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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Hot springs
Reception hall
Lunch and dinner served, Mexican cuisine
Terrace/patio
Lunch and dinner served, Mexican cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180
  • Place, Galerías Querétaro Shopping Center
    ‪18 min drive‬
  • Place, Plaza Santa Maria Bullring
    ‪19 min drive‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪23 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Apaseo el Grande

At Hotel Ex-Hacienda La Pitaya Queretaro, you'll be 14.4 km (8.9 mi) from El Cerrito Archaeological Zone and 15.1 km (9.4 mi) from Schoenstatt Sanctuary. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Restaurante Bar La Troje, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna and pool loungers as well as access to hot springs. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class Apaseo el Grande hotel include Aqueduct of Santiago de Querétaro and Plaza de Armas.

What's nearby

  • Galerías Querétaro Shopping Center - 18 min drive - 19.7 km
  • Plaza Santa Maria Bullring - 19 min drive - 20.1 km
  • Querétaro General Hospital - 19 min drive - 18.5 km
  • Autonomous University of Querétaro - 21 min drive - 22.3 km
  • Aqueduct of Santiago de Querétaro - 23 min drive - 24.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 48 min drive

Restaurants

  • ‪Pasteko La Mina De Los Pastes - ‬11 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪Subway Gasolinera Los Angeles - ‬10 min drive
  • ‪Barbacoa El Magueyal - ‬7 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel Ex-Hacienda La Pitaya Queretaro offers its guests a full-service spa, hot springs, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness centre, a sauna, and a terrace are also featured at Hotel Ex-Hacienda La Pitaya Queretaro. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Apaseo el Grande hotel.

  • 38 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Ex-Hacienda La Pitaya Queretaro offers 38 air-conditioned accommodations with a safe and free toiletries. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. This Apaseo el Grande hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bar La Troje

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (39 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Frequently asked questions

What is the cancellation policy at Hotel Ex-Hacienda La Pitaya Queretaro?

Hotel Ex-Hacienda La Pitaya Queretaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, Hotel Ex-Hacienda La Pitaya Queretaro has a free self car park.

Is there a spa on site at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, there is an onsite spa at Hotel Ex-Hacienda La Pitaya Queretaro. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Ex-Hacienda La Pitaya Queretaro have a pool?

Hotel Ex-Hacienda La Pitaya Queretaro has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9 AM to 11:00 PM.

Is there a free airport shuttle available at Hotel Ex-Hacienda La Pitaya Queretaro?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Ex-Hacienda La Pitaya Queretaro?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Ex-Hacienda La Pitaya Queretaro?

No, only service animals are allowed.

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 139 reviews
Rating 8 - Good. 35 out of 139 reviews
Rating 6 - Okay. 23 out of 139 reviews
Rating 4 - Poor. 16 out of 139 reviews
Rating 2 - Terrible. 13 out of 139 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Hector Abdon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you make a late check-in the hotel does not respect your reservation terms & conditions
Stayed 2 nights in Oct 2024

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

victor

Stayed 1 night in Dec 2025

10/10 Excellent

victor

Stayed 1 night in Dec 2025

2/10 Terrible

Heriberto

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
En la habitacion no habia secadora de pelo, plancha de ropa, cafetera, no salia agua caliente de la regadera, las habitaciones muy descuidadas, el trato del personal del restaurante en especial de la encargada es muy grosero y pesimo, por todo te quieren cobrar. No recomeindo este hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

José

Stayed 2 nights in Nov 2025

10/10 Excellent

Amaury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para relajarse
Stayed 1 night in Aug 2025

10/10 Excellent

Heriberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bueno para pasar no mas de 2 dias
Stayed 2 nights in Jul 2025

4/10 Poor

Jim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
mal servicio y descuidada
Stayed 2 nights in Jun 2025

8/10 Good

gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está lindo pero muy descuidado. El servicio y la actitud del personal de spa es mala, en recepción hay buena actitud, pero mala atención y restaurante buen servicio pero mala comida. Los cuartos están sucios, la regadera escurre hasta las camas.
Stayed 1 night in May 2025

8/10 Good

Evelin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
Stayed 1 night in Apr 2025

6/10 Okay

Vico

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
Stayed 3 nights in Apr 2025

8/10 Good

Alfredo

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Iliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
Stayed 1 night in Mar 2025

8/10 Good

Callu

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Feb 2025