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Swandor Hotels & Resort Topkapi Palace - All Inclusive

5.0 star property
Luxury property on the beach, with free water park

Photo gallery for Swandor Hotels & Resort Topkapi Palace - All Inclusive

Experience the blend of traditional and modern design in our welcoming lobby, featuring a long counter with food and beverage options.
Property video
Guests can dine or socialize in this outdoor dining area with tables and chairs.
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View map
Kundu Aksu, Lara, Antalya, Antalya, 07110
  • Antalium Premium Mall
    ‪3 min drive‬
  • Lara Beach
    ‪9 min drive‬
  • The Land of Legends
    ‪13 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Non Smoking

Deluxe Room, 1 Bedroom, Non Smoking

Deluxe Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(114 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
2 bedrooms
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Duplex, 2 Bedrooms, Non Smoking

Family Duplex, 2 Bedrooms, Non Smoking

Family Duplex, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
2 bedrooms
Premium bedding
Private bathroom
  • 59 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
2 bedrooms
Bidet
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Garden Family Room

Deluxe Garden Family Room

Deluxe Garden Family Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
2 bedrooms
Premium bedding
Bidet
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Superior Room

Deluxe Superior Room

Deluxe Superior Room

8.8 out of 10
Excellent
(71 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
2 bedrooms
Bidet
  • 37 sq m
  • Sleeps 4
  • 1 Twin Bed, 1 Double Bed and 1 Twin Sofa Bed

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About the area

Antalya

A luxury stay in Antalya awaits you at Swandor Hotels & Resort Topkapi Palace - All Inclusive. You'll be 3.2 km (2 mi) from Antalium Premium Mall and 7.7 km (4.8 mi) from Lara Beach. Highlights at this all-inclusive property include 6 restaurants, 8 bars/lounges and a full-service spa. .A relaxing visit to Egna Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The theme restaurant, A'la Carte Hanedan, serves local cuisine and is open for dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Lara property include Antalya Golf Club and Carya Golf Club.

What's nearby

  • Aksu Belediyesi Halk Plajı - 7 min walk - 0.6 km
  • Antalium Premium Mall - 3 min drive - 3.4 km
  • Lara Beach - 9 min drive - 9.7 km
  • The Land of Legends - 13 min drive - 11.6 km
  • Antalya Golf Club - 15 min drive - 12.0 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 28 min drive

Restaurants

  • ‪Topkapı Palace Safir Ala-Carte Restaurant - ‬6 min walk
  • ‪Topkapı Palace Hünkar Restaurant - ‬1 min walk
  • ‪Aquamarine - ‬15 min walk
  • ‪Bosphorus Restaurant - ‬3 min walk
  • ‪Mardan Pool Club - ‬15 min walk

About this property

Swandor Hotels & Resort Topkapi Palace - All Inclusive

Luxury property on the beach, with free water park
Swandor Hotels & Resort Topkapi Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Swandor Hotels & Resort Topkapi Palace - All Inclusive such as a complimentary water park and a complimentary children's club.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a seasonal outdoor pool and a steam room. Limited free parking is available on a first-come, first-served basis.

This 5-star Antalya property is smoke free.

  • 908 guestrooms or units
  • 6 levels
  • 5 buildings
  • 6 dining venues
  • 8 bars or lounges
  • Conference rooms
  • Built in 1999
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Bar by the pool
Swandor Hotels & Resort Topkapi Palace - All Inclusive offers 908 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Egna Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A'la Carte Hanedan
  • A'la Carte Safir
  • Derya Restaurant
  • Hunkar Restaurant
  • Hurrem Sultan Restaurant

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 buildings
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 November and 31 March.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swandor Hotels & Resort Topkapi Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 17221

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 7:00 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

World Wonders Topkapi Palace
World Wonders Topkapi Palace Antalya
World Wonders Topkapi Palace Hotel
World Wonders Topkapi Palace Hotel Antalya
Hotel Topkapi Palace
Topkapi Palace Antalya
Wow Topkapi Palace
World Wonders Topkapi Palace All Inclusive Antalya
World Wonders Topkapi Palace All Inclusive
WOW Topkapi Palace All Inclusive Antalya
Swandor Hotels Resort Topkapi Palace All Inclusive Antalya
WOW Topkapi Palace Antalya
Swandor Hotels Resort Topkapi Palace All Inclusive
Swandor Topkapi Palace All Inclusive Antalya
Swandor Topkapi Palace All Inclusive
WOW Topkapi Palace All Inclusive
World Of Wonders Topkapi Palace All Inclusive
World Of Wonders Topkapi Palace
WOW Topkapi Palace Inclusive
Swandor Hotels Resort Topkapi Palace All Inclusive
Swandor Hotels & Resort Topkapi Palace - All Inclusive Antalya

Frequently asked questions

What is the cancellation policy at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Swandor Hotels & Resort Topkapi Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Yep, Swandor Hotels & Resort Topkapi Palace - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Yep, Swandor Hotels & Resort Topkapi Palace - All Inclusive is a short 9-minute walk from Aksu Belediyesi Halk Plajı. Fun beach activities include volleyball and windsurfing. The beach is closed seasonally each year from November 1 until March 31.

Is there a spa on site at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Yep, Egna Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Swandor Hotels & Resort Topkapi Palace - All Inclusive have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM (Seasonal outdoor pool open from April to November).

Does Swandor Hotels & Resort Topkapi Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Swandor Hotels & Resort Topkapi Palace - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Swandor Hotels & Resort Topkapi Palace - All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Swandor Hotels & Resort Topkapi Palace - All Inclusive.

Is Swandor Hotels & Resort Topkapi Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Swandor Hotels & Resort Topkapi Palace - All Inclusive is a hit with families.

Is there a free airport shuttle available at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

No, Swandor Hotels & Resort Topkapi Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 1 until March 31.

What time are check-in & check-out at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swandor Hotels & Resort Topkapi Palace - All Inclusive?

No, pets and service animals are not allowed.

Swandor Hotels & Resort Topkapi Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1058 out of 1670 reviews
Rating 8 - Good. 347 out of 1670 reviews
Rating 6 - Okay. 143 out of 1670 reviews
Rating 4 - Poor. 51 out of 1670 reviews
Rating 2 - Terrible. 71 out of 1670 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madel

Liked: Cleanliness, staff & service, property conditions & facilities
The Food and drinks are superb. Amazing entertainment and perfect stay for the kids. It was truly a wonderful holiday experience esp for families.
Stayed 3 nights in May 2025

10/10 Excellent

Nuraddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2025

10/10 Excellent

tehmina riaz

Stayed 6 nights in May 2025

4/10 Poor

Krystle

Stayed 2 nights in Mar 2025

10/10 Excellent

Mert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do and a massive variety of foods
Stayed 4 nights in Apr 2025

2/10 Terrible

hussein

Travelled with family
Disliked: Cleanliness
Bad reception
Stayed 2 nights in Apr 2025

10/10 Excellent

Munir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swandor - Topkaki Palace

This was our second visit to Swandor, and once again, it exceeded all our expectations! We had a truly wonderful experience from start to finish and are already looking forward to returning again. The kids absolutely loved it — the entertainment and facilities were outstanding, with so much on offer that it’s impossible to name everything. A special thank you to Demircan, Fatima, Elen, Laura, the amazing staff at Rino, the hardworking cleaners, and so many others who made our stay so comfortable and memorable. Their warmth, support, and outstanding service truly made us feel at home. Swandor continues to be a perfect family getaway for us, and we can’t wait for our next visit!
Stayed 7 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic family holiday. The food was delicious and plentiful in a beautiful setting. Plenty of sunbeds and pools with slides the children loved and a small beach area. We all had a great time.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely incredible. The choice of dishes was displayed beautifully and we loved every part of the eating experience. Travelling in a large family group, there was plenty for everyone to have a great holiday. We loved it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing family holiday. The food was excellent and a huge range. The children loved the pools, slides and play areas although the main pool was a bit cool. Overall a great place to stay.

10/10 Excellent

Sajeela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Rusen

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Calisanlar harikaydı, yemekler enfesti, ama eskimiş, eski modaydı. Havlu kagit olmayan tek oteldi gördüğüm. Tuvalete oturma kagidi yoktu. Bunlar çok önemliydi kendi adıma. İnsan hariç odalar biraz eskiydi.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bipin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spent quality time with family and friends.
Stayed 6 nights in Apr 2025

10/10 Excellent

Polly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools, food, and rooms were perfection.
Stayed 4 nights in Apr 2025

10/10 Excellent

ÖZKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harikaydı

Her şey harikaydı
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Amenities
Luxurious
Stayed 11 nights in Apr 2025

8/10 Good

ann

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

sherry

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed for 7 nights. It had great dining options, bars and superb entertainment. My 5 year olds enjoyed the kids club and kids entertainment. Overall great place to stay for a family vacation. We also enjoyed the hamam and turkish bath, excellent massage too. Strongly recommend this resort ! Only feedback is regarding room cleaning which can be better.
Stayed 7 nights in Apr 2025

10/10 Excellent

Baris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique architecture, that makes you feel you're staying at a palace, spotlessly clean, a great entertainment portfolio with high quality shows, unbeatable food options, and the staff, they're simply perfect. An exceptional quality of service that I can't describe in words. Think about a huge dining centre that 2000 people can sit and eat at the same time, and dozens of waitress serving drinks for everyone, continuously less than 5 minutes, each time. All details are well tought ahead, and we will definitely have another visit asap.
Stayed 7 nights in Apr 2025

10/10 Excellent

HANDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best holiday

It was the best holiday ever. We’ve reached the hotel on my birthday and receptionist (Ms.Cansu) realized after that she upgraded our room. Pool, restaurants, bars, toilets (nearby the beach) were clean and stuff were so kind. Night shows were excellent ! I recommend everyone to come here at least once. Great hospitality, lovely…
Stayed 1 night in Apr 2025

10/10 Excellent

Ilke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Nozmul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great time in April and got lucky with the weather. We would gladly visit again which is rare for me! It is a large resort with very modern rooms, spacious and stylish. However, the towels and room cleaning wasn't regularly done and AC failed, as well as loud construction work behind block 4 during our time. The grounds are clean, lots of tiling and nice decor, domes, stylish lighting, props dotted around and bars in convenient places too. There are nice activities available as well as a kids club with soft play, playground and mini disco and games each night. There are various pools dotted around and very good kids and adults slides which was good fun. Need more sun umbrellas as certain areas had none. The amphitheatre shows were excellent. No glass drinks should be allowed as there were broken ones some nights. The spa was good but could do with a jacuzzi and steam room. Great food variety and quality. Nice patisserie place and ice cream always available. Sadly the a la carte themed restaurants are paid for. Sometimes it is nice to be waited on fully which is done at lower star rated restaurants for free. The beach was OK. Needs cleaner pebble free and more shading. Staff are mostly friendly and welcoming apart from a few. English comprehension isn't very good amongst most of the workers, so oftentimes had difficulty getting our drink orders or cleaning carries out correctly. Very good but needs some attention to detail on points mentioned.
Stayed 7 nights in Apr 2025

10/10 Excellent

Zanefa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was well kept. Employees were very professional and courteous
Stayed 5 nights in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and the hotel was spotless and very clean. Staff were friendly and attentive and the entertainment team were engaging and activities were good and varied. Food was fresh and lots of choice. Lunch at the beach restaurant was a lovely setting and friendly staff. Lots to do but also able to sit and relax by the pool whilst the kids enjoyed the water slides. Foam party was great fun and the pool inflatable was a big hit. Loved our evenings in the lobby bar upstairs playing cards and staff there were very good. Room amenities were excellent with soft drinks and snacks refilled daily and bathroom items also replenished. Room was a good size with a balcony and able to request room clean daily if needed. Although the piers were not open or a couple of bar areas this was understandable as it’s not main season and the areas were being done up/maintained. Shop onsite is expensive and would suggest bringing pool items/snacks for the kids with you. The spa was excellent and the treatments we had for both kids and adults were fantastic - would recommend. Also the use of the steam room, sauna and gym is included and we did this daily. This is a fab hotel and would definitely come back.
Stayed 9 nights in Apr 2025