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El Carmen Hotel

3.0 star property

Photo gallery for El Carmen Hotel

Courtyard view
Hallway
Front of property
A reception desk with a dark wooden finish, a vase with white flowers, and a framed picture on the wall.
Deluxe Double Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is NZ$168
includes taxes & fees
13 July - 14 July

Explore the area

View map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with three beds, each with white linens and a green throw, two bedside lamps, and a painting on the wall.

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a green throw blanket, wooden headboard, two bedside lamps, and a wooden wardrobe with louvered doors.

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, two bedside lamps, a painting, a potted plant, a remote control, a glass of water, and a towel basket.

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Family Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Antigua Guatemala

El Carmen Hotel puts you in the heart of Antigua Guatemala, within steps of popular attractions like Central Park and Antigua Guatemala Cathedral. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Historic Center hotel include Santa Catalina Arch and Casa Santo Domingo Museum.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • Santa Clara Convent - 6 min walk - 0.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 70 min drive

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with a hairdryer and an iron/ironing board. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Similar properties

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  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 226 reviews
The price is NZ$196
includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

What is the cancellation policy at El Carmen Hotel?

El Carmen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Carmen Hotel?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 13 Jul 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Carmen Hotel?

Yep, El Carmen Hotel has a free self car park.

Is there a spa on site at El Carmen Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes El Carmen Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Hotel.

Does El Carmen Hotel serve breakfast?

Yeah, visitors are hooked on the free cooked-to-order breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at El Carmen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at El Carmen Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Carmen Hotel?

No, pets and service animals are not allowed.

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 835 reviews
Rating 8 - Good. 168 out of 835 reviews
Rating 6 - Okay. 82 out of 835 reviews
Rating 4 - Poor. 24 out of 835 reviews
Rating 2 - Terrible. 14 out of 835 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tayler

Liked: Cleanliness, amenities
The hotel has a great location with many sites and restaurants within a few minutes of walking!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elibel

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of breakfast choices and the restaurant staff was really nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this lovely hotel, Its location is very convenient, excellent staff, breakfast was fabulous and fresh, the transportation service from the airport was fantastic, very friendly and professional driver, highly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness
They have a good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly staff and good terrace views! Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooftop restaurant with views of the volcano
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Delicious breakfast that was included!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Location could not have been better! Staff were amazing; breakfast delicious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Room was spotless and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vanria Vestra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Silhi

Liked: Cleanliness, amenities
Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roweena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Courtnee

Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Hotel is in a nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and accommodating. They let us leave our bag in the hotel before our check in and let us check in an hour early. The rooftop breakfast was so good and the view was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many choices for breakfast welcoming staff comfortable beds, very clean great towels
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the staff at El Carmen are wonderful, especially Arnold who took care of us from arrival to departure and the staff at breakfast. Our room was lovely, well-appointed and had a fantastic hot shower. We loved having lunch in the courtyard and breakfast on the terrace. The food was really good and well-priced. After 6 weeks in Guatemala, we can say this was our favorite hotel experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel close to everything in town. Breakfast was delicious, the view was spectacular. Very attentive staff. Even packed us breakfast since we left before breakfast was served. Highly recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing. Good food.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Amit

Staff was nice and the roof top was great and breakfast was great.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast !
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Good Location in the city center. Nice rooftop terra e with a view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities
Everything was perfect. The staff very helpful and in a great location.
Stayed 4 nights in Jan 2026