6/10 Okay
Jessica
1 Nov 2025
Liked: Cleanliness, staff & service
As usual, the lobby and staff were amazing. The rooms, however, are not being kept maintained as needed. Busted lamp shades, terrible paint/caulk jobs. The tub only drained occasionally. We've stayed here quite often over the years and choose it because the location is convenient, the hotel is extremely quiet, fair price. The mattresses that have always been there have been changed out. Hard as a rock, made noise like box springs when we turned over. The 2nd night there the key card quit working. Reprogramming them didn't work, engineer brought computer up to fix it. We had tickets to an even and couldn't wait around - they said no problem. We came in at almost midnight and were given new keys that ALSO didn't work. No recourse so they put us up in a different room for the night and gave us free breakfast. Nothing available to us except the clothes on our backs. The next morning we were able to get in and brought our stuff to the new room where we were able to shower...in cold water because the water didn't heat up. There was also drywall/plaster dust on towel racks. Breakfast advertised on website @ $16 per plate with made to order pancakes/waffles/french toast. We got there and were told it was $21 with none of the made to order items available. We only ate because it was free. At best it was a subpar regular 2 star hotel free breakfast. There was a bug in one of the juice carafes. We were not offered ice water or table service and the seats in the dining room were filthy.
Jessica
Stayed 2 nights in Oct 2025