twin Room, 1 Bedroom, Lake View

Privilege Double or Twin Room, 1 Bedroom, Lake View

Privilege Double or Twin Room, 1 Bedroom, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2012
Blackout curtains
4 bedrooms
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Double or Twin Room, 1 Bedroom

Traditional Double or Twin Room, 1 Bedroom

Traditional Double or Twin Room, 1 Bedroom

7.8 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2015
Separate bedroom
Blackout curtains
Separate bath and shower
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for House

House

House

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 225 sq m
  • 4 bedrooms
  • Lake view
  • Sleeps 14
  • 4 Queen Beds and 3 Double Sofa Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Garden view

Superior Double or Twin Room, 1 Bedroom

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Elegance Double or Twin Room, 1 Bedroom, Lake View

Elegance Double or Twin Room, 1 Bedroom, Lake View

Elegance Double or Twin Room, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
4 bedrooms
Separate bath and shower
Bathrobes
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
4 bedrooms
Separate bath and shower
Bathrobes
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Villa, 4 Bedrooms, Non Smoking, Lake View

Villa, 4 Bedrooms, Non Smoking, Lake View

Villa, 4 Bedrooms, Non Smoking, Lake View

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 157 sq m
  • 4 bedrooms
  • Lake view
  • Sleeps 12
  • 4 Queen Beds and 2 Double Sofa Beds

About the area

Annecy

A family-friendly stay in the heart of Annecy awaits you at Les Tresoms Lake and Spa Resort. Within a 20-minute stroll, you'll find Lake Annecy and Annecy Castle. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, La Rotonde des Trésoms, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, Hot tub, sauna and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, laundry facilities and ski passes. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Annecy hotel include Palais de l Ile and Amours Bridge.

What's nearby

  • Lake Annecy - 6 min walk - 0.6 km
  • Annecy Castle - 18 min walk - 1.6 km
  • Palais de l Ile - 18 min walk - 1.6 km
  • Amours Bridge - 18 min walk - 1.6 km
  • Centre Commercial Courier - 4 min drive - 2.8 km

Getting around

  • Annecy Station - 7 min drive
  • Chambery (CMF-Chambery - Savoie) - 39 min drive

Restaurants

  • ‪Glacier des Alpes - ‬17 min walk
  • ‪Créperie Bretonne - ‬18 min walk
  • ‪Café des Ducs - ‬18 min walk
  • ‪Savoie Bar - ‬18 min walk
  • ‪Brasserie des Européens - ‬18 min walk

About this property

Les Tresoms Lake and Spa Resort

Family-friendly hotel with 2 restaurants and full-service spa
Les Tresoms Lake and Spa Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a library, and a terrace are also featured at the family-friendly Les Tresoms Lake and Spa Resort. For a fee, parking is available.

This Art Deco Annecy hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1930
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Les Tresoms Lake and Spa Resort offers 52 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Secured, uncovered parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Rotonde des Trésoms
  • Restaurant La Coupole

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 8 for children
  • Uncovered self-parking fee: EUR 22 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Les Tresoms
Les Tresoms Annecy
Les Tresoms Hotel
Les Tresoms Hotel Annecy
Tresoms
Les Tresoms Lake Annecy
Les Tresoms Lake Hotel Annecy
Tresoms Hotel Annecy
Tresoms Annecy
Tresoms Lake Resort Annecy
Tresoms Lake Resort
Tresoms Lake Annecy
Tresoms Lake
Tresoms Lake Resort
Les Tresoms
Tresoms Lake Resort Annecy
Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
Annecy Les Tresoms Lake and Spa Resort Hotel
Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
Tresoms Lake Resort Annecy
Tresoms Lake Resort
Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
Annecy Les Tresoms Lake and Spa Resort Hotel
Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
Les Tresoms
Tresoms Lake Resort Annecy
Tresoms Lake Resort
Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
Annecy Les Tresoms Lake and Spa Resort Hotel
Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
Les Tresoms
Les Tresoms And Spa Annecy
Les Tresoms Lake and Spa Resort Hotel
Les Tresoms Lake and Spa Resort Annecy

Frequently asked questions

What is the cancellation policy at Les Tresoms Lake and Spa Resort?

Les Tresoms Lake and Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Les Tresoms Lake and Spa Resort?

Yep, Les Tresoms Lake and Spa Resort has a secured uncovered self car park with in/out privileges for EUR 22 per night.

Are there any beaches close to Les Tresoms Lake and Spa Resort?

Yep, Les Tresoms Lake and Spa Resort is a short 8-minute walk from Plage des Marquisats. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Les Tresoms Lake and Spa Resort?

Yep, there is an onsite spa at Les Tresoms Lake and Spa Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Les Tresoms Lake and Spa Resort have a pool?

Les Tresoms Lake and Spa Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Les Tresoms Lake and Spa Resort?

Les Tresoms Lake and Spa Resort features a full-service spa, an outdoor pool and 2 restaurants.

Is Les Tresoms Lake and Spa Resort family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Les Tresoms Lake and Spa Resort is a hit with families.

Does Les Tresoms Lake and Spa Resort serve breakfast?

Sure does, buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Les Tresoms Lake and Spa Resort?

No, Les Tresoms Lake and Spa Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Les Tresoms Lake and Spa Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Les Tresoms Lake and Spa Resort?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Les Tresoms Lake and Spa Resort?

Furry friends are welcome at Les Tresoms Lake and Spa Resort, with food and water bowls on offer.

Is there a golf course on site at Les Tresoms Lake and Spa Resort?

There is a golf course next to Les Tresoms Lake and Spa Resort.

Reviews

Les Tresoms Lake and Spa Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 681 reviews
Rating 8 - Good. 198 out of 681 reviews
Rating 6 - Okay. 84 out of 681 reviews
Rating 4 - Poor. 35 out of 681 reviews
Rating 2 - Terrible. 18 out of 681 reviews

Reviews

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great employees. Restaurant availability could be better.
Stayed 1 night in Jun 2025

6/10 Okay

Krystal

Liked: Cleanliness
Disliked: Staff & service

Lovely setting - odd service

The hotel is situated above the lake & really has some nice views. However! The service lets it down, the people on reception were friendly & a couple of the wait staff too. However!I was told the bar was open till midnight every day- one night I had a terrible headache & wanted a soft drink/more water for my room (around 11:30)I was refused and told it was “impossible!” Very rude & abrupt & made no sense as we were AT the bar. For almost £300 a night, the service was atrocious. The veggie menu I was exited about at the Michelin restaurant “doesn’t exist anymore”There is nothing vegan, and very few vegetarian options. If you’re at the pool; you must get dressed & go to formal salon bar to get a drink,no service to the pool, no casual dining options throughout the day- only limited snacks at the bar inside in the formal area. This seems such a shame as there’s lovely views outside in summer & lots of tables? There were so many obvious things missed.No mini bar items or snacks in the rooms. I ordered some pink ‘champagne’ at the bar that was is in fact just cheap €10 wine and they charge €50. Was lots of noise from a wedding one evening, this stopped then started again at 12!I was kept awake till 3am with noise from a neighbouring property the same day. The wedding group were horribly loud in the spa too. Could be wonderful if the dining/bar options weren’t so disjointed. Town is 25 min walk or so- but be warned it is a steep incline. Taxi £14-£20 for a 5/10 min journey.
Stayed 4 nights in Jun 2025

4/10 Poor

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a lovely location and beautiful hotel, nice and quiet, great views, very comfy bed and good shower. A few niggles are ae only had one room of our 2 ready at check in so had a 40 min wait for the other one with no real apology or even a drink offered while we waited. The aircon was broken in our room so they moved us to a new room which was a smaller room as all they had left. The manager was lovely but a few of the others on reception were not so helpful. The bar was understaffed and you can only eat in the Michelin starred restaurant at lunch time which you don’t always want if you just need a light lunch.
Stayed 2 nights in Jun 2025

10/10 Excellent

stephen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing views, lovely room, goid service and a nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Privilege room. Staff was very helpful. Charming resort
Stayed 4 nights in May 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property, easy to get to from the main town. Walkable and in a beautiful location. Kind and helpful staff. The Spa was amazing and the views, stunning. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Ashley Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a shame there was no vegan options
Stayed 4 nights in May 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

We arrived in the evening and the receptionist helped us settled in The service was above and beyond friendly and polite and hospitable Same goes for the following day the receptionist was kind friendly and helpful the room is small but a very comfortable clean and bed is comfortable We weren't facing the lake but still it was a great room
Stayed 1 night in May 2025

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with a great location and we had an incredible view. It was our honeymoon and they upgraded us and wrote a lovely note. The only thing we didn't love was they charged for the spa and there wasn't any hot water when we tried to fill the bath. We would definitely return and still highly recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

Marine

Liked: Amenities
Le cadre est magnifique, le personnel est très serviable, rien à redire sur les chambres non plus, tout était parfait !
Stayed 1 night in Feb 2025

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

S

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on foot and able to walk to/from the train station through Annecy which took a leisurely 40 mins (for those so inclined - it’s a hill!). The climb was worth it. Beautiful lake view from our window and pleasant concierge staff. We rented e-bikes (40e/each) for a day and road the beautiful 26mile path around the lake. Also easy access to hiking trails above Les Tresomes. Highly recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean Philippe, Brookline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Diana, Ashburn

Travelled with partner
We had high hopes for our stay, but were very disappointed. Our room was located over a service area (laundry room) and was noisy until after midnight every night of our stay. Our shower did not drain properly and flooded the bathroom if the water was on for more than 30 seconds, so we had to keep turning off the water multiple times during our showers. For a 4 star hotel this is unacceptable. We mentioned these things to staff, but nothing was done to correct it. We also had no ability to control our room temperature which was 27°C and ridiculously hot for a tiny hotel room. The location was good, but not enough to redeem this hotel and make us want to return or recommend it to anyone.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Disliked: Property conditions & facilities
The property from the outside was absolutely beautiful. Unfortunately, the carpeting in the room was very stained from spilles. We selected this resort as the said they had air conditioning. The unfortunate issue is they turn it off for the season. Our room was 28 to 30 celcius, we had to open the outside doors to try and get the temperature down. I call the front desk and the lady explained it was shut down for the year and there was nothing that could be done, just to make sure everything was turned off. No resolution or fans, just basically deal with it. The hotel need to put in their description that they do shut their air conditioning off for the season so people know what to expect, as we would not have stayed there knowing they shut it down.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort just outside of town. Everyone who works here was friendly and time at the spa was relaxing.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location above the Lake with magnificent views and food
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Food only available mostly at a high cost in the Michelin star restaurant. Room service options pretty slim.
Stayed 7 nights in Sep 2024

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely interior of the hotel. I would stay again for the view of the lake and quietness of the hotel. Not great if you need to venture out to town when it's raining. Taxi is a big issue when theres none available.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with views across the lake and excellent breakfast. Car parking is expensive
Stayed 2 nights in Sep 2024

6/10 Okay

Conor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mathew

Stayed 4 nights in Aug 2024