Luxury accommodations in Asakusa

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The hotel location is ideal for taking the subway around Tokyo, with an entrance across the street. There is a nice park along the river with cherry trees and a playground only a couple blocks away. The breakfast was very good with no wait early in the morning. The combo washer/dryer in the laundry room does not dry clothes within the default washing/drying time (2.5 hours), so be prepared to add more time (no idea how much is needed) or hang clothes all over your room. There are a lot of clothes hangers provided, which I suspect might be for that intended purpose. We booked two rooms with a king bed each for our family of 4, with kids aged 10 and 7 each bed sharing with one parent (we often do this at home too, so pretty normal for us), and it was great. The beds are firm, which we like. The rooms benefit from luggage fitting under the bed.

I booked the hotel 3 months early, that time my child is 12 years old, so I booked a room which allows 2 adults and 1 child to stay in. However, by the time we arrived at the hotel, my child just turned into 13 and the staff said the room was not suitable for us, but all other rooms were fully booked. We were disappointed with this system, this is too tricky because the child is actually 2-3 months difference on age, the figure and height stay the same, if a 12-year old child can fit in the room, why a 13-year-old not fit? I’d rather book a room with 3 adults, hope this can be fixed next time.