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NEIZAN HOTEL

Property class: 3

Photo gallery for NEIZAN HOTEL

A coffee shop with a counter, stools, and a patterned floor.
A salon with multiple black salon chairs, a white desk, and a wall with 'PEDICURE' and 'Nails' written on it.
A salon interior with a reception desk, two hairdressing chairs, a wooden table, and a potted plant.
A red and yellow building with a sign for Neizan Hotel & Cafe.
Comfort Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$54
includes taxes & fees
13 Aug - 14 Aug

Explore the area

View map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬

Room options

View all photos for Comfort Twin Room

A bedroom with two wooden beds, a nightstand, a decorative headboard, and a stone wall.

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room

A room with two beds, each with a wooden headboard and a quilted bedspread. There are bedside tables with lamps, and the room has a sloped ceiling with a single light fixture.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A bedroom with a wooden bed frame, a nightstand, and a ceiling light fixture.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Antigua Guatemala

NEIZAN HOTEL puts you in the heart of Antigua Guatemala, within just a 10-minute stroll of popular attractions like Santa Catalina Arch and Central Park. Highlights at this hotel include a full-service spa and a restaurant. .This hotel has free WiFi in public areas and a 24-hour front desk. Added amenities include a free manager's reception, coffee/tea in a common area and spa services. .Attractions within a 15-minute walk of this 3-property class Historic Center hotel include Antigua Guatemala Cathedral and Casa Santo Domingo Museum.

What's nearby

  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Central Park - 5 min walk - 0.4 km
  • Antigua Guatemala Cathedral - 6 min walk - 0.6 km
  • Las Capuchinas Convent - 6 min walk - 0.6 km
  • Santa Clara Convent - 9 min walk - 0.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 71 min drive

Restaurants

  • ‪Kafka - ‬3 min walk
  • ‪Antigua Brewing Company - ‬3 min walk
  • ‪La Casa de las Sopas - ‬1 min walk
  • ‪El Viejo Café - ‬2 min walk
  • ‪Hecho en Casa - ‬2 min walk

About this property

NEIZAN HOTEL

NEIZAN HOTEL offers its guests a full-service spa. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

NEIZAN HOTEL also features spa services, coffee/tea in common area, and laundry facilities.

  • 9 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Dining venue
NEIZAN HOTEL offers 9 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Family Room
Casa Quetzalli
Antigua Guatemala
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 74 reviews
The price is NZ$43
includes taxes & fees
13 Aug - 14 Aug
Casa Quetzalli

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 detached shared bathrooms
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

Frequently asked questions

Is there a spa on site at NEIZAN HOTEL?

Yep, there is an onsite spa at NEIZAN HOTEL. You'll enjoy services like massages.

How much does it cost to stay at NEIZAN HOTEL?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at NEIZAN HOTEL on 13 Aug 2026 start from NZ$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at NEIZAN HOTEL?

No, NEIZAN HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at NEIZAN HOTEL?

Yep, you can grab a meal at NEIZAN HOTEL's onsite restaurant.

What time are check-in & check-out at NEIZAN HOTEL?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at NEIZAN HOTEL?

No, pets are not allowed.

NEIZAN HOTEL Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 8 out of 39 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price point and location!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service
The staff was helpful and nice. The hotel looked in bad condition though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Salman

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very rundown. The shared bathrooms have an outhouse feel, though they do have flush toilets and are clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Kenny

Liked: Cleanliness, staff & service
We didn’t get the “continental breakfast”. We had to pay for it. It was not included.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Steve

Básico pero útil
Stayed 1 night in Feb 2026
Verified review

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La locación del lugar ubicado en perfecto funcionamiento y cerca de todos importantes restaurantes y tiendas y parques tiendas
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

jorge

La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año. Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Ma. Cristina

Liked: Staff & service
Disliked: Cleanliness
La habitación, la logística de hoteles.com, en general
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Luana

Liked: Cleanliness, staff & service, amenities
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Jose

Habitacion no arreglada
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Danessa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

ANAHY

Liked: Cleanliness, staff & service
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Ramonita

Disliked: Cleanliness, property conditions & facilities
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto, personal muy amable.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Ronald

.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

ALEJANDRO

Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024