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El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park

Photo gallery for El Carmen Hotel

Terrace/patio
Reception
Hallway
Reception
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$181
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪2 min walk‬
  • Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Casa Santo Domingo Museum
    ‪5 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
2 bedrooms
Tempur-Pedic bed
Down duvet
Premium bedding
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Room Superior with View

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Triple Room Deluxe

  • 22 sq m
  • Sleeps 4

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Suite With View

  • 35 sq m
  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • 20 sq m
  • Sleeps 2

About the area

Antigua Guatemala

El Carmen Hotel puts you in the heart of Antigua Guatemala, within steps of popular attractions like Central Park and Antigua Guatemala Cathedral. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Near this 3-property class Historic Center hotel, you'll find Casa Santo Domingo Museum.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • Casa Santo Domingo Museum - 5 min walk - 0.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive

Restaurants

  • ‪saberico - ‬2 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk

About this property

El Carmen Hotel

Hotel with free breakfast, steps from Central Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with a hairdryer and an iron/ironing board. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Languages

English, Spanish

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  • Free WiFi
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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

What is the cancellation policy at El Carmen Hotel?

El Carmen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Carmen Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 3 Sept 2025 start from NZ$180.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Carmen Hotel?

Yep, El Carmen Hotel has a free self car park.

Is there a spa on site at El Carmen Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes El Carmen Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Hotel.

Does El Carmen Hotel serve breakfast?

Yeah, visitors are hooked on the free cooked-to-order breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at El Carmen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at El Carmen Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Carmen Hotel?

No, pets and service animals are not allowed.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 629 reviews
Rating 8 - Good. 138 out of 629 reviews
Rating 6 - Okay. 74 out of 629 reviews
Rating 4 - Poor. 21 out of 629 reviews
Rating 2 - Terrible. 10 out of 629 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace with dining option. Friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Stayed 1 night in May 2025

8/10 Good

Seairra

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay. The staff were super polite. Everything was maintained and well kept. Like many other reviews, the roads were loud, depending on how close to were to the street. I had a massage and she did wonderfully, but again the room was directly on the street so it was hard to relax at times. I also had a pip dripping which kept me up throughout the night. Overall, great place. Centrally located. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooftop is amazing and the staff is super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in your visit to Antigua.
Stayed 3 nights in Apr 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in central part of city.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently close to the center of town, restaurants and shopping. The staff were always helpful and kind. Would highly recommend this property. The only downfall was no pool.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, quiet, with a amazing ambient, perfect for family or just to relax,
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, very clean, great service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Mar 2025

8/10 Good

Yesica Y.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron amables.
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly, helpful and accommodating. The rooms were spacious and clean. My experience overall was excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness, staff & service

Ah, could be a better experience

The hotel ran an hour late to let us check in. That was a bit annoying. The hotel is charming but the rooms are extremely small. The beds are extremely comfortable. The only window view we had was of the small courtyard. It felt a bit claustrophobic. The tv in the room was hanging by a thread and ultimately required fixing by the hotel staff and my husband. It still did not work after all was said and done. The hotel's included breakfast was delicious. No complaints there. We treated ourselves to a couples massage and the masseuses were wonderful, however the spa room was right newr an open window from the main road in which you heard the motorcycles and street traffic throughout the massage. Definitely not as relaxing as one may like. The hotel staff tries to be accommodating but everything seems to be more complex then it needs to be. Such as requesting bottles of water...they need to run it by this person to get it from this person. Simple things! And finally, there is an elderly man who lives near by but has adopted this hotel as his own hang out. He likes to play music and his phone pretty loud in the mornings in the middle of the courtyard with no regard for the paying guests. The hotel shoudl really manage that situation better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Stayed 3 nights in Apr 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop view is beautiful and incredible. The hotel has cute decor perfect for picture opportunities. The staff members are all helpful and friendly. If you want to go out for the night, restaurants and bars are nearby and in walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but fine. On an internal courtyard near to stair so the noise of other guests talking-when coming in during the evening/night was considerable. The rooftop restaurant is beautiful, with a clear view of all the volcanoes today. The “incluido” breakfast was excellent. Staff was helpful with arranging my shuttle to the lake. I will come back.
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Stayed 1 night in Mar 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Beautiful, confortable and in an awesome location close to stores, restaurants and all kinds of amenities. The hotel restaurant is located in the rooftop and has an awesome view. The menu is extensive and the food is excellent. The staff was very courteous and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Serella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as a solo traveler !
Stayed 4 nights in Mar 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central property. Walkable to so much central. Greated with cold hibiscus tea. Staff very friendly. Nice rooftop patio. Breakfast and drinks on patio so nice with view of volcanos. Our room had no windows looking out so that was different. Walls also very thin so could hear everything in the room next door. But this is typical in Antigua. Beds comfy. Great plush towels.
Stayed 2 nights in Mar 2025