6/10 Okay
Cynthia
6 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but something unwanted!
The room seemed clean and the bed was very comfortable, however in the middle of the night around 2:00 a.m. I woke up to use the bathroom and found a small cockroach in there, and then when I went back to the bed a larger one in the bed. I checked the rest of the room and found no others but I was still not comfortable about staying in the bed and went out to my car to sleep for the rest of the night. I also took my luggage because I did not want to take any cockroaches home with me. The desk clerk in the morning was very kind and expressed concern about the situation. They said they would get someone out to check it out soon, but that sometimes cockroaches come in with other people. Either way I was uncomfortable about staying the second night and canceled that. They were good with that, but they did not offer me any kind of credit or refund on the first night although I spent the night in my car. I then decided to go ahead and at least shower in the bathroom of the bedroom and then I ate breakfast. At least the people at the desk were very kind both of them again and check out.
Cynthia
Stayed 1 night in Aug 2025