Hotels on the Lake in Arequipa

This review is tricky because I feel there are better rooms and we just got a bad one which is why I can’t give 5 stars Let’s start with the good. Loved the staff and location. You cannot get a hotel with a better location and the staff goes above and beyond. Do note that the view in the photo of the plaza del Armas doesn’t look like that right now. The trees are very over grown and the entire left side you cannot see. That isn’t the hotels fault but it was badly obstructed. Luckily you can go to other roof top restaurants for a better view Now for the reason I removed one star and almost more but I am sure I got a bad room because I find it hard to believe no one else has complained about the rooms… our room was so hot.. no AC and there’s just a fan and a sliding window that goes to a shaft that reaches outside. We would even leave our room door open to get some air flow but it didn’t help. The first night we were able to sleep with the sliding glass open… the second night… we had neighbors who apparently had full access to this shaft location cause they were standing right in front of our bed …. It was totally nuts. On top of that we could hear them talking the entire night because we had to have some air in our room and left the window open This hotel is not the place if you want rest. It’s loud from everyone leaving early on their hikes and even more loud if you get our room and have to basically hear your neighbors.

Great customer service. Great place to stay. Open, comfortable, great amenities, nice breakfast

Very comfy hotel and Juanita the tortoise is a real highlight